Mercure London Bloomsbury
- What's Included
During my 2 day stay, I had no wifi for 28 hours and intermittent wifi for the remainder of the stay which made my business trip virtually impossible. I couldn't eat pre paid breakfast on both mornings due to struggling with business emails on 4G. Refund was not given for breakfasts, only a 10% discount was refunded on 1 night's stay.
The only plus size with the hotel is it’s location and the £10 buffet breakfast.. Our room was so dark and incredibly cold. The bathroom was not well thought out in terms of how the space had been used-the bath plug didn’t work and only a side of the automatically lit mirror would come on. No extractor fan so the whole space filled with steam. The windows were covered in mound from where there is a lack of ventilation. If the window was opened the people in the flats opposite could see straight in. You also had a strong smell of cooking bacon-not what I want on my clothes. Marco’s restaurant is average to say the least and not worth the £70 we paid for 2 people. Our waiter was affable and we felt sorry for him dealing with the various complaints from different tables-one vegetarian pizza had meat in it. Hmm go figure... The most annoying part is it took 3 emails to the hotel to request they lift the huge pre-authorisation they’d taken at check in. The hotel certainly isn’t worth in excess of £200 a night. Next time we will forgo location for a much nicer hotel.
A simple question could lead into huge improvements.. If you're in the restaurant with 3 other guests seated, and it takes the waiter to come back with negative info about your selection not being available, then another 10 for the next option that holds products to which you are allergic.. And this happens twice more.. The mood is set. Turns out: There's only one salad possible.. No fridge in the room. Can't keep my products cooled. Wifi totally does not stand near any quality level you expect from a hotel. Wifi drops in the restaurant/bar in and out. Constantly have to re-authenticate in hotel room as well.Thin walled, especially very annoying when your neighbours seem to be deaf and need telly on max.Running out of products for breakfast (few days in a row) and not solving those by buying it from supermarket next door, and merely replying with 'sorry, wish I could do something for you' really makes your start of the day one you are so not looking forward to.My total overall experience in comparison to other hotels I visit.. never be back again here.
friendly warm welcome, staff could not be more pleasant and accommodating. we have stayed a number of times and always received same welcome, which is why we return.we arrived in the morning and left our bags at reception, they had been placed in our room when we returned. we were asked if we wished to leave our bags the following day.good location easy walk to Soho, Chinatown, Covent Garden and theatres
Hotel was smaller than other Mercure hotels we have stayed in, but probably typical for London. There was no lounge only a small reception area with a few chairs. Our room was clean & tidy, but could have done with redecorating & the door jamb was damaged. As we were only staying 2 nights, this did not inconvenience us. Definitely worth booking an upper floor as street was noisy.Our room overlooked the passage to another area & was fairly quiet, apart for scaffolding on another building. We requested a quiet room when booking. We did not eat at Marco Pierre White's brasserie in the hotel, as the menu did not appeal to us. The bar was good to have a drink after our exertions, but pricey, as another review stated. Plenty of coffee shops in the area & hotel was convenient for visiting local attractions, especially the British Museum. Reception staff were friendly & helpful. Would probably stay there again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 109 rooms
- Tour desk
- Business centre
- Internet station
- Laundry services
- Currency exchange
- WiFi internet
- 1 double bed or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker (coffee included)
- In-room safe
- Wireless Internet access
- Iron and ironing board
- Free in-room mineral water
- Occupancy options 2 adults and 1 child; Maximum occupancy of 3
Resort Location Map
Mercure London BloomsburyLondon,United Kingdom
- Hotel Contacts
- Extra Info
130-134 Southampton Row, London WC1B 5AF England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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