Plaza on the River
- What's Included
We booked a suite with balcony (room 555) and the view of Big Ben and the river was amazing!! The rooms were clean, well appointed, spacious and quiet. Couldn't have been happier. We checked our bags in earlier so that we could get off to the theatre and arrived back later to collect bags and get into room with no fuss. Checking out, again, was smooth and leaving bags easy for collection after day sightseeing. Having stayed at Park Plaza Westminster I am relieved to find the PPRiverside is a great alternative.
Beautiful hotel with stunning views from our balcony suite. Very clean and modern. Friendly helpful staff. The location suited us perfectly and I would very much recommend a stay here. The upgrade to a balcony suite is well worth it .
HelloI have stayed in many hotels around the world and in London; I brought my family for a Christmas weekend; so nothing formal - theatre, Hyde Park ... that kind of thing. After checking I was very enthused by the room, one of the best I've stayed in (as far as layout and space was concerned). Our problems started at breakfast the following morning; the tables were for two or four people, nothing able, which I find quite ironic considering you have suites available (we were in one of them). The staff also had us down as five people; so clearly hadn't read there list. We were sat at a table where I had the corner; no cutlery despite the staff saying they would sort it and never did. I had to ask twice before someone came over to take our order and even then I had to find cutlery as nobody set my place. Not wanting it to spoil our weekend; I put it down to a bad service and we left for the day. When we returned we arrived to a doorman who spoke to our taxi driver but didn't offer to open my door, after finishing his conversation he then returned back into the hotel leaving us at the curb side. We then decided to try the restaurant, once seated we ordered drinks - 20 mins later they arrived and we were asked if we wanted to order food. We did, that arrived and we ordered more drinks ... a further 30 mins elapsed and still no drinks - the service was truely awful. Having had a busy day in the City; we retired to wake the following morning and face yet another disaster over breakfast; it was yet another repeat of the day before; but busier - hence slower and food levels lower. All in all the service was appalling and the staff we unprofessional. We will not be returning.
Really gorgeous place in an excellent location. We stayed in a two bedroom apartment and it was hugely spacious with everything we needed and everything was of a very high standard. Staff very attentive and just lovely. Breakfast also very nice - opt for continental
Nice hotel, great location, room cleaning could improve. Food was good and staff friendly and helpful. Workmen were in room above and made too much noise early in morning, starting to date a little and requires some refurbishment.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 65 Suites
- Conference Facilities
- Wi-Fi (public areas)
- Security safe (at reception)
- Laundry Service
- Room Service
- Beauty Salon
- Parking - onsite
- 1 double bed
- Sofa bed
- City or river view
- Air conditioning
- Separate sitting area
- Complimentary wireless Internet access
- Wired Internet access (surcharge)
- Laptop-compatible safe
- Plasma TV with cable channels, pay movies, DVD player, and video-game console
- CD player, Clock radio
- Kitchen with microwave, stove top, refrigerator, dishwasher, minibar, coffee/tea maker, espresso maker, complimentary bottled water, kitchen linens, cookware, dishware, and utensils
- Shower only, with handheld showerhead
- Makeup/shaving mirror, bathroom phone, designer toiletries, bathrobes, slippers, bathroom scale, and hair dryer
- Iron/ironing board
- Complimentary newspaper
- Soundproofed rooms
Resort Location Map
Plaza on the RiverLondon,United Kingdom
- Hotel Contacts
- Extra Info
18 Albert Embankment, London SE1 7TJ England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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