Park Plaza Westminster Bridge
- What's Included
- All Inclusive Features
I chose this hotel for the location which is fantastic for site seeing! The reason for our stay was to celebrate mine and my wife to be's engagement! I sent 2 emails informing the hotel of our stay and my reply were positive stating they would do what they could to make this special for us! This was not the case! No complimentary champagne! Nothing! Instead the hotel are wanting more money from me to upgrade rooms to window views etc!Reception staff seem to be foreign and not clearly understanding what my reasons for staying were!Lighting in room is poor near the mirrors to get ready! Breakfast was lovely and plenty of options for food! Would I stay here again! Probably not!!!
Had an amazing one night stay at the hotel, bedroom lovely and really clean, food was perfect and lots of it, staff wonderful and very happy to help, we left out bags at the hotel both days even after check out which was extreamly helpful. thinking about going back again next year
Great night stay staff very friendlyBarman after our night out was great and very knowledgeable The room was very comfortable and defo coming back, Well done guysA bit hectic at breakfast but was very busy so this was over looked, in general a great experience and recommended
We stayed here for two nights in half term. It's ideally located for business or leisure. We had a studio room with a view of the London Eye which was great for our first girls trip. Just felt some of the detail was missing for the price we paid. Bed reading light didn't work, bathroom light constantly flickering. My daughter and I both bumped our head on the metal handle that's inside the shower door, strange place to have a handle. The room lighting is quite poor particularly in the lounge area, I would imagine that would be frustrating if you had small children or for work. Room very clean and all the toiletries you needed. Very helpful to have a fridge and sink area.The staff were really helpful and they sorted the light straight away. The room key didn't work twice which was a faff as we were on the 12th floor. Again, they were helpful and an engineer checked it the second time. Third time lucky the final pair of card keys worked until the last day when only one worked. The TV didn't work for over 24 hours which they blamed on the storm but it broke hours before the storm started. Disappointed that they said they had struggled to get hold of me to offer us another room. We had been in our room for at least three hours that day as well as using the spa, they could also have texted my mobile. Not major things I know but it just niggles as we had paid for an upgrade for the room we had.After highlighting this we were offered the use of the exec lounge which was ok but would have preferred a discount of some sort.Nice swimming pool, spacious lockers and nice showers but again the detail was missing. Spin dryer broken so you're stuck with a sopping costume and no conditioner in the showers.Check-in took a long time due to the huge queue. There were big queues in reception quite often and not enough staff to deal with a busy half term week.Final point would be breakfast. It's a big hotel so totally understated how many people they have to cater for. We like to eat at a table and a lot of the seating is on lounge style chairs at a low table. Just personal preference but I hate being hunched over to eat.Nice staff but not enough of them. Great location. Have stayed in more reasonable hotels and had a better experience. This was a real treat that I'd saved up for so just feel disappointed and for that reason wouldn't book again. I'm being picky I know but want to give a detailed review as I could have used the money we spent more wisely.
The hotel is very well located, but you should talk to FRANCESCA MAIORANA, the Sales Representative who knows how to inform and help guests. She should be promoted, The others are careless. Good restaurant with Portuguese attendant, very nice, Sara, fro the Business Center was very attentive and helped print our boarding passes.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in economy class
- Hotel accommodation
- Continental breakfast daily
- Round trip transfer between the airport and the hotel included with select Transat packages
(Please note: airport transfers are not included with Air Canada Vacations.)
- 545 studios and 422 superior rooms
- Coffee shop
- Fitness centre
- 24-hour Business Centre
- Free WiFi
- Executive Lounge
- Coffee/tea tray
- In-room safe
Resort Location Map
Park Plaza Westminster BridgeLondon,United Kingdom
- Hotel Contacts
- Extra Info
200 Westminster Bridge Road, London SE1 7UT England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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