H10 London Waterloo
- What's Included
- All Inclusive Features
Nice hotel just 20 min walk towards the London Eye and close to metros en busses. We had a really nice stay here. The staff was friendly and the breakfast was very good. A good variety of fresh products. The room was sound proof so we had a good night sleep over here.
Hotel room smelled very strongly of stale cigarette smoke. Mentioned to front desk staff who very rudely told me the hotel was 'non smoking'. Offered to 'spray product' to mask smell. Ah - no thanks. Room small and very basic. Not even a complementary water. Given there was a heatwave in London at the time of my stay I found this pretty average. Lots of noise from surrounding rooms including slamming doors and voices. Wanted to go up to rooftop deck to take a photo. The rooftop deck shut at 9 and it was after 9. Went up to bar (which was open and full of drinking customers) and asked if I could pop out on the deck for a photo. Very very rude staff member told me I couldn't. There were 3 staff members chatting at the bar. Disappointed one of them couldn't tear themselves away from their conversations and allowed my photo. Just very disappointing customer service all round at this not very special hotel.
Stayed for one night in early June 2017. Room clean and modern. Wooden floor which can be quite noisy. Room doors close with a huge bang, which is reassuring on a security basis, but is loud.Bed comfortable and we had a good nights sleep.Breakfast was an eclectic mix and very good.Close to St George's Cathedral Southwark and the Imperial War Museum. 5 minute walk from Lambeth North tube.Staff friendly and helpful and would definitely stay again.
Do not go to this bar if you want to eat or drink! The service was abysmal, atrocious, appalling, horrendous how ever you would want to describe it, just choose one of those words. It's the worst 'service' I have ever received anywhere! Although there was no 'service' what so ever! If you are staying in the hotel its worth going up to the 'terrace' just for the view but that's all it would be good for! There is no shade on the terrace and you have to go to the bar to order FYI! However London is full of roof top bar, terraces, alfresco dining and I would say choose any of them over this one!
I enjoyed a great night the last Friday. The food was nice and tasty. The service was helpful and kind. They gave us suggestions . My favourite one was the starter "gazpacho de pera". I would like to say thank you to the chef. Well done guys!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in economy class
- 7 consecutive nights accommodation
- Hot Buffet Breakfast
- Round trip transfer between the airport and the hotel included with select packages
- 177 Rooms
- Free Wi-Fi
- Business Corner
- LCD TV and international channels
- Pillowtop mattress
- Media Hub (iPod and PC connection)
- Intelligent temperature control
- 24 hours room service
Resort Location Map
H10 London WaterlooLondon,United Kingdom
- Hotel Contacts
- Extra Info
284 to 302 Waterloo Road, London SE1 8RQ England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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