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We stayed at the Menage for 4 nights at the beginning of August. Even though it wasn't for long we had a great time. The hotel is in the process of being upgraded so there is evidence of building work but it didn't affect us at all. Our room was one of the newly refurbished ones so everything was like new. Super comfy beds and a big flat screen tv plus a nice armchair. We were room only so can't comment on the food. Every staff member we encountered was very kind and helpful. The pool was awesome as well. A nice size and there's even a small hot tub type pool which is lovely. Even though the hotel is near busy roads this could not be heard from the pool area. Our room was very clean and tidy with a nice view. Plus we had the added bonus of getting a free fireworks display from the nearby Disney resort as well! I was outside the room at about 9.30 pm every night to watch them. They were great! My only slight complaint as with other reviews on here would be the traffic noise at night, which isn't the hotel's fault. We were well aware of the location before travelling so were expecting some noise. I sleep with earplugs and it was pretty noisy even with those in. It all depends on which side of the hotel you end up in really. This wasn't enough to spoil our time there though. You soon get used to it! I would definitely recommend the Menage to others.
I was brought to your hotel because our company convention is held at the Anaheim Convention Center with well over 20K in attendance. My husband reside in Crownsville, Maryland. ACROSS the country ! We travel regularly, I even booked a few extra days so we could ENJOY the west coast since this was our first visit. So we were up early arrived at your hotel at 11:30, at that time I wasn't greeted, I was told that there was no vacantly. I said no worries I have made my reservation well over a month in advance, requesting a King size bed, We were told that our room wasn't yet ready and to sit out by the pool "it won't be long" mind you we came from the airport with well over $60 in food so I ask " Can I put my food in the fridge" you know to keep it COLD !! No Miss we don't have a public refrigerator. We then waited in the HOT for 45minutes just to be able to change in the "public" restrooms. At 2:30 my husband goes inside to ask about our room. Still not ready but we will call you when it is. Ok....By 4:30 We could have went to the beach or shopping !! anything besides sit there ! they didn't offer us a drink or appetizer while we waited for the inconvenience. NOTHING ! I went inside and was told Ms Hereford your room has been ready for over a hour !!!! I didn't come ACROSS the country to sit at a HOT pool unable to change or EAT my FOOD !! not a good start at all but was determined not to let it ruin my VACATION! We get into our room that was directly next to where they were chiseling and banging ! Jet lagged and hungry we had a short walk to downtown Disney. The next morning was the first day of convention, up early I waited for the elevator for 10 min because there is only ONE for the entire hotel. Needless to say the first day of convention we literally walked and stood in lines all I wanted to do was come back to the hotel and sit in the hot tub and relax. It was after 11:pm. Few ladies met us down there, I wasn't in for more then 10minutes maximum when my eyes started burning ! Thinking the chemicals were too high ( we have a pool and hot tub at home) we went up to the room rinsing before going to bed. The next morning before leaving for the 2nd day of convention I noticed that my BRAND NEW coral suite that I bought for vacation was now Violet ! I called down to the front desk, I was advised that the Hotels Operations Manager Skyler would reach out to me. Later that night about 6:pm He calls and was like I understand you wanted to speak with me. I explained the situation with my bathing suite letting him know that if its doing this to my clothes I can only imagine what it can be doing to someones skin! He said " look lady what do you want me to do buy you a new bathing suite" Next it was if you want a microwave, I'll send you to the store with my credit card. If I didn't need to be close to the area and if everything else wasn't booked because of Lularoe's Convention I would have LEFT right then and there I have never in my life been so insulted ! Before getting off the phone with him, I mention that when I booked with Lularoe it was never mention to me that this hotel was under construction I would have NEVER stayed ! It is STATE LAW ! it was not advertised to convention goers as such ! When I went to check out before heading to Newport Beach, I asked the front desk how I was to be compensated for this? I haven't heard from ANYONE !!! I then went online to write a review it said that there is NO reservation for JCAP9516454 with the last name of Hereford. Lularoe Just asked me to fill out our satisfaction survey, I wanted to extend one last attempt before going online and expressing my OUTRAGE !! I would really appreciate to hear back from someone regarding this situation, As I hope this isn't how everyone of your guest are treated when they are visiting from across the country. As a business owner I understand that things happen, but know that this deserves satifaction. Today is 8/7 1pm EST our stay was 7/25-7/29 needless to say we were happy with the Island Hotel Newport Beach for the remaining time in California. I will undoubtedly never come back to this hotel ! Appreciate your attention to this matter,
We have annual passes to Disneyland so we like to try out different hotels each time we come down to find the right one that fits all of our needs. Hotel Menage exceeded our expectations. The rooms were nice and clean, the staff was very friendly and helpful and the food at the hotel restaurant was very good. The pool is open 24 hours and they have happy hour so you can relax in the pool for a couple hours after a long day at Disneyland. Overall one of our best experiences at a hotel near Disneyland. Going back in October and will definitely stay here again.
I heard a lot of good things about this hotel so I was very excited to check in and go to Disneyland for the week. We checked in on a Monday evening around 8pm after a whole day of hanging out in San Diego so we were pretty tired. The lady who checked us in was very nice and asked us if a Queen room was okay because they ran out of King rooms we booked with. We were okay with it as a bed and shower were all we really wanted for the week. We noticed that parking where our room was was really limited and the elevator by the pool was creeky, smelly, and slow. Tuesday went by fine but on Wednesday, when we came back later after a 15 hour day in Disneyland, we find out that they never cleaned our room?? Weird but I guess it happens. The next day we called to let them know that our room wasn't cleaned and we'd like them to come in during the afternoon to change everything. Later that evening we came back to find that the room was still never touched. So we had to call once agaaaaiiin to finally get some new towels at least. It was really the little things that made our stay less than adequate. The attitude from the front desk person named Carlos when we asked about guest parking, the unhelpful people in the restaurant, and the unfriendly check-out didn't help neither. I don't usually have huge expectations for the places I stay at but a smile and some enthusiasm isn't too much too ask for is it? Overall, it was a disappointing stay. Kind of a let down and sad to say we won't be staying here again.
After reading the reviews, I need to adjust my expectations to fairly review this property, and I hope you will too. What I can tell you:1. The location can't be beat. It's within walking distance to Disneyland and easy access to highways.2. The hotel is renovating its public spaces. The lobby is less than grand, and there is only one elevator working. It's rebranding from Hotel Menage to Four Points. I was there during the weekend, and I didn't hear any renovation noises.3. The front desk people are some of the most competent and nicest people in the hotel industry, given the circumstances they are given.4. The rate is pretty reasonable for a property near Disney and under renovation.What they could work on:1. The hallways face outwards (either to inner courtyard or facing the noisy streets), so you can feel the floor trembling when people drag their luggage on wheels. I wish there was carpeting to dampen the noise.2. The rooms facing the inner courtyard can be noisy during the day because they face the open bar. They are quiet at night.3. While I feel safe, my wife think a hotel with rooms exposed to outside hallways belongs to Motel 6, not SPG. There is no sense of safety, no card key access to elevator, nothing.4. Shoddy, just shoddy renovation job. Shower head comes off from the wall, corner walls dinged and not fixed, dirty air vents, corner light (near the sofa) is shoved in there without thinking the size of the room. Just... weird. Only great bed, great bedsheets, and fluffy towels saved this room.So, again, adjusting my expectations, I take one star away because this renovation is like putting lipstick on a pig. This is a noisy hotel, but you can't beat the location, the staff, and the price.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 244 Rooms
- 3 Restaurants
- Hot tub
- 24-hour front desk
- Room service
- Parking / valet parking (fee)
- Conference facilities
- Laundry services
- 1 King or 2 queen beds
- Coffee maker
- Iron/ironing board
- Hair dryer
Resort Location Map
Hotel MenageAnaheim,United States
- Hotel Contacts
- Extra Info
1221 S Harbor Blvd, Anaheim, CA 92805-6004
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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