Mercure London Bloomsbury
- What's Included
Bedroom was standard mercury fittings: adequate for everything I needed. Room was generous size for London (bigger than Manchester mercure rooms). Good breakfast spread.Staff very helpful and friendly - especially in restaurant.One lift for the 7 floors which was frustratingly slow at times.Comfy bed but even on 3rd floor with double glazing there was significant street noise until late and starting early. Hotel actually provided ear plugs!So a good overnight stop if you wed to be near British museum and walkable Romany theatres and Covent garden but the nearby grange hotels are much quieter and a bit more personal.
I previously stayed at this hotel in 2013 and was pleasantly surprised with the quality and service. This month, my regular London hotel was fully booked so I decided to try the Bloomsbury Mercure again.The check-in was friendly enough but why do you have to put a specific amount on a credit card?. I complicates both the check-in and check-out and is time-consuming if you are in a hurry. The IT/printing system behind the desks seemed inadequate for the tasks to be completed quickly.The room was 'compact' as I expected and came with with a view of a dingy wall and air-conditioning units. All the necessities were provided and the bed was comfortable. Only 2 milk capsules (full fat) were provided and 2 single cream capsules. I asked for more at reception and got 2 more milk capsules and 5 single creams - sigh! The TV was hanging loosely on the wall and facing 30 degrees down. Also, the toilet flushed OK but then the water continued to run until the unit was lightly concussed. I reported both items on the morning of our second day. The flushing issue was fixed but a 'service manager' called in to the room and said that 'the TV was safe to sit under' even though the mount allowed it to move +/_30 degrees in all planes and it would always finally settle looking down at 30 deg. She said that all the TVs in all the rooms were like it......Perhaps they are and maybe they need a new maintenance managerBreakfast was in the MPW restaurant. The room had far too many tables for comfort and it was difficult to move around. We arrived at peak time and the room was crowded. There was one coffee machine for 50 people. The buffet breakfast was dreadful. The plate warmer dispensed cold plates and all the hot breakfast items (bacon, sausages etc) were either tepid or cold. The fruit selection was unappetising although the pastries were excellent. Tables were not cleared of dirty dishes either because staff numbers were insufficient or, perhaps, because they could not reach the tables because the space between tables was inadequate. It was a thoroughly dispiriting experience and rather discouraged us from eating with MPW in the evening. On the second morning we went to Costa coffee for breakfast. It was fine.In short, I was disappointed, particularly as I had enjoyed my first stay 4 years ago.
I stayed in a single room for one night . had a really decent desk area which was great as I had some work to do. I didn't have any towels in my room but when I called reception this was quickly fixed. What I didn't expect is the torrent of water that came through my ceiling in my room when the person above me had a shower (this was as it later transpired)I reported this but there are no maintenance staff on site at night ! I was offered a free breakfast - not good for me as I don't partake much and was up early for a meeting anyway. The whole experience just in a simple single room was not great but mainly due to poor maintenance so that is key for the management of the chain! Plus some sensibibilty re customers thanks
I stayed at Mercury only one night and fully enjoyed it. The reception staff was nice and helpful. My room was small and with a view to a small street and a fire escape staircase. I had everything I needed in my room: a coffee machine, bottles with still water and full equipment to wash my body. So I slept very well despite having visited Marco restaurant before.It belongs to Mercury and serves excellent food. Following the night I celebrated my breakfast and off I went to my duties!
Very conveniently located within three blocks of the Russell Square underground. Direct connection to Heathrow via the Piccadilly line. The neighborhood is not what I would call ritzy, but it's very busy, so I felt safe even late at night. There are always a lot of people, cars, and buses on the streets. Close by are several souvenir shops, many restaurants, cafes, and even some grocery stores.The hotel was a bit old, but clean and decent for a mid-priced hotel in the middle of a very expensive city. I was surprised that it's actually a smaller hotel, not huge like a typical Mercure. There is only one elevator, so sometimes there could be a long wait. If you're on a lower floor, you might be better off taking the stairs. The restaurant was decent for breakfast, and has a full bar on one side. They provided full toiletry, but the bathroom could have used a remodeling. It was definitely on the outside. All in all, it was a decent hotel for five nights my first time in London.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 109 rooms
- Tour desk
- Business centre
- Internet station
- Laundry services
- Currency exchange
- WiFi internet
- 1 double bed or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker (coffee included)
- In-room safe
- Wireless Internet access
- Iron and ironing board
- Free in-room mineral water
- Occupancy options 2 adults and 1 child; Maximum occupancy of 3
Resort Location Map
Mercure London BloomsburyLondon,United Kingdom
- Hotel Contacts
- Extra Info
130-134 Southampton Row, London WC1B 5AF England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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