- What's Included
I have stayed in this hotel from Oct 16-19 and would think that the price and location is what stands out from the other hotels in the same area. We checked-in at about 12pm and was given a room immediately. The receptionist was very polite and helpful, couldn't remember her name but remember her by her last name - Banana (very unique last name indeed!) Our standard room had a huge bathroom, basic amenities such as shower gel and shampoo was provided. Room size was ok and was able to fit and open up our 2 large luggages. The location was perfect as it was oxford street was just located right opposite, primark was just opposite as well. Pret a manger just right outside of the hotel serves a gd variety of sandwiches and coffee. There is also a McDonalds opp of the hotel as well. The marble arch underground is right just right at the corner of the hotel as well. For the price we paid for the hotel, I must say that it was a good deal given the perfect location and decent clean room. Only thing that fail us was the morning call which did not happened.
Right on the Marble Arch, I would come again every time I visit London. This is the best middle spot of every good attraction. It is right next to the Marble Arch station of the underground and on Oxford st. You do your shopping, go back to your room to put store the bags and go shopping again.
You would think that a hotel going through such a major refurbishment program would advise you that there could be disruption I would strongly recommend that you stay away from this hotel until they finish the refurbishment unless you like staying on a building site Reception has been screened off with plastic and the bar and restaurant on the ground floor have been closed, with no signage advising where the bar has moved to, even if they have one anymoreIf you like laying in bed on a weekend having a lay in and then at 8:30am you get the sound of the builders drilling, oh what a joy. So when they re-open as a Hard Rock hotel the experience may be better then
Breakfast is OK. Rooms are average. What I found unacceptable is that for the price they are charging they do not have Sky TV or cable TV channels at all. The result is that we couldn’t watch any Champions League football game at all during Champion League nights!Next time I will definitely look for an alternative.
So i stayed for 4 nights and every day something was missing from bathroom. AC didnt work for 2 nights. Service was terrible. Only good thing was location. Not a place to spend more than 1 night. Room amenities were miserable
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1019 rooms
- 2 restaurants
- 3 bars, including Lounge with live entertainment
- Fitness Centre
- Meeting facilities
- Business centre
- Internet access (fee)
- Room service
- Laundry services
- 1 double bed or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker
- In-room safe
- Internet access (fee)
- Trouser press
- Max occupancy of 2
Resort Location Map
The CumberlandLondon,United Kingdom
- Hotel Contacts
- Extra Info
Great Cumberland Place, London W1H 7DL England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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