- What's Included
- All Inclusive Features
Stayed for 2 nights and really enjoyed our stay. Very friendly and attentive staff, most notably Alex who checked us in and Ausra who made sure my family were being looked after. Grand reception area, lovely comfortable rooms, great location and looking forward to coming back. Thank you Grosvenor Hotel.
We chose this hotel for location as we were seeing Wicked at the Apollo. The location of the hotel means you step off your train and one of the entrances to the hotel is inside Victoria station, perfect. As soon as you walk into the hotel it looks very "grand" and smells amazing. Our receptionist who checked us in Ausra was welcoming and very friendly. We were allowed to check in 3 hours early as there were rooms available. The room although not the biggest is very clean and adequate and we had a very enjoyable stay! The theatre is literally on your doorstep. Ausra checked us out and again her enthusiasm and excellent customer service skills is so great to see. She definately made our time here complete. We will definately be returning, we've stayed in London so many times and this hotel by far ticks all the boxes.
I stayed here recently for one night. Everything about the hotel was great, the room, the staff, the breakfast, the Chinese restaurant, the wifi, etc. I would recommend this hotel, and l'm really picky!
Stayed here on a Theatre overnight deal booked via Travelzoo. Great location next to Victoria Station, and around the corner from the Apollo Theatre for Wicked. Very impressive reception area, quick check in with friendly and attentive staff. Our room wasn't ready on arrival but they kindly looked after our luggage whilst we went off to see the sights. Our room was in the wing area of the hotel on the top floor, a standard double very compact but perfectly formed. We had pre-dinner cocktails which were lovely but pricey, especially when 12.5% service charge is added to the bill. Breakfast was buffet style.
When we arrived from a business trip in Paris (where we were shocked at the small rooms & large price) we were relieved we had booked a hotel of quality for two nights. However on arrival the lovely reception staff offered us an upgrade for £20 per night as the standard double was 'a little small for the two of us' so we upgrade. Goodness help the standard double as the upgrade was tiny! It also smelt of smoke which was worse when we put on the aircon. We also couldn't open the window as it looked directly into the Victoria Train Station. Noise and smell beyond belief. We left a night early having had a bad experience in Paris only to have this added to but our own country and this hotel. Disappointed and tired after a night of smelly-no-sleep.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- Hotel accommodation
- Round trip transfer between the airport and the hotel included with select packages
- Buffet breakfast daily
- 357 rooms
- Internet (fee)
- Parking (fee)
- Air conditioning
- Internet access
- iPod docking stereo
- Coffee/tea tray
- Bathroom with hair dryer
- Iron & ironing board
- In-room safe
Resort Location Map
The GrosvenorLondon,United Kingdom
- Hotel Contacts
- Extra Info
101 Buckingham Palace Road, London SW1W 0SJ England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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