Mercure London Bloomsbury
- What's Included
Myself and a friend stayed here for 2 nights while we were seeing some shows. Staff on check in were very friendly and accommodating. We were on the 5th floor and went for the lift. It was really slow and there is only one lift, which isn't very big. A few people waiting in front of us gave up and used the stairs. The room was nice. We had no problem with space in the room, everything was clean and it was great that a hotel room actually had hot chocolate as a choice for once. We had a room with 2 single beds. The mattress was very soft which was comfortable but I felt that the mattress wasn't particularly wide. I had to be careful when I turned over during the night. The bathroom was clean and spacious, although I didn't like the shower. It didn't seem very powerful for me. I also have a personal hate for shower curtains that stick to you, which kept happening. Our room was down the side of the hotel so didn't have to worry about any outside noise. We had an issue with the air con in our room bit working but they got it quickly fixed on the same day while we were out. We never used the restaurant but the prices on the menu looked very reasonable. The location is great, with bus stops and tube stations really close by. There's also shops and restaurants close by if you need anything. All in all, I enjoyed my stay and would consider staying again.
The location is great. There are many bus lines that run nearby, restaurants and shops within walking distance, and it is close to St. Pancras and Holborn Station. The staff is welcoming and attentive. The property needs some updates, but it serves and is priced appropriately. Our room was small and dark, but had the amenities one used to be able to assume, which is much in its favor.
Stayed one night this week and it was clean comfortable and friendly and most importantly excellent location.The breakfast was nice and had a few surprises and tight around the corner are some nice pubs. Will definitely consider returning here if needed on my next trip to London.
I stayed at the Mercury, Bloomesbury, London on 9th Jan 18. On checking in I was asked if I had booked the room with breakfast which I had. However, the receptionist informed me I was mistaken and in fact I had booked room only. Having corrected the receptionist I was again informed I was mistaken. Very embarrassing to be publicly humiliated! I found my booking form, made direct with the hotel, and it clearly stated the booking as B+B. This was still not believed until another receptionist appeared to support her colleague and not the paying guest. They insisted they keep my booking form which I refused as it was my only evidence. The following you could not make up. After consulting with each other they declared that the hotel had been experiencing issues that day with its booking details for breakfast included guests which was a surprise given how insistent they were over my booking being made as room only. To add salt to the wound they then offered me breakfast to be included at no cost! I corrected both stating my breakfast was already included and I had already paid for it. The following morning I was up early in order to attend a meeting in central London having been travelling all the day before. Imagine my disbelief when I realised I could not have a shower due to the shower drain not allowing any water to drain away without the bathroom and bedroom flooding. Having paid £150 for the night for a single room(!) I did not expect to have to have a full body wash using the bathroom sink!!This I reported to the reception to which the reply was "we can offer you free breakfast". You could not make it up. I gave the receptionist my room number, explained the issue and provided my email address for the hotel manager to be in touch to offer some form of reduction on the room rate I had already paid. 48hrs later and still nothing . . . To make matters worse the beans and mushrooms at breakfast were luke warm at best.During breakfast the well dressed breakfast manager was approached by a man in tracksuit bottoms, t shirt, headphones and trainers so that he could explain rather loudly that the only footwear he had were the bulky trainers he had on and that he would need to wear these for work at the hotel that day. I did not expect to be exposed to and slightly heated 'domestic' within arms reach of my having breakfast. Utterly unprofessional.I look forward to the hotel getting in touch. The sad thing of all the above is that I have stayed at this hotel before and it was very good.
This is and older hotel that has been tastefully refurbished and it very nice indeed. The rooms are modern and nicely furnished, but quite small. The bathroom was very small. That being said it offered very good value and the location is excellent. It's within walking distance of the West End, Soho and Covent Garden and for anywhere further afield there are two tube stops less than 5 mins walk from the hotel. Breakfast was good and there was a very wide range of choices, including made to order items whcih is great as I'm not a fan of hot breakfast buffets.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 109 rooms
- Tour desk
- Business centre
- Internet station
- Laundry services
- Currency exchange
- WiFi internet
- 1 double bed or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker (coffee included)
- In-room safe
- Wireless Internet access
- Iron and ironing board
- Free in-room mineral water
- Occupancy options 2 adults and 1 child; Maximum occupancy of 3
Resort Location Map
Mercure London BloomsburyLondon,United Kingdom
- Hotel Contacts
- Extra Info
130-134 Southampton Row, London WC1B 5AF England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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