Disney's Grand Californian
- What's Included
Put yourself in the center of Disneylandï¿½ Resort and enjoy premium accommodations and rich dining experiences within a warm, relaxing environment that fosters the building of lifetime memories. Located next to Disney's California Adventure Park and the Downtown Disneyï¿½ District, the visionary Disney's Grand Californian Hotel exemplifies craftsman-style architecture with roaring lobby fireplaces, rock-hewn foundations and soaring beamed ceilings.
I stay at a lot of nice hotels so I am not afraid to spend the bucks but this hotel was highly overrated.... Both of my kids stayed in separate rooms( they each had 2 children with them) and had numerous issues with their rooms...phone not working, no warm water at 7:30AM, beds were very uncomfortable and service was VERY slow if not forgotten....The reason I even gave it 3 stars was for the convenient location and the beautiful lobby. Try and stay at a Marriott or Hilton..... you will have a much nicer room with more ammenities.....I would say the biggest problem is the management is weak if things like this are going wrong with the rooms and service.
I don't know what happened with Disney. The Hotel is expensive but thinking it would be convenient and a Disney property thought it would be well worth the price.But, immediately upon arrival I was abruptly made aware that something is definitely gone wrong here.The bell service at curbside was rude and when I asked the bags not be put away until I had a chance to check in at registration I was greeted rather rudely and with a roll of his eyes.Prior to my arrival I had requested an early check in and while others were getting rooms I was told the rooms would be ready soon just one more to be made( always understandable when you request an early checkin). They would text when ready.At 1:30 we came back to the hotel, to check for the room and was rudely told by 2 people that normal check in was at 3. If you are not going to come thru with getting the room soon you should not make that type of comments to your guest. BTW, after getting a bit firm they did fill the request, but why upset the guest if you could get the room.As a note, we were treated rudely for lunch at the buffet, by security who woke my daughter rudely by the fireplace telling her no lying down is allowed, but no signage.The lobby bar workers were very nice, Napa Rose was very nice, but otherwise what a horrible hotel experience.I have traveled extensively as part of my line of work and for personal travel. By far the worst experience of my travels.Except for the location, this hotel is very over rated and not in line with my vision of a Disney experience!
I have stayed at the Grand Californian a total of 4 times and each time it has been as good as the last. The hotel is due for some renovations (which have been started) but the maintenance on the property is top notch. From the moment you enter the grand lobby you know you are in for an excellent stay. The rooms are generous, the beds are comfortable and the hotel is convenient to both parks and Downtown. There is even a little private entrance to Californian Adventure Land for guests. The facilities are decent with an adequate gym and a lovely pool (under renovations currently) with great restaurants and bar/cafe.
We had a broken iron and I called the Operator two separate times to request a replacement be brought up to our room. It never came. I even said this is urgent for a meeting I need to be ready for and they never showed up. I was beyond disappointed that they ignored my request completely and it was THEIR broken iron. No one followed up with me or asked for feedback so I'm reviewing them here. Don't expect them to go above & beyond. If the location wasn't so convenient, I'd rather stay at a more reputable branded hotel.
What a beautiful hotel. It was so convenient to walk out of the hotel and be in either Disneyland or California Adventure in 10 minutes! The beds were comfortable and every night they would turn down the bed and leave us a sweet treat. The hotel had a lodge feel which was I found relaxing.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 750 Rooms
- 2 restaurants
- 2 bars
- Children's Pool
- Kids Club
- 24h. Reception
- Laundry service
- Game room
Standard Room includes:
- King size bed or 2 Double beds
- Internet access
- Iron and board
- In-room safe
- Satellite / cable TV
- Tea / Coffee
- Direct dial telephone
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Disney's Grand CalifornianAnaheim,United States
- Hotel Contacts
- Extra Info
1600 S Disneyland Dr, Anaheim, CA 92802-2317
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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