Sheraton Park Lane
- What's Included
Really liked the improvements made with the refurbishment as during our previous stay we felt the bedroom room and bathroom were very 'tired' and very shabby. Only one gripe. The expensive cooked breakfast was cold and unappealing
Pros: Nice, relaxing 'Birdcage Lounge'Nicely laid out table - linen tablecloth and napkinSandwiches good but could be a little fresher. I asked for more but was only handed twoVery good selection of teas (27) as the hotel was opened in 1927Scones nice and freshMulled wine jam tastyHarpist from 1.30pmCons:Service a little slow - it took over 20 minutes to top up my last glass!Didn't pour champagne well - spilt on 2 occasionsThe waitress didn't know the sandwiches and cakes from the menu - had to read information from a piece of paperSandwiches could have been a little fresher
I was so excited to be given an SPG upgrade to a suite. That's where the good news ended. I had the worst night sleep ever. In fact, I'm writing this review at 5am because I was awoken by the noise. Room 151 overlooks the park and you hear the tube rumbling by every five minutes. The whole room shakes from the Tube until after midnight and then again starting at 5am. Terrible. Plus, there is a ton of automobile traffic that rumbles by all night long. Do not get this room/suite. Request a very high floor. If they can't accommodate you, do not stay here.
1 - The location of this hotel was perfect for our trip. It was right on the Piccadilly line (a straight 40 minute shot from the airport) and also walking distance to Hyde Park, Westminster, Big Ben, SOHO and even Harrods! 2 - The Tea Service is awesomely old school with great tea options, delicious pastries and sandwiches and a great experience for anyone visiting London or the UK for the first time.3 - The service was exceptional. Everyone from the doormen, bar and wait staff and even maintenance were awesome (We asked a couple of, what turned out to be pretty silly questions, and they were answered with a polite and professional response). Each and every staff member met us with a smile and a n offer to help in any way. Above all, the concierge staff was outstanding. Every request was met quickly and positively. If they didn't have an answer or solution, they found one immediately. The holiday decorations were great and our room was clean beyond reproach.I can't recommend this hotel enough.
My husband and I just returned from London and I could not wait to write a review. Have stayed here before and was equally "wowed". Renovations are beautiful. The club lounge on the first floor is quite nice - very accessible all day. Great breakfast for loyal SPG members. An added perk was the android phone on. nightstand. It was available free of charge and there to use every day for GPS purposes etc. Staff were very accommodating and other than shower being a bit complicated to figure out, it was a very pleasant stay. And elevators a bit small but I think that is normal in London.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 307 Rooms
- Gift Shop
- Room Service
- Barber/Hair Stylist
- Currency Exchange
- Concierge service
- Car rental service
- Paid Parking
- Laundry Service
- Common Area Wireless Access (fee)
- Business center
- Television (cable/satellite)
- Iron/ironing board
- Wireless internet (fee)
Resort Location Map
Sheraton Park LaneLondon,United Kingdom
- Hotel Contacts
- Extra Info
Piccadilly, London W1J 7BX England
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