Thistle Marble Arch
- What's Included
Our OpinionThis hotel was converted from an apartment block so the rooms are very large and bright with nice decor. Family rooms also available accommodating up to 4 people.
Location:Oxford Street, Hyde Park, Bond Street
Used to stay in this hotel since it was Mont royal then Thistle then Amba , the same spirit but poor entrance decorations when recently changed to Amba , as for the rooms they are better decorated , bathrooms are clean . The staff was extremely helpful , Claudia served us as usual with the same smile and welcoming. The checkin was smooth and the room was the one we asked for.
We booked a family room for 3 adults travelling together at almost 350 euros per night. I called the hotel to make sure that we were going to find three proper beds and they said that of course. But when we got here we find that the only options are either a sofa bed for one of the adults or a filthy rolling bed only valid for a small child. When I complained their only answer is take it or leave it.I had already been here twice and it used to be a nice hotel when it belinged to the Thistle Company, but now it’s far more expensive and worse. Terrible option if you are travelling with the family.
We arrived at the hotel after a long flight, this was our first stay in the hotel with the new chain management ( Amba hotels ) to our surprise we met the good staff that we know from before ,Claudia at the front office, she made our check in a pleasant one and offered us a very nice family room . The hotel is very clean , well maintained and customer friendly.
We had a very pleasant stay at the Amba Marble Arch. We were very delighted when we entered the room, it was very spacious!. The staff of the hotel was very polite and friendly, with special thanks to Aron for his kind refreshement. Excellent breakfast with a lot of choices. And what a view we had from our room! Oxford Street with all those beautiful Christmas lightnings!
I have had good experience with the front - house team and the house keeping . They are very supportive , go the extra mile to get things done . One thing that I do not like about Amba is that the restaurant is always overwhelmed by lots of people during breakfast and if you leave your table to grab something , you will find someone sitting on your chair . It is quite bizarre . Even then , the waiters put their effort to make every body happy except the fact that one Sunday morning , that is , the 19th of November , the man who was making Omlet refused to do so for some of the guests , saying it is already 11 AM . We had to speak to the Head waiter and he then talked to the Chef to make it for us . It was outrageous and embarrassing for the hotel . Other than that , I highly recommend the hotel for visitors .
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 692 rooms
- Concierge services
- Fitness equipment
- Room service (24 hours)
- Conference room
- Gift shop/newsstand
- Internet access - wireless (fee)
- Internet access - wireless (fee)
- Cable/satellite TV
- Air conditioning
- Coffee/tea maker
- Private bathroom
- Hair dryer
- Iron/ironing board
- In-room safe
Resort Location Map
Thistle Marble ArchLondon,United Kingdom
- Hotel Contacts
- Extra Info
Bryanston Street, London W1H 7EH England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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