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I stayed here once before and was really looking forward to visiting again. Staff seemed polite and the room was nice. I was woken by two men at the door at 6am trying to get in. I called security and the said they sorted it. They may have been at the wrong door, rather than anything worrisome. I double checked the lock and was shocked awake by the cleaner walking in the room at 8am then again at 9am. She was apologetic but I found it really disconcerting. I reported it to reception (my 6am concerns and then the 8/9am) she said 'oh, that's strange'. I said it really ruined my trip and she said that was 'a shame.' It's a lovely location but I wouldn't feel comfortable staying there again as I just didn't feel safe. The receptionist was right...it was a real shame.
Just returned from a week at this hotel. Upon arrival check-in line was through the entire lobby and after waiting for quite some time were told the room was not ready (granted we were there before stated check in). It appears that this hotel is very popular with flight crews and large groups. We spent the rest of the day roaming but returned later that evening and checked in. Upon entry into our first room we noticed how extremely dirty and disappointing the room was considering we had our 18 month old son who would like be running and in contact with the floor. Since it was late we decided to unpack and address the room the next day. The initial willingness and understanding of the front desk was not what I had hoped for and were repeatedly given the standard line of they were booked in full but somehow we could pay £50 additional/night for an upgraded room. After much discussion back and forth we finally insisted that they proved a comparable room for what we agreed to pay when booking. After the 3rd time the front desk went back to speak with the manager we were offered to switch rooms with someone who hadn't checked in that day yet. While we were satisfied that the immediate issue was addressed I sympathized with whoever checked into our original room that day. The carpet was dirty, the bathroom floors and toilet sticky, and mold/missing caulk in the tub/shower. Additionally, I was very put off by the idea that somehow I needed to pay more for a clean room especially considering that our son was with us. The pros for this hotel are location, location, location, room size, and they do have a mini fridge in every room so that was very helpful for our sons milk and yogurt snacks. Overall I would stay here again but the boutique Millennium Bailey's hotel just next door is a much more enjoyable hotel stay but most rooms are smaller there.
I had the opportunity to stay at the Millennium when my usual go to hotel, The Bailey’s Millennium was unavailable.The first thing I must say is the Millennium is in a fantastic location. If you are coming in from Heathrow you can take the Piccadilly line to Gloucester Road station and walk across the street to the hotel. Gloucester Road is also on the Circle and District lines and between the three lines you can get to almost anywhere you want to go.There are a lot of nice places to eat, some good pubs and the always nice to have Starbucks and Pret a Manger. As you try to enter the Hotel you initially must deal with the gauntlet of their covered drop-off and taxi waiting area. What I mean by this is that there is a narrow walkway that you must navigate to get to the main entrance with cars parked on one of the two lanes and taxis parked on the other lane. I was dragging a bag with me and when you ran into a guest going the opposite direction someone had to give ground if it were available. The main lobby of the hotel was very nice and the registration staff were friendly and efficient. I have seen people complain in the reviews about using the elevator, the trick is to insert your room card into the slot before selecting your floor. I stayed on a club floor and must say that the hallway and room were dated. My hotel room had quite a few stains on the floor and overall came across as pretty worn out. The temperature controls were not functioning and the room was a balmy 26c or 79f. I called the front desk but eventually found the only way to get it to a normal temperature was to turn it completely off and open my room window. About those lights again, the closet light was completely burned out and the main room had about 1/3 of the lights not working. The bed was very comfortable and once I got the temperature down, I could have a good night’s rest which is what really mattered.The Bar on the main floor was very nice and a comfortable place to meet friends. The waitress staff were kind of surly though. They seemed a bit miffed when you tried to order drinks and for some reason were not keeping track on how many drinks they served. On two different occasions at the end of a brief stopover in the bar I went to pay and the waitress asked us how many drinks we had and what types. I was like gees, I was not counting I guess we have 4 or 5 between us and she snapped back. No! I think you had 7. My response was ok if that is what you thought why did you ask me in the first place as I was not counting how many drinks my group had. A similar situation happened with the same staff two nights later. I never did use my free drink coupon, I was afraid she would want to arm wrestle me for it and I might lose. For the money, it was an ok hotel. If I were paying above the $175 a night which is pretty great rate I would have been irritated. If you look at my other reviews I am fair with my reviews but this place had enough negatives where I do not plan on staying here on my next trip.
We stayed there for 7 nights. Stayed on the 6th floor in the Club room level. The room is very spacious (North American standard ) room size which is rare in Europe. We have bath robe, slippers... and everything u need. The hotel is literally 2 mns from the tube, which is very convenient. It is on a side street so quiet but turn the corner, then Gloucester is right there. Supermarket, pharmacists, resto all nearby ( try Wildwood near the hotel, excellent). The check in desk is professional and efficient. Concierge desk - David offered great service, so did Nick, I really appreciated the help they gave. The breakfast buffet is good, only thing missung is fruit, real fruit, they have fruit salad and pre cut oranges, it will be nice to get a real whole bananas, apples as fruits. Wifi is good speed, no problem at all. We r very happy of our stays, and will strongly recommend and will return.kensignton is a great area, convenient, secure, excellent location.
I forgot a tablet in the room. When I realized, around one hour after checking out, I came personally back to the hotel. They said they should check the room first, so I would be calling during the afternoon and the next day, but the said they were still cleaning the room and couldn't check it (?) Finally we agreed on leaving my telephone number so that they could contact me in case they would find it. Obviously no one has contacted me yet after three weeks.Otherwise, regarding the hotel: the room was good .It was too cold and the temperature regulator didn't work.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 610 Rooms
- 3 Restaurants
- Common Area Wireless Access (fee)
- Room Service
- Currency Exchange
- Concierge service
- Car rental service
- Parking On Site (fee)
- Complementary coffee
- Wheelchair access to common/public areas
- Laundry Service
- Business center
- Television (cable/satellite)
- Air conditioning
- Iron/ironing board
- WiFi (fee)
- Safe (in room)
Resort Location Map
Millennium GloucesterLondon,United Kingdom
- Hotel Contacts
- Extra Info
4 - 18 Harrington Gardens, London SW7 4LH England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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