- What's Included
Good location but the hotel in it self could do with updating. Bed was comfortable. There no lunch or dinner there. I found it to be rather over priced. Car park small area I made sure I was early to get a parking space. Would I return again I wouldn't be dashing back.
Stayed here with a friend on a Friday evening, the location is brilliant as we were meeting people in Tunbridgewells town centre and it is just a few minutes walk. The hotel itself is quite dated but in a nice way. The rooms are large and the beds were very comfortable. Reception staff were polite and efficient. Breakfast had a good selection of choices and was cooked well. It is not a luxury hotel but doesn’t pretend to be! Great value and more character than a chain hotel. Only a few parking spaces although we had no trouble fitting in which was a welcomed surprise considering we arrived around 8.30pm. Will use this hotel again when in the area .
Attractive hotel with excellent central location in Tunbridge Wells facing the Common but close to the town centre. Doesn't offer evening meals, but breakfast was well cooked and presented with a good choice. My room was very spacious and well-equipped.Free parking is a major plus in this location, but bear in mind there aren't enough spaces for all guests.
The Russell is not to be confused with a luxury hotel but for the savvy traveler on a budget it is marvelous! Close to the train station and buslines it is a great home base for day trips. It is safe , clean, has a certain charm and a lovely and helpful staff. Breakfast, if not inspired, is adequate and while the bar is generally empty the staff is always happy to fix a drink or provide a glass of wine. There are also lots of great dining options nearby and the hotel is a pleasant walk from The Pantiles. I was traveling alone and they had a perfect little room for one at a very lovely rate. I would happily stay here again.
Arrived late in the evening, was welcomed warmly. Had a bit of a climb to the top to my large room. It's a big room with a sofa and coffee table. Could do with a bit of tlc if picky but for the money it's great value.A very clean comfortable bed was a welcome sight and I slept like a baby.Popped down for breakfast, large dining room with approx 26 covers. A table of 4 were just seating and about to start on a healthy looking selection of cereal. Two recently vacated 2 tops and the rest empty, clean and set for breakfast. I wanted to skip cereal and have a couple of boiled eggs with toasted soldiers so I grabbed myself a tiny glass and poured oj into it and took my table by the window.Shortly the waiter came out, and started cleaning one of the two dirty tables. I looked over to make eye contact to signal I was ready. Nope... He goes back to the kitchen, returns to another closer table. I fully turn facing him now. 20 seconds is a long time to ignore someone who's 10ft away from you directly looking to get your attention in a large nearly empty room. "Excuse me I'm ready to order" I say. Looking up, "two mins" came the reply.The two tables that needed wiping (with a dry tea towel brushing the crumbs onto the floor and seating) were a priority in an empty (bar a 4 top) dining room over a guest obviously wanting attention.I got up, went to my room and packed up. Returning down stairs I had a friendly chat with the man at reception about being there 10 years ago when I took my first gm position in a cocktail bar. He told me about other guests who's returned decades after first nights there. Decided to give the breakfast another attempt. Took two steps into the room and thought why put myself through the middleclass torture of abysmal service again. Walked into the town centre and had a full English. I really only fancied boiled eggs!I'm being picky, but it's the little things that make the difference. If the room in clean, the bed smells and feels fresh, the sleep is good but one customer facing staff member is having a bad morming, it's that what catches a guests attention. Great in all other areas though. Many thanks.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 373 rooms
- 2 bars
- Meeting facilities
- Business centre
- Internet station
- Laundry services
- Concierge service, Babysitting service
- 1 double bed or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker
- In-room safe
- Trouser press
- Max occupancy of 2
Resort Location Map
Hotel RussellLondon,United Kingdom
- Hotel Contacts
- Extra Info
80 London Road, Royal Tunbridge Wells TN1 1DZ England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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