- What's Included
- All Inclusive Features
We were going to the Queens garden party and I booked this hotel because of its location near Buckingham Palace. The hotel allowed us to check in early because we needed to change and get ready for our special day. They made us feel special and even helped with advice on directions and things to be aware of when going to the palace. The hotel was very elegant and tastefully presented! I even got the room rate at a reasonable price for this above average 4* hotel!
I have stayed at the Grosvenor three times since February 2017. Each time with a different family member. We have all loved the location as it has a private entrance to Victoria Station. The hotel is lovely, the staff is wonderful, and the breakfast is excellent. I have stayed in a smaller double twin, a queen suite and a large queen/king bedroom on the first floor. All were very very nice. The Cantonese restaurant is a must for dinner!!! Every staff member for each visit has gone above and beyond to assist us. We are so grateful we have found a place to stay in London that makes us feel at home. Cheers!!
Booking team amazing, booked my sons 21st get away at the Grosvenor Hotel. Ensured he had the works booked from champagne to the executive lounge. Upon his arrival was told no access to the executive lounge, no champagne in the room, poor quality room. I had to call the Grosvenor Hotel, only to find no one would answer the call, after 3 attempts I called the booking team to get things sorted. My son received no apology was told champagne is on its way to the room and he now has access to the executive lounge! Not what I expected from the Grosvenor Hotel being I have been staying their for over 5 years. Will no longer be using this hotel, poor communication then no apology. Not a memorable 21st for my Son, another long term customer lost.
At check-in there was an error in our 3rd party reservation and a twin bed room wasn't available for my sister and I. They rectified this by giving us separate single rooms for the first night and a beautiful suite to share for the second night; they also included their smorgasbord breakfast for both mornings. Lovely building convenient to Victoria Station - there's a back door that opens right into the station for departure on the train.
1 night stay - Room comfortable, if a bit small, check-in slow, as was collection of our left luggage after check-out later that day. Bathroom petite & shaving mirror not usable as it constantly tilted to face the floor. Did not eat there so no feedback possible on that subject
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- Hotel accommodation
- Round trip transfer between the airport and the hotel included with select packages
- Buffet breakfast daily
- 357 rooms
- Internet (fee)
- Parking (fee)
- Air conditioning
- Internet access
- iPod docking stereo
- Coffee/tea tray
- Bathroom with hair dryer
- Iron & ironing board
- In-room safe
Resort Location Map
The GrosvenorLondon,United Kingdom
- Hotel Contacts
- Extra Info
101 Buckingham Palace Road, London SW1W 0SJ England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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