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Sofitel London St. James

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  • Overview
  • Reviews
  • What's Included
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Overview
Sofitel St James  has an ideal location in central London on the corner of Waterloo Place and Pall Mall, between Buckingham Palace and Trafalgar Square, and within minutes of Piccadilly Circus, the Theatre district and West End. This elegant hotel features an award winning French brasserie, a refined and comfortable bar and a beautiful lounge/tea room.
 
Location: Trafalgar Square, Piccadilly Circus, Buckingham Palace
Subway: Piccadilly Circus

tripadvisor Traveler Reviews
  • TL_travelbug : Mississauga, Canada
Wonderful hotel, centrally located in London

I recently stayed at the Sofitel St James in London. It's an excellent, luxury hotel right in the heart of all the action in London. It's walking distance to Trafalgar Square, Piccadilly Circus, the theatre district, museums and more. Check-in and check-out was fast and efficient with friendly customer service. It was also nice to be greeted every time I entered or left the hotel by the doorman, and most staff also speak French (it is a Sofitel). My hotel room was beautiful, very clean and quiet. I definitely recommend this hotel and will be staying here again.

  • jenlikesbeaches : Calgary
Excellent layover stay

We were traveling back to Canada after 2 weeks in Spain and decided to turn a layover into a five day mini-trip of its own. The Sofitel ticked all the boxes. Close to all major attractions, we walked everywhere... The Eye, National Gallery, Prince of Wakes Theatre, Buckingham Palace, Tate Modern, St Paul's... The list goes on. I would hate to waste time in a cab or dreaded hop-on hop-off so being centrally located was key. Check-in was quick and our room was ready early. Concierge was so helpful. The Rose lounge served incredible gin & tonics. Our dinner at Le Balcon was great. Our room was renovated and we really appreciated the gorgeous Hermes toiletries. We have recommended the Sofitel to everyone we know heading to London. Looking forward to another stay one day!

  • Zilonis :
Great location, nice hotel, Accor reneged on best price guarantee promise

We have stayed for three nights. This was a quiet period so rates were fairly low. We have initially been given a room which was noisy, there was a humming noise from ventilation coming from outside. We were then shown another room which had a restricted view to the St James park. The room was nice but there was a strange smell in the room which appeared after cleaning of the room. You could open the window to get rid of the smell. On last night they did cleaning without detergents and there was no smell in the room. There was a bit of nuisance with the best price guarantee. I have booked the hotel on the Accor site, subsequently I saw another offer 5pct cheaper on Booking.com, had multiple email exchange with Accor who refused to match the offer as there were slight difference in the terms of the rat, e.g. late checkout. I could not care less for late checkout as I had an early morning flight on the day of my departure but it was used as a reason to refuse best price guarantee. I feel shortchanged and next time I would search Internet before booking on Accor site. The breakfast is fairly cheep for London (25 pounds per person plus service charge) and is not the best quality. We had cocktails in the bar which we did not like. Having said all this, the location is great, the rooms are fairly nice. So if there is a good rate I will stay again. The concierge is very helpful.

  • Antonio Y :
Afternoon tea

Went to afternoon tea with family and friends. Insufficient seating so was sat on tables and chairs due to the size of the party. Sandwiches limited although the waitress did provide more sandwiches on requests. Some confusion on sharing the sandwiches and cakes. Cakes good standard. Would I go again - not sure. Prefer the Grosvenor at Park Lane.

  • Ashlie D :
Outstanding customer service

I was planning a trip for me and my son to London. I picked this place due to its location. All the sites we wanted to see where in walking distance and if it wasn't close the underground was conveniently located. As far as our stay, it was the most pleasant and top-notch service that I have received. Their customer service was above and beyond anything I've experienced. From the friendly staff at the front desk to the little treats they gave us in the morning and the turndown service you received at night with the complimentary chamomile tea. Also during our stay they found out that my birthday had previously happened before our trip. On the second night I walked into our room to find a beautiful desert and a handwritten card from them wishing me a happy belated birthday. It's touches like that, that truly set them apart from other hotels.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 186 rooms
  • 1 restaurant (French cuisine)
  • 1 bar
  • Fitness Centre
  • Meeting facilities
  • Business centre
  • Internet station
  • Massages available
  • Parking
  • Spa
  • Room service
  • Laundry services
  • Currency Exchange Desk
Superior Room includes:
  • 1 queen bed
  • 1 full bathroom
  • Telephone with voice mail
  • Air conditioning
  • Cable and satellite television
  • Hairdryer
  • Clock radio
  • Mini-bar
  • CD player
  • In-room safe
  • WiFi internet access
Deluxe Room includes same as above, but:
  • Slightly larger than the Superior Room
  • 1 king bed or 2 twin beds
Kids Stay Free - Applies to children 0-11 yrs when sharing with 2 full paying adults and using existing bedding. Special is available year-round. Maximum room occupancy restrictions apply.
Bonus - Breakfast included daily.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Sofitel London St. James
    London,United Kingdom

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sofitel London St James
6 Waterloo Place, London SW1Y 4AN England

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.