Sheraton Park Lane
- What's Included
Fabulous warm welcome by the staff, the surround was beautiful and setting was lovely to have our afternoon tea. Nothing was too much trouble for the staff and was surprised when they even brought out some extra sandwiches for us. A great experience and certainly very relaxing afternoon.
My partner and I recently returned to the Park Lane for a week's stay. As I stated in my previous review, every aspect of the hotel has been improved by the renovation. On this occasion, it was the sheer excellence of the staff that made our week such an exceptional experience. From the warm and caring check-in by David to the excellent assistance of Richard as head Concierge to the superb and helpful staff of the Club Lounge, we felt exceptionally well cared for. It is worth noting that the hotel's facilities are at long last worthy of its excellent staff. The Club Lounge, Palm Court, and hotel gym are all superb. We were upgraded to a beautiful suite with a view of Green Park. The rooms now have very comfortable beds, excellent HVAC, great lighting, and comfortable furniture. The Park Lane will continue to be our hotel of choice in London for many reasons, but the exceptional staff will remain at the top of the list.
We just can’t say enough wonderful things about this hotel!! We were welcomed by the staff as soon as we stepped from our taxi. The front desk staff were wonderful, especially David. Our room wasn’t ready yet so we had lunch at the Palm Court. The food was delicious! Because we were recognized as SPG members, we were upgraded and had a lovely room overlooking Green Park. We were also allowed in the Club Lounge where all the staff were very welcoming. Especially Alessandra and Greg and so many more but I can’t remember their names. The breakfast selections were excellent! We had afternoon tea in the Palm Court and that was amazing! Paulo the manager came and explained everything about the tea and the different selections. And then there was the concierge- we dealt mostly with Richard and he was outstanding! Helping us book various things, helping us with the buses and the tube. He was wonderful! We had some interactions with other gentlemen at the desk such as Stuart and they were great too. Great location, right across the street from Green Park, a short walk to Buckingham Palace, not far from the bus stop, short walk to Green Park tube Station and a black taxi always seemed to be close by! There was always someone in the hotel to assist you no matter what time of day it was. This was a very special trip for us and the Sheraton Grand London Park Lane Hotel made it even better!! Thank you!!!
Nice venu organized by my company.staff wearing white gloves but this is just a nice picture.They weren't proffesionals in this industry at all.not much i can add. Bread was cold and hard. Starter plate looked nice but way too big for table. Everything was just look like but unfortunately not even close for what we call silver service....
Fantastic service, amazing food, excellent service and beautiful surroundings.Best afternoon tea we've ever had, worth the trip to London for.We chose the menu with unlimited bubbles !! They topped us up regularly , no skimping. There was also a choice of sandwiches or a light meal, we had omelette which made a nice change as you do get quite full with sandwiches and all the pastries.An amazing selection of teas, I think 27, The staff were very proud of the history of the place and the service was second to none.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 307 Rooms
- Gift Shop
- Room Service
- Barber/Hair Stylist
- Currency Exchange
- Concierge service
- Car rental service
- Paid Parking
- Laundry Service
- Common Area Wireless Access (fee)
- Business center
- Television (cable/satellite)
- Iron/ironing board
- Wireless internet (fee)
Resort Location Map
Sheraton Park LaneLondon,United Kingdom
- Hotel Contacts
- Extra Info
Piccadilly, London W1J 7BX England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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