Sheraton Heathrow Hotel
- What's Included
I had stayed in this hotel in the past but I would highly recommend . The staffs very attentive and courteous and the room w the recent refurbishing just look marvelous and very comfortable . And the price is very good and affordable . Though a bit far from terminal but the hop on bus to the hotel make it just easily accessible . 👍👍👍
This hotel was fantastic from staff, room and dining. Highly recommended. Very clean with good size bathrooms and lovely toiletries. Pillows were a dream. Room service excellent.very helpful professional staff.
This is a very dated hotel. Airconditioning was not working/cooling, carpets frayed , bathroom worn etc. However the poor rating is due to abysmal service. Check in person was rude and used inappropriate language with us. Completely unacceptable. The only redeeming quality at the hotel was the concierge staff.
I have Sheraton Awards and thought I would try this hotel ....what a mistake...from the moment we arrived this was a disaster...1 person on the check in desk, concierge couldn't speak good English, no restaurant open, room miles away, hotel being refurbished, it simply couldn't get worseNever again
First, there are two Sheraton properties about 2 miles apart. The other is the Sheraton Skyline which seems to be better. I can say that only because our taxi took us to the wrong hotel first. At the skyline, they called a taxi to take us to the other one which turned out to be a ripoff - £24 and an extremely rude driver.The hotel is in a good location at the airport but several things make me drop the rating. The service is decent but slow. Reception takes too long to check in, but the staff are really pleasant and helpful. The bar and restaurant are staffed OK, but again the service is not up to excellent levels. Slow service, not coming out to check on us if we need extra drinks, snacks (only smoked almonds and we had to ask for them the first time and for refills), etc. The restaurant is acceptable with decent options. But again, the level of service was marginally good. It was pretty good up to the end, when the waiter seemed to be more interested in his buddy's conversation than us.The room was good with a decent bathroom - shower head was handheld and water pressure was good, particularly for England. The room was on the smallish side, but I thought the bathroom of a good size.Price was good for the area, in my opinion.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 426 rooms
- 1 restaurant, 'The Terrace' (International)
- 1 bar
- Fitness Centre
- Gift shop
- Meeting facilities
- Tour desk
- Business centre
- Internet station
- Car rental desk
- Room service
- Laundry services
- Wireless internet access
- 1 full bathroom
- Air conditioning
- Cable television
- Clock radio
- In-room safe
- Iron and ironing board
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sheraton Heathrow HotelLondon,United Kingdom
- Hotel Contacts
- Extra Info
Heathrow Airport Colnbrook By Pass, West Drayton UB7 0HJ England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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