- What's Included
We tried to check into our room that we reserved over the phone with the hotel directly. When checking in our card was being declined so we walked out to call company and when we came back the girl said that since we walked out she could no longer assist us. So instead of getting to sleep, we were forced to drive home 6 hours, Stopping in random neighborhoods to sleep. This hotel could have done a lot more to help us, we offered to pay cash, and somehow at 2:30 am they " no longer had our room available" we were gone for about 15 mins. This girl was very short with us, not willing to help us figure anything out. Definitely won't be supporting this hotel again.
We stayed at this hotel because we got a really good deal through Get Away Today. It is a 10 minute walk from Disneyland. Not a bad walk, but you do have to walk along a busy street. It also has the on and off ramps for the freeway that you have to cross. We just stopped and waited and didn't have any problems with cars stopping to let us cross. There is also a shuttle service available that we took one day and it is nice. Only downside to that was at the end of the day the shuttle gets full and you have to stand (possibly) and it took 30 min to get to our hotel. The hotel itself was not bad. It is still undergoing renovations, which we knew. The room had really comfy beds and pillows, nice closet space and a fridge. There are these weird gates you have to go through to get into certain places that I think they should get rid of. They were nothing but a big inconvenience and I can't see that if they were for security, they would help at all. Plus, people going through them at all hours of the night the doors slamming made a big bang! Not good for sleeping. The pool area is super nice and it is open 24/7!!!!! That is amazing! Everyone of the employees were super nice. There is a lot of freeway noise outside, but it didn't bother us in the rooms. The ONLY bad thing was that there was NEVER any hot water! The first day my shower was barely tolerable. After that the water just got warm. Not good. My daughter's room had the same problem. Until they can guarantee that this problem is fixed I would not stay there again. If they can get that working, then it isn't a bad place to stay for the price.
Food is good, staff is great, rooms are nice. Pool is great... love the palm trees and the music playing, more of a couple and adult environment. Some freeway noise but not too bad. lots of entrances to the hotel no matter where you park.
Hotel Ménage is undergoing its final stages of renovation as it takes on a new brand, Four Points by Sheraton, set to launch by the end of September 2017. The hotel is less than 5 minutes away from the main gates of Disneyland and about he same amount of time if you take the local ART shuttles ($5 for a day pass). They have valet parking for $16, operated by LAZ and self parking for $14. Once you enter the hotel, you'll notice their new restaurant Tru Grit to the right, which serves 3 meal services and happy hour. The hotel has a modest and inviting swimming pool, complete with a tiki bar and jacuzzi with ample seating for sunbathers. There is a mini deli located in the lobby that appears to be opening within the next few days. It has juices, desserts and caffeine of sorts, and a shelf full of sundries. Beyond that, there is an arcade room with 4 or 5 games that was currently used as a bell closet. On the second floor, there is a fitness center that I assume is scheduled for renovation as it is barely functional at the moment; the treadmills are all non functional and needs to be replaced but they have a good weight/bench set and again an outdoor pool. The room I stayed in was on the 5th floor, the top floor. We were directly in front of the elevator and could hear minor noises as people rolled their suitcases but not a lot of other noises. One thing to be aware of is that during the summer, Disney has a fireworks display EVERY NIGHT and you are only on the other side of the freeway from them, so it gets very loud! However, if you're into the pyrotechnics, you can have some of the best seats in the house, whether you're at the pool or hanging or in the walkways. (I was told that in the other seasons, they only display fireworks on the weekends.)The room I stayed in was newly renovated with Four Point amenities already in place. The room's dark blue wallpaper and dark brown decor made for a sharp looking room. There was a print art of Disney to remind you that the property is part of the "Disney good neighbor" program. The room included 2 queen beds, 2 free bottles of water in the room every day, a mini fridge and standard safe in the room. There is a large AC unit below the window next to the door and depending on the settings, it can get a bit loud. We played around with it to find a comfortable temperature and it worked for us. As mentioned, the hotel is under renovations but none of that interfered with our stay. Noise levels were at a minimum and all of the contractors were very friendly and apologetic when they walked close to guests. Even with half the rooms out of service and with the hotel at capacity due to the Disney half marathon weekend, they were still able to upgrade us to a pool facing room. The only downside of this stay was trying to reach departments on the phone. I had to call housekeeping several times before reaching someone as well as In Room Dining. In Room Dining somehow had their phone unplugged then the operator attempted to connect us several times but after the 5th time, I gave up and went out for the day. Lastly, the customer service here was outstanding. Geoff, Carolynn, Nubia, Britney, Jacob and Mike/Matt from the front desk were all very professional and welcoming. Lucas and Ryan from LAZ valet are great too. I especially want to thank Lucas for chatting me up and having a few good laughs with me. Good fellow.
We only stayed for one night but the relaxing atmosphere and quiet pool area were exactly what we needed in the middle of our week long vacation in California. The pool area is amazing and I could imagine it being a very fun place to host a small party or get together with other guests to have some drinks at the bar. We ate a pizza from the restaurant which was okay but we also had breakfast in the morning which was a complete game changer. It was really good and it was exactly what we needed as we were running out the door. Special thank you to Ashley, the Front Desk Agent, who checked us in and out (must have been a long 2 days). Cheers.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 244 Rooms
- 3 Restaurants
- Hot tub
- 24-hour front desk
- Room service
- Parking / valet parking (fee)
- Conference facilities
- Laundry services
- 1 King or 2 queen beds
- Coffee maker
- Iron/ironing board
- Hair dryer
Resort Location Map
Hotel MenageAnaheim,United States
- Hotel Contacts
- Extra Info
1221 S Harbor Blvd, Anaheim, CA 92805-6004
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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