Le Meridien Piccadilly
- What's Included
I've been at Le Meridien between 24/5 and 26/5 and as a SPG member I get one of the latest refurbished rooms at 1st floor. The room looks nice and modern but it is absolutely not functional (no plug in for the hair dryer in the bathroom, once in bed there is no a dedicated light to read, etc). The staff at the front desk (reception and concierge) were very kind and professional whereas at the Executive Lounge at the Mezzanine Floor the experience was not pleasant at all (staff was rude and they seems more interested in chatting among them instead of helping guests). For the price I payed I would expect much more and I won't come back in the future.
I wish I could give this place a better rating...I mean, I literally took out a pen to see if I could find something, anything...and I did..the location...that is about it.I kind of knew this had potential to turn into a train wreck as I booked this room on a hotel auction site where the name of the hotel is not disclosed until after you purchased it...that was mistake number one, but I figured "come on, its Le Meridien" and then i read the reviews in horror. Unfortunately, more went wrong with my stay than went right with it. I booked three nights in a best available room that would not be disclosed until check in, well, thats not going to work. After reading some of the tips here, I phoned up the hotel and asked them when I checked in the following day, could they please make sure I got one of the refurbished rooms because my allergies can be atrocious due to dust mites...no guarantees, but they would put a note on my reservation.Day of ArrivalI arrived and was promptly attended to, I repeated again as I was exhausted about calling, the guy who checked me in, really couldnt be bothered and told me they were completely sold out...ahhh, I was going to get a terrible room...eighth floor, up I went.My room was down this weird little corridor, tucked away down some stairs on the eighth floor. I opened the door and to my surprise I actually DID get one of the newer rooms...however, my excitement was short lived. It was like they tried to put some make up on a broken china doll and said it was like new, NOT. EVEN. CLOSE!"Houston, we have a problem"...actually Houston had have several problems.Problem #1: It was freaking FREEZING when I arrived and so I tried to turn on the "heater" (a colonial era knob that had a red dot for hot and blue for cold...just turn it and dont worry about the temperature). My heater didnt work, so after 10 minutes of letting it warm up and blow out equally freezing air and in a full on shiver, I called the service department. The woman who answered the phone clearly heard this complaint often, she offered me blankets and a colonial era "space heater" and when they were delivered by not one but two staff members that came into my room which was way weird...I managed to be on my way to warmth. If this was the extent of the problem, I would be fine...the space heater was ok I guess, it did the job...oh but wait...Problem #2: After warming up, I ventured out to grab a bite before I met friends for the evening. When I returned, I planned to take a nice long shower before my night. EEEEEEENNNT...wrong! I almost lost my s*&% right there in the shower, the water pressure was a joke, like literally I could take a cup of water and throw it in my face and it would have been 500x better. So I stood there for a good 4 minutes naked trying to troubleshoot the shower/faucet connection to no avail...guess what I did, I had to take a bath...sounds relaxing...UM NO, have you ever tried to shave your legs and exfoliate in a bathtub??? Fail. Fail. Fail. I even aborted washing my hair...can you imagine this foolery?! I ended up going to get my hair washed and dried at a salon the next day...thankfully I only had a 3 day trip! I didnt bother complaining, after all they said it was at capacity and I couldnt handle being changed to another room where the shower dribbled out only a bit more...if only this was the last problem...pffff....nope!Problem #3So after warming myself by the portable heater and taking a bird bath, I went out and had a perfect evening. The next morning, I awoke to sound of someone beating on my door...oops wrong room and background music was construction that started at the crack of dawn...but this wasnt even the problem, the problem was that I needed to hop on my laptop to send a few emails, so I pull out my American MacBook, set up shop on the desk, it was fitted with international plugs (ok only one and a USB), which was fine since I mistakenly brought only the European adapter, plugged it in to the soundtrack of the jack hammer, trying not to touch the portable heater so I dont give myself a third degree leg burn...and GUESS WHAT?!?? THE ENTIRE SET OF PLUGS ON THE DESK DIDNT WORK....yes, YES, they didnt work! I literally wanted to shoot myself...WTH, is going on?! So I frantically search the room for anything I can use...nope, these war era plugs, I had to call the service people again...she told me she was going to call the electrician, "excuse, me do you think I have time to wait for an electrician?!" I needed to meet friends, I asked her for an adapter...so about 20 minutes later a confused looking person appeared at my door asking if I needed "one of these", I snatched it and sent my emails, hopped into the bird bath and i was out the door.Verdict:This hotel is in serious need of a complete plumbing/electrical overhaul...like seriously you have the same infrastructure that George Washington had when he stayed here, it is ridiculous. I cant comment on the spa or gym...I went to ones outside of the hotel, didnt eat in the hotel either...I was so jaded. Overall, this was the sad part of an otherwise great quick trip, I paid 5* prices for 2.5* ridiculousness. Key Take Away...unless you hate yourself, or unless the location trumps all this...then do not stay at this place it is falling apart from the inside out. There are so many better hotels in the area at cheaper prices...go there!But, London, I still love you!
When I had to book a business trip to London I went straight for the Starwood properties. This had a perfect location, and Le Meridien was one of their higher level brand, I thought.Turns out that was a mistake. We have had to switch rooms multiple times, with a very rude and useless staff. The property is also not designed well for luggage, in that all 3 floors we have been on have required lifting your luggage up and down stairs. There are no luggage carts, and the staff Carry's your stuff with little regard for it, to the point that I'm going to have to buy tape to fix up a box we have, before checking it, due to the way it was carried.The furnishings in all three rooms we moved between are vastly different, and all look like they have been refurbished with varying degrees of 'i don't give a Crap.' Finally, the beds are rock solid, and they have 2 types of pillows : flat and 'absolutely no support feather'Room 1: 908. The hallways to get to the room is barely wide enough for a suitcase. They feel like walking in the Bates motel. Bed was lumpy. No shower pressure. We had to change in the middle of the night because my husband just could not get to sleep on it and his back was really hurting after several nights on it. Room was also incredibly smallRoom 2: 229. Two twin beds, could barely move in this room, didn't even have anywhere to place luggage. These beds were the most comfortable(which is not saying much), but it's two twin beds and an incredibly tiny room. Bathroom is terrifying. We were told this was the only thing available, but when I looked online there was plenty more, which is how we got to room 3Room 3: we were lectured about how they can't move anyone twice in one day before this room.This is the best of the bunch, room is still on the small side, but not horrendously so. The renovation looks the most complete. This bed is in the middle in comfort, but the pillows are still entirely useless making sleeping very difficult.There is no way I would be back to this hotel. My business trip is being extended and I'll be making it a point to change to a different hotel, despite the fact that is a huge pain to do.
We were in London for 8 nights on vacation. We spent half of our trip in Bethnal Green at the Town Hall and half here in Picadilly Circus and the locations could not have been more different.This is a classic Starwood hotel so, if you have status, youâ€™ll be treated well. I do so we were whisked into a private room and offered coffee for our â€˜check inâ€™ experience. Everyone is nice and friendly, acknowledging us as we came and left. They have a club room so thereâ€™s food but itâ€™s pretty basic so donâ€™t have high expectations of the food. Our upgraded room was very nice and quiet which was a miracle given the location.The best and worst part about this hotel is the location. Itâ€™s a block from Piccadilly Circus. If you want to short walk to lots of famous sites this is your hotel. On the other hand, the second you walk out the door of the hotel, youâ€™re in the bustle of mobs of tourists sightseeing. For us, it was perfect to have 4 days in a neighborhood (Bethnal Green) and then 4 days in the crazy of central London. I donâ€™t think I would have enjoyed either of the hotels as much if I had been in either for 8 nights.
This is a good hotel overall with helpful staff, clean rooms, etc. But probably the best is it has a superb location. Just walk out of the hotel and you are bang in Piccadilly Circus, close by to all the restaurants and theatre. Recommended highly.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
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Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1 restaurant
- 3 bars
- 1 pool
- Fitness Centre
- Beauty salon
- Meeting facilities
- Business centre
- Internet station
- Medical services
- Car rental desk
- Laundry services
- Foreign Currency Exchange desk
- Babysitting service
- Luggage Storage
- 2 twin beds or 1 king-size bed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker
- In-room safe
- Internet access
- Additional room amenities may be available depending on room type.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Le Meridien PiccadillyLondon,United Kingdom
- Hotel Contacts
- Extra Info
21 Piccadilly, London W1J 0BH England
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