- What's Included
Once again : this Hotel is in a great location. Yet again, the Internet does not work at all but they are "upgrading" it and hope to have it finished by late December, 2016. The room was OK - one off the smallest I've been in for a long time. Maybe as a Long Time guest they decided a small room would be fine? Rewards..........Went for a glass of wine in Humhrey's Bar tonight and was served about half a standard 250 ml pour. Checked it by taking an empty 125 ml bottle of Tonic up to the room and pouring 2 of those in a glass - nowhere near the size of the serve it should have been. A bit deceiving, Management, don't you think??? Multiply this by times what people think they are getting and it's a lot of money. Be fair.
Hotel has a very good location near Glooucester Road tube station, so with Picadilly tube line you are in the middle of London in few minutes.Rooms are little bit dated, however everything was very clean, breakfast correct, nothing special to point out or to criticize. Hotel stuff was very kind, reception change my room from twin bed to king size. We were at some Business conference so price for the hotel was little bit high for value.
Excellent hotel. Big comfy rooms - very spacious. Reasonably priced as well. Easy to get to - within yards of Gloucester Road tube station. Recommended as a great base to explore London from. Did not try the restaurant but bar facilities were fine. Very impressed with the hotel- thought it to be excellent value for money.
We stayed in this hotel four years ago (which we loved) and were disappointed when we returned at the weekend. The hotel foyer still looked impressive with a beautiful Christmas tree as we entered and the staff were very warm and pleasant. However, the greatest disappointment was the room. This was shabby and tired and not what I expected for a four star hotel. There was a tear in the curtain, the carpet had stains and was frayed in places and the paintwork was peeling in the corner. The cups provided were large mugs (canteen style) and there was no kettle when we arrived. If you want location, then go for it but the hotel appears to have the glitz (hotel foyer only) without the sparkle and we will not return.
The hotel has a very nice location, situated next to the cafe and restaurants of Gloucester road, benefiting as well with a short walk access to Gloucester underground station. The hotel however needs a lot of improvement. The lobby seems new , however the reception staff were very slow during the check-in they they do not really know how to respond to guests. The reception staff I dealt with was not aware of the fact that I have requested an upgrade as premium member and gave me a standard room. When I pointed out to her that a premium member is entitled to two upgrades per year she seemed surprised as if she never heard about the hotel's loyalty program. After a long chat with her manager I was given the room upgrade at last, bearing into mind that I have requested the upgrade at the time of my booking. Moreover, during check out the staff seemed careless no one asked whether I enjoyed my stay or not or whether there are anything else you need. The reception staff seemed careless. Moreover the breakfast was a drawback, it was very crowded and stuff did not communicate English properly, which was surprising. This is the first time I have ever stayed in a chain hotel which refuses to provide omelette eggs to guests. This is very disappointing. Moreover the bathroom was outdated bathroom furniture was broken, and the room was very cold tried setting it to heater but it did not work, the system was put on air-conditioning.This hotel needs some improvement in many aspects
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 610 Rooms
- 3 Restaurants
- Common Area Wireless Access (fee)
- Room Service
- Currency Exchange
- Concierge service
- Car rental service
- Parking On Site (fee)
- Complementary coffee
- Wheelchair access to common/public areas
- Laundry Service
- Business center
- Television (cable/satellite)
- Air conditioning
- Iron/ironing board
- WiFi (fee)
- Safe (in room)
Resort Location Map
Millennium GloucesterLondon,United Kingdom
- Hotel Contacts
- Extra Info
4 - 18 Harrington Gardens, London SW7 4LH England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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