Le Meridien Piccadilly
- What's Included
For over a decade I have been staying at this hotel and the rooms, service and staff are just amazing. For those who have read my reviews in past I rarely give out 5 Stars but this hotel stay warrants it. Recently, I stayed there and it was a pleasure to see so many familiar faces. One person that always sticks out to me is Mr. Spencer, who I have got to know for years. He is still greeting people with his infectious smile and always makes you feel great about your stay. BUT, one amazing attribute about Mr. Spencer is that he always remembers me every time I visit London and comes to me to shake my hand. We always have a quick chat to get caught up. On this trip I had the pleasure of meeting a new barman, Mr. Angelo, who is from Rome, Italy. He was a true professional at his craft and made some amazing cocktails. If you see him he loves to talk about soccer which I thoroughly enjoyed. The food in the Mezzanine is better than most hotels and candidly offered many different variates for multiple tastes and was very good. The room was very clean and the housekeeping staff are some of the best I have seen in all my travels. I look forward to returning to London soon and staying at the Le Meridien. If you travels bring you to London, please consider this hotel as you will not be disappointed.
If you want a hotel that is central to the biz than this is it, if you can get a refurbished room it's perfect, that said on arrival it was frankly a joke a joke that appeared to be shared with the other customers complaining about their rooms.When we arrived our refurbished room we were told was well worth waiting for; within an hour it wasn't available, we suspect it had something to do with other complaining customers being placated. However we did stand our ground and mysteriously an upgraded room become available again! Add to that "we'll send up your luggage" we had to retrieve it ourselves after two hours! It should be noted that on booking we had been promised one of the refurbed rooms.The room itself was excellent, clean and well appointed, breakfast was excellent and plenty of it.The pity is, fix the reception, and get your upgrades done and this would be a fine hotel with fantastic access to the theatres and the other London attractions.
We booked a family room for us and our 15 year old daughter. We are currently staying in the hotel and it is simply horrible. The bathroom is old and toilet doesn't flush properly. We asked to be placed in SPG preferred room and were told they are fully booked and don't have any of the remodeled rooms. We completed our tour in Europe using all SPG properties, all were terrific, except this one. Le Méridien in Barcelona was fantastic. It's almost like this property does not care that you are platinum customer. I would strongly suggest corporate looks into this property more closely as it doesn't come close to Le Meriedien standard.
An older hotel in a great location -- just half a block from from Picadilly Circus Tube stop. The staff were tremendous, helpful in every way. The rooms, in spite of being located over busy streets, were quiet as a result of double windows (which could still be opened for air, however.) We stayed for 8 days and were completely satisfied. We ate at the restaurant one evening and found service to be excellent; food, while good, was not outstanding. We would definitely go back when we return to London.
Fabulous location and as any hotel in Central London goes, that convenience comes at a steep price. We stayed here for a night - the room was a bit tired, well worn carpet, musky smell due to the age of the building and a fabulous view (not) looking out into the dining area of the hotel!! That said, the beds were comfortable and we had a good night sleep. You get a free cup of coffee at their restaurant though. Beware...if there are two of you, you will need to share that cup as its only 1 per room. What's with that????The service however needs some serious attention. if you are happy to pay 5 star prices for inconsistent service then this is your place! The training of staff here is poor. After waiting 15 minutes to be served (we were trying to pick our bags up from storage), the lady at the desk stated to us that we needed to get the bag from concierge. Normally I would be bothered about these sort of things but had it not been for her colleague who advised us earlier in the day to pick the bag up from the check in desk, and the fact that she had seen us waiting, it would have been an easy task for her to pick up the phone and contact concierge for us. However, she made the situation a lot less tolerable by stating in a condescending manner that we should have known to go to concierge for our bag. Unfortunately this wasn't the only example of inconsistency. We were also told we could claim points for our stay at check-in regardless of making the booking through a third party service (Expedia) only to have that retracted at check-out. Consistency in service is expected in any service oriented industry. This hotel unfortunately failed. The standards of the reception crew at 4:30pm Sat 18th March were disappointing with the team at desk giving us the impression they really didn't care about their guests, particularly after checking out. If you're happy with service like this at premium prices, then this is your place. Next time I think I will spend my money at the Mandarin Oriental.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1 restaurant
- 3 bars
- 1 pool
- Fitness Centre
- Beauty salon
- Meeting facilities
- Business centre
- Internet station
- Medical services
- Car rental desk
- Laundry services
- Foreign Currency Exchange desk
- Babysitting service
- Luggage Storage
- 2 twin beds or 1 king-size bed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker
- In-room safe
- Internet access
- Additional room amenities may be available depending on room type.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Le Meridien PiccadillyLondon,United Kingdom
- Hotel Contacts
- Extra Info
21 Piccadilly, London W1J 0BH England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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