Thistle Kensington Gardens
- What's Included
- All Inclusive Features
The breakfast was probably my favorite item within this hotel, the location is off Hyde Park which is on a far side of the city, however there is a bus stop and 2 tube stations within a short walk.We had multiple issues with this hotel, initially we had a double room, however the room is very small, perhaps normal for London but once you walk in the bed takes up the majority of the room leaving little space. An executive room was the size of a standard room in other larger hotels such as the Hilton Edinburgh.Our first room had a failure where the bath would not drain as the plug was stuck down, after 2 hours and 4 phone calls and multiple visits to reception they eventually turned up and pulled the plug out (without fixing it) and just left it aside.Days later the cooling/heating system started playing up, after multiple phone calls and 2-3 failures the system eventually stopped working completely and we were provided another room.The new room had issues with the sink not draining, ie. you could fill it and it would take >1 minute to drain again which was a slight annoyance. After calling maintenance, 3 days later it was not fixed. There was an additional room issue and housekeeping forgot to service the room once (the do not disturb sign was never used) however at this point I reported the remaining issue on checkout.
Great service accommodated by an early check in and setting up a camping cot for our infant. We had a great view over Hyde Park. Downstairs below the hotel is a garage and shop where you can buy all the food basics and quick meals including baby meals and basics. Its a manageable walk to shopping district of Oxford street and there are 3 well located tube stations close to the hotel for easy transport and Paddington station is nearby. Free WiFi in the hotel helped with the baby monitor allowing us to go for a nightcap in the bar. Restaurant is a little pricey particularly with the Rand exchange. The lifts are small, but we managed to fit a stroller in it. Overall, will definitely look to stay here again and benefit from the Agoda reward points.
Perfect location just close to the Queensway underground and bus 94 + 146 which takes you quickly to the city centre. My room was quiet and all okay for a short stay. Breakfast served in the restaurant with a view of a lovely park. Friendly staff. Perfect place for a short stay.
Great location and facade. Disappointing, but maybe just the room where I landed. There was a room switch, which was necessary, and for which I was grateful, but still the price was not merited, time was wasted, and I would not go back...
Well located hotel just a few steps from the underground. Good location for exploring London.Efficient check-in.Hotel clean throughout.Bedroom a bit on the small size, but this is London. I did however think initially that the bathroom door was a cupboard door as it was so narrow.Thought the tray charge for the room service was a little steep at £ 5.00, but then these things always seem expensive when travelling alone.Good breakfast, apart from someone taking my toast from the toaster.Happy to stay again however prefer the Bloomsbury area due to work location.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- Hotel accommodation
- Daily buffet breakfast
- Round trip transfer between the airport and the hotel included with select packages
- 175 tastefully decorated rooms
- Lounge and bar
- Parking (fee)
- Internet (fee)
- Bathroom with hairdryer
- WiFi (fee)
- In-room safe
Resort Location Map
Thistle Kensington GardensLondon,United Kingdom
- Hotel Contacts
- Extra Info
104 Bayswater Road, London W2 3HL England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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