- What's Included
It is my second stay at the ritz and i am getting the feel of staying there when im in london again!!! It's home for me, very personalized service and especially concierge, doorman greeting and welcoming us watmly in and out of the hotel and rushing to give us a hand with our bags. Just a bit disappointed with the unprofessional Franchesca and Franchesco at the breakfast restaurant. They were giggling and sizing us up as soon as we entered and we asked to be seated to another table by the window. They automatically said that there is no table available but we insisted and they had to prepare a table in less than two minutes! We were too busy with our schedules to even have time to complain and speak to the supervisor or hotel manager. Anyway, i will still be back again as my overall experience was pleasant. The hotel is very clean and up to its standards!
Stayed for four nights in December for the holidays. The main reason I chose this hotel is to check off my bucket list to stay at a 5 star hotel - It was decked out for the holidays (see photos). A huge tree in the lobby, decorations throughout the foyer and tea room. Even the smallest room, which I stayed in, was much larger and comfortable than most London hotels. Very clean and the bathroom has all the amenities.A special perk is that a guest is allowed to use a smart phone for free and to take it with them to use like a personal phone. Example: finding the quickest route to a destination, look up websites, transport maps/schedules and make FREE calls to the United States and certain other countries.Every afternoon and early evening they had a six piece choir with pianist singing Christmas Carols in the foyer which adjoined the tea room.Service was exceptional. The mattress was well worn and I was surprised it hadn't been replaced. The very next day they did something - replace/exchange? - that made it much more comfortable. The only room complaint is that the furniture is very Louis painted repro 1960's style furniture. Furniture could be replaced but shouldn't need to close the hotel for four years like the Paris Ritz did.Every detail was attended to. Fresh fruit in the room. Personal Birthday cake upon arrival. Slippers/robes. Mini-bar functioned well to keep my medicine cool. The only complaint is that the taxis charge more 75 to Heathrow then what a normal ride 45 from Heathrow. If you want a luxury experience and close to all the shopping this is it! Metro is literally a few hundred yards down the street.
Everything is in the title.I have been there with a friend. When we arrived a lady asked us in a very posh way after look at us from toe to hair for our printed voucher erm .... why ... seriously? Yes we booked by a website but no, no voucher please and thanks.Then place us in the left side of the room we told us that we prefer the balcony/garden view she said it is for the client's hotel again the way she did say that was just too much.Then tadaaah a waiter extremely "affable" came and sort it out very professionaly and nicely everything in 30 sec.Then the dream start ,amuse-bouchr, champagne, goose liver paté, champagne, , 3 course menu , orange wine from Georgia and mignardise after the fantastic poire belle helene soufflé.I am putting 4 stars because did enjoy everything except the main course (veal with gravy too thick and no subtle taste but very tender meat) and the lady that sorry Madame never judge a book by his cover im not rihanna but still a very decent lady that can afford the ritz.I dont know if i will come back but cant lie the place is beautiful.
Not sure where to start. The doormen, the concierges, room service or afternoon tea. No flaws there The room decor and appointments were first class. One cant help but feel this is where most should get trained in customer service. Only 2 nights spent in this superb hotel. Cant wait for our next stay when back in London. Thanks again
Normally one might stay away from the likes of the Ritz as possibly being a bit too glitzy. However, what wonderful cocktail offerings they have. I am not normally a Bourbon drinker but they offer a much too good to refuse special of aged Bourbon Old Fashion type cocktail which will not only open up your pallet but give one a wonderful sipping drink to enjoy. Additionally our New York grandson loved the English tea offering....so it covers all of ones needs.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1 a la carte restaurant
- Tea at the Ritz served in the Palm Court
- Fitness Centre
- Beauty salon
- Meeting facilities
- Business centre
- The Ritz Salon
- WiFi in public areas
- 1 queen-size bed or 1 king-size bed
- 1 full bathroom
- Cable and satellite television
- In-room safe
- WiFi internet
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Ritz LondonLondon,United Kingdom
- Hotel Contacts
- Extra Info
150 Piccadilly, London W1J 9BR England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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