- What's Included
This hotel had a pokey little reception and the staff were not particularly friendly or polite. When we stayed there which was before the actual review date it was called UMI Hotel. It was in a good location to the beach and shops. Parking was a nightmare and very costly in an overnight PCN. The eating area was small and on top of the road not providing much privacy.
The visit did not start well- the front door was so stiff it two of us were needed to open it. Met by three staff behind reception, but they all had to disappear to find someone to check us in. We asked for two keys, three times, but never succeeded in getting this. Ordered morning paper, wrong one was delivered, breakfast order was wrong, then waiter argued about what we had ordered. Need staff who can understand English.Room was beatifully styled, with lovely view and great bed. But - very noisy as window frame did not fit; TV would not tune to BBC1; door did not lock, a maintenance man just walked in at one point. Great bathroom, but needed a shaving mirror and it would be useful to be able to reach the toilet paper whilst sitting on the toilet! Do hotel designers actually ever stay in the rooms they design? Poor value.
I've been to Brighton a lot but never stayed in such luxury. The minute you arrive you're treated like royalty by the staff here. The feeling extends as you enter the stunning room (ours with sea views all around!) and continue your day. If your planning on eating out, don't. The restaurant (The Jetty) is the best in town and is situation in the hotel. You must try the Sashimi (starter) and Fruits De Mar. We had a 2 night 5 star stay with Harbour Hotels.
This hotel has been recently refurbished and decorated to a good standard. However, the lift is absolutely appalling --------------small, old, clanky, shuddering and just not nice. Why was this not a consideration when doing the major upgrade? I am claustrophobic and found the lift unacceptable and scary. We were on the 5th floor and I choose to walk up every time.Moan over. Get that lift sorted guys !!!!!!!!!!!! Our room was clean, airy and fun. Sunken bed, fun. Good facilities ---- seemed to be free booze --- but we did not indulge ------------ we live in the country,( no noise at all ) so, the noise from the street even on the 5th floor was a little bit of a problem for us with shouting and cars, all night traffic etc -------------- but that's just personal, not really a reflection on the hotel The staff are fantastic, mostly young and enthusiastic and seemingly happy. Service and food in the restaurant is very very good (wine a little expensive) but still reasonably good value for money.Would I stay again? They need to get the ancient lift sorted out and I will be back in a shot.
We held our wedding reception here and it was truly fabulous. We couldn't fault the hotel, rooms (fab bed), the food or the staff for whom absolutely nothing was too much trouble. The location is also perfect - right on the seafront near all the shops and attractions.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 117 Rooms
- 24-hour reception
- Conference rooms
- Common Area Wireless Access (fee)
- Car rental service
- Room Service
- Complementary coffee
- Currency Exchange
- Laundry Service
- Concierge service
- Business center
- Iron/ironing board
- Wireless internet (fee)
Resort Location Map
Umi HotelLondon,United Kingdom
- Hotel Contacts
- Extra Info
64 Kings Road, Brighton BN1 1NA England
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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