- What's Included
Had a lovely couple of days here. Efficient reception staff, nice to be able to drop bags off before check in. Lovely room, with views down Park Lane and over Marble Arch. Comfortable bed and good pillows, everywhere nice and clean. Nespresso machine which was nice. The buffet breakfast was good as ever. Plenty of choice and constant replenishments. The only downside is the tea which to me is undrinkable. Executive lounge access is a real bonus with good afternoon tea and evening drinks. Handy for tubes and buses.
Well, it did not really meet my expectations.The location is wonderful, right off Oxford street and one stone’s throw away from the subway (or Underground, as it is named here!).The staff was wonderful, always very nice and helpful.Breakfast was very good; a great selection of juices, cereals, continental and English breakfast in selected corners which makes it very easy for customer to get exactly what they want without having to aimlessly wonder in the breakfast room.Other than that, the room we had (Executive) was nice and spacious but some details are somewhat neglected in a very British way (by which I means ... in a good way … as I love how practical they are but it would be nice for a while to have it all set up nicely).The space behind the sink was not very clean and also the sheets were probably washed till the last germs died out but they still carried a couple of stains which the high temperatures and the detergents could not conquer. Also the rim of the desk was falling apart in some points and there was that annoying stain under the ice bucket … so typical when you do not use coasters. Executive club was nice and spacious but I have seen better buffets in other hotel chains providing the same amenities for their executive customers.Overall a good experience but it fell just a little short of expectations.
They almost clean the stuff, the weather was nice but still the room was little dusty.The kettle wasn't clean to prepare tea or coffee.Forgot to luck the safe for couple of times but nothing was missing even the money was still there.Was giving a chocolate for xmas (shaped as Santa :D)For new year the room service was done 6 hours late as they were short of stuff, this is why i asked them to keep going to the other rooms as mine was fine :)
Great centered location, big clean hotel, air-conditioning was a big plus. Room was a bit small but had all nessecery things. kind and attentive staff, always ready to help. We Didn't take breakfast in our deal so can not comment on food.
We totally enjoyed our stay at the Cumberland. The location couldn't be better - right next to Hyde Park, around the corner to shopping on Oxford Street, and easy access to city transportation. The rooms are really nice and the staff is excellent! They were efficient, friendly, and helped with everything from London recommendations to taxi acquisition.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1019 rooms
- 2 restaurants
- 3 bars, including Lounge with live entertainment
- Fitness Centre
- Meeting facilities
- Business centre
- Internet access (fee)
- Room service
- Laundry services
- 1 double bed or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker
- In-room safe
- Internet access (fee)
- Trouser press
- Max occupancy of 2
Resort Location Map
The CumberlandLondon,United Kingdom
- Hotel Contacts
- Extra Info
Great Cumberland Place, London W1H 7DL England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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