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The Imperial has none of the charm of a boutique hotel or the older Victorian establishments like the Rusell in renovation. It gives you the impression that you're back in the 1çè0s, when it was built. But the room we occupied on the 8th floor three times in a row (once in June I was allocated it for a stay all by myself) is large, well-equipped, and with a fantastic view over Russell Square. The assembly rooms and cafés are very practical, comfortable, and are not pricey at all. Above all, this place is dependable - you know just how much you're going to pay and rates aren't fluctuating from day to day like in many other places. For dinner purposes the Carvery is vert correct, and brekfast is tolerable, especially in view of the fact that it is included, when other places will charge you an arm and a leg. All in all I defnitely recommend - the staff is friendly and will go out of its way to accomodate your wishes. Also, a practical left-luggage policy which is quite an asset if you are taking the train at St Pancras, just 15 minutes away by foot.
Hard to sum this hotel up. Quite dated but also has something alluring about it might be the best fit. Scratches on a lot of the walls and needs redecorating. The staff and the way the hotel runs feels like it hasn't been changed since it opened so can be equally sweet and frustrating - you must have a yellow card to get your complimentary dinner and breakfasts. No iron or board in the room, but there is an ironing room. Reception won't book a taxi, but the porters will. 4 places too choose a complimentary dinner from is a big plus. We went to the sister hotel which is part of the same building and all 5 of us really enjoyed it. Drinks in the atrium bar were very cheap and there was a decent atmosphere. The location is excellent, within easy walking reach to Euston, St Pancras, & Kings cross stations. Ask for rooms at the back so you don't get traffic noise.
myself and my mum had a 2 night stay in room 805 which was a twin. The room is very very basic, The bath wasn't cleaned properly you could feel the scum under your feet in the shower, the corners of the bathroom were filthy with dust. The walls of the room were covered in dust. We arrived in the rain so we wanted to put our wet clothes on the radiator, it was caked in dust and was just dirty, we decided against the idea. This hotel is fawlty towers meets the shining. we had the complimentary dinner DONT DO IT!!!!! I't was disgusting, we decided to eat at the imperial and have the carvery, the atmosphere was weird the music was weird. The potatoes and yorkshire pudding was like it went stale from the day before then reheated, the carrots weren't to bad they were edible. I had a mushroom soup which I couldnt eat after abit. My mum braved the prawn cocktail luckily she didnt get sick from it. My mums beef had funny colours in it. The walls are paper thin so you can here everything which isn't pleasant. The breakfast was even worse the bread was everyday value and tasteless. My mums eggs smelled fish. She didn't eat it and gave it too a nearby waiter which persisted to glare at us after he took it away. we got up and left and went to wetherspoons the shakspeares head which is a 5 min walk away, which I recommend going to we bought some fruit to have for the next morning. The Location is perfect and is a few mins walk from the back entrance to the British museum. Also bring your own teabags and spoons because the ones they supply are like sludge. There are plenty of tescos and sainsburys nearby we just bought a 50p packet of cutlery. They do supply fridges so we just bought a little milk and kept it in the fridge. Another plus is the hotel will hold your bags after you check out for 50p and they just take your room number and give you a slip.
Was quite convenient location as it's 5 minutes from the underground close to cafes and parks. Room was clean and tidy. Elevators very slow to open and travel. Wasn't impressed that I paid for an included breakfast and once I checked in I was told that I hadn't and would have to pay extra.
Still feeling dirty from my one night stay in the Imperial hotel London. The word that comes to mind is 'dirty'. When we approached the reception we thought wow looks lovely, reached level 8 and it turned shabby and smelly. We were room 805 and as soon as we opened the door was greeted with a smelly public toilet stench. Then the numerous dirty marks and stains on the walls. The dust was sitting thick on the walls and cobwebs hanging from the corner. There was a decade of dust on the windows and filthy stains on the cushions. The tv was very tiny but it didn't matter as it didn't work anyway! The mattress was very small and bouncy - so bouncy my friend fell out while turning over. The dirt and smell was so bad we decided to take in some sights so walked 20km around London just to avoid spending time in the hotel. I know you're all asking why we didn't change hotels but we are from ireland and the countryside so it was very daunting plus the accommodation was prepaid in advance by the company. So when we eventually got back late that night I went for a shower and was repulsed by the limescale, rust and dirt of the shower. The water from the tap came out brown to start with. The toilet is in a separate room from the sink and bath. I wore socks walking about the carpet. The breakfast was laughable - I didn't know what make of sausages they were, the 'fried' egg was wobbly and raw. I had one slice of toast. The tea was a very strange colour and undrinkable. Could not wait to check out as soon as I woke.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight
- Round trip transfer between the airport and the hotel included with select packages
- Hot buffet breakfast daily
- Hotel taxes and service charges
- 382 rooms
- WiFi (fee)
- Parking (fee)
- Wheelchair accessible rooms
- Coffee/tea tray
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Imperial HotelLondon,United Kingdom
- Hotel Contacts
- Extra Info
61-66 Russell Square, London WC1B 5BB England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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