Thistle Kensington Gardens
- What's Included
- All Inclusive Features
The first room was filthy, head of house keeping came to us and thought it was funny! We got moved and second room was equally as filthy. Toothpaste on bathroom mirror carpet so bad we didn't dare take our shoes off, the bed cushions looked like they had sticky sweets on them and to top it off pubic hairs and crumbs on the bed. The mattress was so old the springs were collapsed causing us painful backs the next morning. The manager did his best and changed our mattress. We were grateful for this. However we would not stay here ever again. The staff here are very helpful and try their hardest but it's clear they are using the location as the experience.
Booked a junior suite which was spacious and had great views overlooking Kensington Gardens and beyond. I couldn't rate it higher than 3 because of the shabby old fashioned stained and scratched furniture in the room and the badly stained chairs in the breakfast room. Not what you'd expect from what Booking.com classes as a luxury 4 star hotel.Well located - yes. Luxury - definitely not.
Near to Hyde Park and walking distance from venue there. Near to tube stations. Staff very nice and friendly. Chose this hotel for the parking as we had to go by car. A bit pricey for parking but it is London after all. Room small but very clean. No fridge and air conditioning was not working although someone had left a fan in the room but it was very stuffy. Glad we were only staying one night. As my husband is disabled I had spoken to the hotel prior to arriving and was told we could have an accessible room or a room with a walk in shower. We got a bath but managed as it was only one night. Breakfast was really nice and the restaurant was very relaxing. Would use again if we needed a hotel with parking.
Excellent spot to stay in London. Hyde park just across the road and Oxford street just a fifteen minute walk if you saunter.I had the most wonderful stay from check in to enjoying a glass of wine and a very tasty supper. The staff were outstanding throughout. Excellent!
Its been a long time between drinks - I stayed at this hotel the day that a certain US Bank collapsed starting the GFC - so nearly ten years.The Thistle remains a great base in terms of location for anyone arriving by train at Paddington Station from Heathrow and looking for a central location from which to explore London's tourist sights. An Underground Station is just a block away down Bayswater Road.With Hyde Park at the front door, Kensington and Buckingham Pallaces etc just a short stroll away its a great place to start.The Thistle is still in remarkably good condition. I think we recieved decent value for money for what it is. The rooms are not overly large but adequate. Dinning facilities are clean and tidy and the service was good.We stayed on what I believe was a non-smoking floor and yet there remains a reasonable odour of stale smoke but maybe this is just a unique UK air-freshner - I don't know. If so, I'd go for the meadow blossom or Alpine Pasture mix next time guys.Recommended. I will definitely stay again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in Economy class
- Hotel accommodation
- Daily buffet breakfast
- Round trip transfer between the airport and the hotel included with select packages
- 175 tastefully decorated rooms
- Lounge and bar
- Parking (fee)
- Internet (fee)
- Bathroom with hairdryer
- WiFi (fee)
- In-room safe
Resort Location Map
Thistle Kensington GardensLondon,United Kingdom
- Hotel Contacts
- Extra Info
104 Bayswater Road, London W2 3HL England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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