Le Meridien Piccadilly
- What's Included
Right in the heart of Piccadilly! You can literally walk to Buckingham Palace, Westminster, Trafalgar Square and Hyde Park from the hotel. Underground access steps away as well. Staff is helpful and knowledgeable and room was newly remodeled.
This was our anniversary trip. We broke the bank and splurged a lot to stay with this hotel, to stay in the center of London, on our trip of a lifetime which we had both dreamt about doing, and we had faith it would all be worth it. Unfortunately, we were treated so poorly by staff and management alike and it was such a disappointment. Don't waste your money here.
We arrived a Thursday at 3PM.At check in a deorganized staff informed us that there was no rooms available because they were not cleaned yet. The check in staff couldnt even give us a approximate time we could expect the room. We weren't too happy about it but had to accept. They took our bags to holding and I asked them to call us as soon as our room was ready. He just grunted Yes without any further appologies that we couldnt get our room on time.After walking about the town for 2 hours without any call, we decided to go back to check how long it would take further until our room was ready. As we approeched the check in desk we weren't even noticed by the staff that stood on one side talking to each other.As I made myself heard, I asked about our room. The staff answered; " Its ready, its been ready a while". Obviously I was surprised... I said "We asked that someone would call us when it was ready so we didnt have to walk around and wait".The only reply we got was: " Well, its been a busy day here". Again not a try to appologize about the delay our failure to call us. He simpply didnt seem to care at all about his customers. We were handed over the key and found our own way to the room.THe room was one of the smaller ones according to the fireescape map, fine, we had booked a standard room and even being a Gold member it doesnt guarantee any upgrade as it's down to availability. The room was as said small, but it was very clean and nicely decorated in good condition. Housekeeping was also very good throughout our 4 day stay. During the stay we did a lot of shopping, and with the brilliant location it was easy to frequently come back and drop bags in our room. Never during these days the Doormen or frontstaff said hello or welcome, actually they usually didnt even open the door as we approached... They were to busy talking to each other to bother. Actually they also looked quite scrubby with wrinkled suits and unpolished shoes... Not a great appearence for this category of Hotel.Again, the rooms are good and location is great, but frontstaff really managed to ruin what was supposed to be a long weekend with a touch of luxury. I go to London often, and I am top-tier in 2 other loyalty programs. I will be sure to stay at those Hotels in the future as this was a dissapointment and absolutely not the stay we had hoped for. I stayed at several Le Meridien before, and always been very satisfied... Unfortunatly Le Meridien Piccadilly isn't worthy of being a Le Meridien hotel. Considering what we payed and how our stay was, I can not recommend anyone to spend that money for such a mediocre, not to say lousy service and attitude from staff. At checking out, we were actually asked if we had a good stay, but we didnt bother in return to neither answer or speak our point as it would most likely be a waste of time anyway.
We stayed this weekend for a birthday treat as part of a ATG theatre breakWe arrived before lunch and the hotel kindly stored our bags so we could run off to the theatre. We arrived back around 6pm and had a warm welcome from reception, check in was quick and simple and we were told we had been upgraded due to my partners birthday.The room was easy to find and was large and luxurious, I love the London map wallpaper and huge bed!The hotel had kindly put some small treats and a bottle of Prosecco in the room which was a lovely touchWe went out for dinner and came back to the hotel bar for a nightcap, pleasant atmosphere but ¬£17 was a little pricy for two drinksGreat nights sleep in the really comfy bedBreakfast was fine but not the wow that the rest of the stay had been, small things like tiny plates, rubbery hash browns, no decaf tea and all a little unorganised But still after all that, we had a great stay and it made a fab escape for the nightThanks again
This hotel is in a perfect location for visiting central London and the west end. It's close to the shopping areas, the theatres, parks and attractions. All within walking distance. It's next door to the underground and gives great access to the wider transport systems.However, after that the hotel is a bit of a let down for a five star. Our room was a good size and had all the necessary things like minibar, safe, TV, free wifi, iron and board etc. Just what you would expect in a five star. But the bathroom was terrible, small and tired with little room to swing a cat and certainly no better than 2/3 star standard. The other thing about this hotel was the breakfast was extremely disappointing. We paid extra to have it included but really would have been better going out to a local cafe. It's a buffet which was poor and on one occasion the kitchen wasn't open so we couldn't order anything. We were seated badly and service was slow. Lastly the bar closed early and lacked any atmosphere at all. Overall the hotel was satisfactory as a base to explore what we wanted to but you really do pay for the privilege.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1 restaurant
- 3 bars
- 1 pool
- Fitness Centre
- Beauty salon
- Meeting facilities
- Business centre
- Internet station
- Medical services
- Car rental desk
- Laundry services
- Foreign Currency Exchange desk
- Babysitting service
- Luggage Storage
- 2 twin beds or 1 king-size bed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker
- In-room safe
- Internet access
- Additional room amenities may be available depending on room type.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Le Meridien PiccadillyLondon,United Kingdom
- Hotel Contacts
- Extra Info
21 Piccadilly, London W1J 0BH England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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