- What's Included
The pros: Lovely views, clean, bright, we had a corner room on the 3rd floor and was gorgeous. Bed amazing! Huge in fact. Complimentary coffee and tea were of good quality and had real milk in fridge rather than little pots which was a bonus. Bathroom immaculate and very well laid out. Air con was good. So could not fault the room. Bar staff very friendly and a great place to sit for a coffee or cocktail. The barman kindly made us a lovely bespoke one. Reception staff also very friendly. Spa staff were great too. No hotel parking but 50% discount on NCP which was a nice surprise.Things that slightly disappointed us: Pool was a lot smaller than we thought. Did not like the cave like effect of the whole spa. Our room was noisy at night...disturbed by the night club close by. Also rather too many stag night and hen night celebrations so rather rowdy in general area.
I had to stay in Brighton for a month for work and with my company we decided to stay in this hotel. The hotel is in a good position if you are willing to visit the city, the facilities are quite good and the SPA downstairs is pretty nice. The problems come at night! As I said I had to stay there for work so I had to wake up early in the morning but as soon as the hotel is near clubs and pubs during the night it was almost impossible to sleep! Infact the windows of the room aren't provided with double windows and basically you are able to hear everything from the street (music from clubs, people screeming...). Another thing is that the windows are without full curtains so is impossible to have complete darkness inside the room. When I went to complain for these problems the reception suggested me to wear earplugs!!! But it seems like also the reception is working to make you stay awake, infact one night at 23:30 they called me in my room while I was trying to sleep just to ask me if I was smooking in my room! First of all I don't smoke and secondly you don't call somebody at night asking for such a thing, you have alllll day looong to do that!!!!Another time I went to complain at reception because there was a guy playing the guitar at 1:00 am just outside the hotel (it was Monday night). The receptionist told me he couldn't do anything about it, just call the police so I told him to do it and he answered he would have. He also asked me for my room number and I was pleased because I thought that the hotel would make up with me in the morning with some present or something like that (as it is done in all the other hotels i have been in my life and i travel a lot). Well.....the guy continued to play till 2:30 am and in the morning I didn't receive not even an apology.So this is my experience at Harbour hotel. If you want to have a good sleep don't go there. Yes the SPA is good but I suggest to sleep somewhere else and if you want to try the SPA go there and pay just for it!
My husband and I stayed here to celebrate our first wedding anniversary and we had an excellent stay. We stayed in the corner deluxe suite with a roll top bath, lovely bathroom and a really big bed! In the room there are 2 decanters, one with gin and the other with sherry. Both are complimentary which is a really nice touch.We visited the spa and this is a real highlight of the hotel. You go down in to the basement and even though it is dark it is quite spacious. There is a pool, a hydrotherapy pool and then down some more stairs there is a sauna, steam room and 2 little couple hot tubs. The spa is in really good condition and iced lemon water is on tap.We went down to the bar in the evening and had 2 cocktails both which were really nice. Staff were very attentive and there was a nice vibe down there.Breakfast was also very good. You can order cooked food and there is a cold buffet which you can help yourself too. All in all, a great stay and I'd love to go back.
Very convenient location. Recommended parking not too far away and a good 24hr deal.We had a room for 3, very comfy beds, but the room was a bit small & shower only - no bath.The spa was very nice, with small cool pool, hydrotherapy 'pool' but not big enough to swim in - lovely basement with hot tubs and sauna and steam room + relaxing area - very restful.Good breakfast, nice choice of dishes.Very pleasant staff at reception, spa and breakfast.Overall a good stay.
Having stayed at Salcombe Harbour hotel and being a fan of Mr & Mrs Hotels we had high hopes, that sadly didn't last long. On the plus side, a lovely hotel with huge potential especially given the great location. A mix of service but on the whole very good. On arrival, we found out that the spa was closed all day but we were not informed prior to arrival - neither was anyone else based on the unhappy customers checking in. We were told that all 3rd party companies had been informed and it was their responsibility to tell us, which never happened. A shame as this was why we chose this hotel. We booked a deluxe sea view room which was nice and spacious, but smelled of damp and sadly no bath. The room had two chairs looking out across the sea but given how high up the window was, once we sat down the sea was no longer in view. This would have been liveable if the aircon had worked, but after two hours of trial and error - didn't. Reception came up and told us it was broke and offered us a downgrade as no other similar rooms available. When they came to show us the room we were also offered an 'upgrade corner suite on the 5th floor'. This was far from an upgrade and had we booked it and paid extra I'd have been livid - small, strange layout - not a suite! We chose the downgrade and the room was better than what we had booked and paid for. This had large floor to ceiling windows with a beautiful view. We were offered 20% off and a free drink - couldn't say fairer and we were thankful. Sadly from there is was just one thing after another. The internet didn't go above 1mbs (not joking!!) during the 2 day stay, the bed/pillows were uncomfortable, the vegetarian menu - for Brighton (some of the best vegetarian restaurants in the country) was poor - with my soufflé being more like a frittata and some (literally) baked vegetables for a main. My wife ordered steak which wasn't cooked so we had to send it back. There was limited service at breakfast, meaning service was slow, the continental breakfast wasn't replenished, bread was stale, no butter and the orange juice not refilled. When we asked, we had to wait ages for butter for our toast (we gave up). There was no milk in the room. We were asked to go down to the spa in our robes and slippers as they have a high volume of day spa guests who need the lockers. Having only had one robe in the room we asked for another. We asked again 5 hours later. We never got it so had to ask housekeeping. Spa was nice but nowhere to just sit and chill out. Pool is very cold too - could do with heating. Nice small gym/fitness room with CV, dumbbells and weights machines. Some of this may sound pedantic but if you're going to advertise yourselves on your website as "Selected by the Sunday Times Travel as the number 1 seaside hotel in the ultimate 100 best British hotels" you have a lot to live up to in my opinion and my expectations are immediately high! It makes me wonder what else was in the category. My wife and I desperately needed a relaxing break and instead found ourselves asking for things constantly, which frankly gets embarrassing and tiring! Finishing touches completely missing and massively needing some work. A real shame!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 117 Rooms
- 24-hour reception
- Conference rooms
- Common Area Wireless Access (fee)
- Car rental service
- Room Service
- Complementary coffee
- Currency Exchange
- Laundry Service
- Concierge service
- Business center
- Iron/ironing board
- Wireless internet (fee)
Resort Location Map
Umi HotelLondon,United Kingdom
- Hotel Contacts
- Extra Info
64 Kings Road, Brighton BN1 1NA England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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