- What's Included
Our OpinionA large resort located close to Disneyland and right next door to the convention centre. If there is a big convention going on this hotel can get crowded, but it is still a good option. Modern rooms, friendly staff and a good location. This hotel can be more expensive than others in the area, but it is a higher star rating.
Great location service and accessibility to all parks. Good transportation into Disneyland and California Adventure Park from the hotel. Friendly and helpful people. The hotel was clean and staff always willing to help.
While the staff were excellent, the rooms are very tired and do not appear to be maintained. The carpet is worn out, faded paint, chipped walls and furniture, suspicious smells, loose fittings. The state of the aircontioner vents was appalling and they couldn't cope. We were sweaty after our showers before a 24 hour flight. The room we checked into on the 11th floor had a crack across the window and was too small for 4 people.
This hotel was nice. The rooms were spacious and the staff was mostly friendly. The Hilton Honors check in staff was not as helpful. We had called to request a crib prior to arrival, but apparently the woman who I talked to didn't save the info and they didn't have it. It took several hours for us to get a crib--to the point where I had to call and say we wanted to go to bed, could we please get the crib. Housekeeping failed to clean our room twice--even after a phone call down to the front desk to ask for us to at least have our trash emptied. I called at 3 and returned to my room at 9 and no one had come to get the garbage. We put it out in the hallway ourselves where it stayed until late the next morning. If you are going to Disneyland like we were, please don't stay here. It is a mile walk to the parks. Because we came back for afternoon naps with our little ones, we walked to and from the parks twice a day. Plus it was a ridiculously long walk from the elevator to our room that added extra steps. We averaged about 11 miles a day of walking according to our fitbits. Save yourself some tired legs and stay closer to the parks. It's worth it. Now if you're going to the convention center, then book away. It's a decent enough hotel despite my complaints.
We arrived by motorcycle at the Hilton Anaheim on Friday, September 22, 2017. We thought it would be a nice ride from Phoenix. It appears the valet is not prepared to handle travelers by motorcycle. They were insistent on us unloading our luggage in the parking garage. We were not leaving the motorcycle unattended. I was planning to take the luggage into the lobby while he parked the bike. The lobby bar is comfortable. The service was adequate. Nothing special. You would think the service would be outstanding when you are paying $23.00 for a glass of wine. We ordered the charcuterie. That was average as well and contained pressed cold cuts not cured meats. I asked our waiter for more bread and you would have thought I asked him to bake me a fresh loaf on the spot. The rooms were average. The bathroom needs to be updated and they could use a few amenities, make-up mirror, etc. The safe in our room was broken. The location is good but Hilton does not offer a shuttle to Disneyland. After a long day at the park a 20 or 30 minute walk back to your hotel seems a lot longer. We settled on Lyft. Most hotels do offer shuttles.Check out was the same as check in. We were told to take all our luggage to the parking garage and load the motorcycle there. All in all the friendliness of the staff was lacking, the Mix Lounge in the lobby is overpriced and it is a long walk to and from the park. Plus, I would not arrive by motorcycle.
Stayed here for 4 nights of family vacation to Disney. Convenient to walk or short ride on shuttle to Disney. We chose the shuttle because of all the walking we were doing at Disney. Disappointed that we had to pay for shuttle, but we found there was an additional charge for almost everything wherever we went. The room was spacious and clean. The staff was very friendly and helpful. We didn't use the pool, but it appeared to be very nice and family friendly. Having Starbucks in the lobby was convenient but had to be there early or otherwise a long line. Overall very happy with our choice to stay and would definitely recommend.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1572 Rooms
- 1 pool
- 4 hot tubs
- Food court
- 2 lounges
- Fitness centre (fee)
- Kidz Korner
- Wireless Internet
- Business centre
- Gift shop
- 1 king or 2 double beds
- Hair dryer
- Clock radio with MP3 connection
Resort Location Map
Hilton AnaheimAnaheim,United States
- Hotel Contacts
- Extra Info
777 Convention Way, Anaheim, CA 92802-3497
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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