- What's Included
I returned to the Russell on Christmas Eve 2016 and again just over a week ago.. That makes four overnight stays in three years. Perhaps that says it all, but I’ll add just a few comments. My rooms were again on the first floor, clean and comfortable. Staff were again welcoming and helpful. Breakfast was again very good, the coffee excellent. I parked behind the hotel without any problem. The hotel is a fine building in a very good location. Rooms at the front have a pleasant outlook over the Green. The hotel has benefited from some redecoration and I gather that this will continue step by step. The building very much reflects the spirit of Tunbridge Wells in its heyday. The management deserve support in their efforts to preserve it. I’ll be back on Christmas Eve!
Some areas of this old hotel could do with redecoration, but my room had been recently painted in attractive warm colours. It was generous in size, including the en-suite which had space for a bath. The bed was comfortable, the lighting excellent, and the sharp television was nicely recessed to avoid reflections. Bonus points for including decaffeinated coffee in the hospitality tray, amazing how many hotels don't think of it. The site is convenient for the town but quite quiet. The staff were friendly, and breakfast in the morning was very good.
We stayed at this hotel already aware of some negative reviews. The location is unbeatable near the town centre but not noisy. We booked at short notice by phone and this went without hitch. The welcome from the woman on reception was a little luke-warm but the man at breakfast (who was also the cleaner) was pleasant and enthusiastic. The breakfast was included and the fried breakfast was cooked nicely. Our room was an attic room on the 3rd floor (with no lift). The decor and equipment in the room work but have seen better days. The tv was tiny. The room was bright in the daylight but windows were too high up to look out of. The room was warm (even in February) and we left the window open over night. The kettle, toilet and shower all worked. There was evidence of some work to improve parts of the building such as the breakfast room had been modernised and there was a wet paint sign on the first floor.We would consider visiting the Russell Hotel again for a short stay. Despite its shortcomings, the hotel is reasonably priced by Tunbridge standards, the location is excellent and the breakfast was up to standard. Thank you.
As you'd expect with hotels like this, the interior isn't the most modern. That said, our room (51) seemed to have been recently refurbished. The bed sheets were clean, as was the bathroom which is all that really mattered to us. The biggest plus point was the hotel's location; it's a 5 minute (if that) walk into the centre of the town. All in all, good value, clean and great location.
We stayed here for one night after we had been in the Tunbridge Wells Travelodge for 2 nights and were unable to get a 3rd night there. The Russell is a lovely old building in the style of Tunbridge Wells, very quaint and beautiful. However once you get past the check in desk the interior looks like it hasn't been updated since the 70s. It's absolutely filthy, our room had a dark line of dirt all the way round the edges of the carpet. Bathroom was horrendous avocado and filthy grouting etc. The decor was kind of Laura Ashley meets the Walking Dead. The place totally freaked us out and we struggled to spend the night there it felt so dirty. We paid about £90 for one night, absolute joke not worth 20. I've stayed in cleaner hostels in Amsterdam. Breakfast was the only half reasonable thing. Would rather sleep rough!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 373 rooms
- 2 bars
- Meeting facilities
- Business centre
- Internet station
- Laundry services
- Concierge service, Babysitting service
- 1 double bed or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker
- In-room safe
- Trouser press
- Max occupancy of 2
Resort Location Map
Hotel RussellLondon,United Kingdom
- Hotel Contacts
- Extra Info
80 London Road, Royal Tunbridge Wells TN1 1DZ England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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