- What's Included
We had a wonderful time on vacation and our room with king size bed was great! Beautifully updated and the staff were all very pleasant. My only comments would be the lack of robes in the rooms (not a deal breaker but would be nice for the trek down to the pool/hot tub), and that one of the days housekeeping did not leave a full set of towels (again, not a deal breaker). Overall we had a wonderful experience and really enjoyed having the restaurant and cafe downstairs. They were convenient and saved us a few bucks rather than eating at the park.As a side note, we weren't sure if the hotel would be within walking distance of the park and it is, as long as you don't mind going over the freeway overpass. We did this a couple times but tended to take the $5 uber ride back and forth to save our feet. There are plenty of other food options within walking distance of the hotel as well, so if that's a worry, don't fret! Thank you for the delightful stay!
I stayed here before while the property was undergoing a conversion from The Menage to The Four Points by Sheraton. That stay was wonderful. It included an upgrade to a suite thanks to my SPG level. I had a wonderful room with a walk-in shower with a zillion jets and spacious living room area. Even though the room overlooked the pool (and beyond that, the 5 fwy), once in my room with the door and window closed, it was quiet. I am afraid that stay spoiled me.This current stay began with me being told by the employee manning the SPG line that I could take a seat as he would be with me in five minutes. That was my first tip off that maybe this stay wouldn't go as smoothly as the last one. Not wanting to lose my place in line, I remained where I was. I was helped a couple of minutes later by the employee handling the regular, non-SPG guests. I told her about my wonderful stay last time, how quiet the room was, and how much I appreciated the upgrade last time. She told me that the present room was also quiet, and asked if I would prefer 1000 SPG points or free breakfast as my SPG welcome gift. I chose the 1000 points. When I checked out the next day, and was sent my final statement from Sheraton ,my points awarded were a mere 250. Somehow I had lost 75% of my points overnight. Not good news.The room was near Harbor Blvd, so near in fact, that after entering the room and closing the door behind me, I could still hear the traffic on Harbor. The room was small but newly renovated so everything looked nice, along the sink was clogged. A bit odd since the renovations seemed to have been already completed. I went to sleep listening to the noise from what I imagine was the pool area. (Maybe the suites have better soundproofing?).What wasn't nice was then waking up at three in the morning due to two women yelling at each other from 50 feet away. I opened my door and asked if there was a fire? One said "sorry" and moved away. I called security. I could still hear the yelling later on, albeit from further away. Now, Sheraton can not be held responsible for noisy guests, but travelers planning to stay in the Disneyland area should know that many of these establishments are indeed noisy. I stayed at a Sheraton hotel adjacent to the convention center, and during that stay, two drunks fell on the floor outside the elevator in the middle of the night. The next night, two people yelled at each other while walking down the hallway to meet the rest of their party. In contrast, at the Springhill Suites Anaheim Main Gate, just down the street from Four Points on Ball Road, was quiet and an absolute joy to stay at. I will definitely be returning there for my next day in the Anaheim area.
Nothing to write home about. It's ok. The food was ok and the rooms were ok. Three Disney shuttles in a row were full so we walked the 15 minutes to the park. The freeway noise was a bit obnoxious, but so constant it turned to white noise after a few hours.
I say nothing negative, however our first night was a disaster. It's close to the motorway so the noise levels are insane, however after mentioning this at reception the next morning they moved our entire party into new rooms without hesitation and it was perfect. They also arranged a tour at very short notice for us. The pool area is great- the bar tender we had was a bit grumpy but hey. Try and eat somewhere other than the restaurant on site as it's not the best but it's edible.All in all, It's an average hotel with no real negatives so I'd recommend staying here.
So I am lying in bed right now writing this review. Why do you ask considering I have to be up in 4 hours for a meeting? Because about every 30 minutes or so, someone drags luggage or a luggage vet across the tiles outside the door for an excruciatingly long, crackle ride down to their room ....and then inevitably back. The layout is like a Motel 6 with rooms facing the outside of the building. The hotel is currently undergoing a significant upgrade and is scheduled to transition to an a Four Points by Sheraton. The lobby is bright and airy. Best feature. Inviting. Modern. Clean. The rooms are relatively clean (I say relatively because there was a human hair in the shower that was very clearly not from me, but things happen), but dated but superficially updated with a fresh coat of paint and modern fixtures but closer attention shows how sloppily it was done. The hotel’s restaurant is delicious. The poke nachos were on pointe and the beef ramen style soup was very well balanced. The waiter was gracious. We even exchanged silent yet judgy glances as the woman wearing an obnoxiously colored and patterned LuluLaRoe legging ensembles with BARE feet wandered into the restaurant to peruse the menu. She left thank goodness but I got to see the color of the bottom of her feet as I ate my soup. Needless to say, it matched my beef broth and grossed me out. Parking is outdoors; room key needed to access and depart. Pool area looks inviting; pretty noisy until 10 pm ...I can see how this hotel is good for travelers in a budget, or for special occasion non-Disney property travelers, so this review is for the regular 75+ days a year traveler like me. If I hadn’t had to spot this travel day on my own dime (thank you SPG points), I’d be even even more frustrated. Even more frustrated than I am right now as a child is throwing a tantrum somewhere outside on the 3rd floor. Or could be the 4th. Or 5th. It’s all open air out here so who knows.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 244 Rooms
- 3 Restaurants
- Hot tub
- 24-hour front desk
- Room service
- Parking / valet parking (fee)
- Conference facilities
- Laundry services
- 1 King or 2 queen beds
- Coffee maker
- Iron/ironing board
- Hair dryer
Resort Location Map
Hotel MenageAnaheim,United States
- Hotel Contacts
- Extra Info
1221 S Harbor Blvd, Anaheim, CA 92805-6004
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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