- What's Included
I got there on Friday afternoonRight when we got there,the valet guy welcomed us with a big smile and told us where to goAt the front desk with got lucky to have Mike Garrett(amazing guy)We were so disparate for a room that you have no idea He helped us in any way possibleI come from Vegas and I work at the venetian and my wife works at bellagio,so we know a lil about customer service,and I can tell that mike could work anywhere with no problemThe hotel was nice and clean,we had no problem at allFor sure I will go backIf you go,just ask for mike or the guy that was working with himBEAUTIFUL PEOPLEMike you made our vacation greatThank you
We were pleasantly surprised by the upgrade to a room with a view of the Disneyland fireworks! The extremely thoughtful staff member who checked us in put us in that room because it was our sons birthday, how awesome! The newly renovated suite was very pleasant, and I especially loved the blackout blinds on the windows! Another plus was the breakfast offered for an additional charge, delicious French toast and potatoes as well as other options filled us up before a long day at Disneyland. Will definitely stay here again!
The positives, the staff at this hotel are very friendly, the hot tub and pool is open 24 hrs which is nice because you can soak in the hot tub after long day at Disney, it's a 10 min safe walk to Disney, the beds are comfortable, the hotel has a lot of freeway noise but it is right next to a 10 lane freeway this is to be expected and it's not as bad as some reviews make it out to be. The negatives, I stayed in a recent renovated room, the little things add up to give it a dirty feeling, paint pealing, dirty rug, sloppy paint job, dark lighting and only a few tv channels, the evlavotors had rug that has a lot of stains it gives a dirty feeling before you even get to the room, I searched for bugs in hotel and found none which was good, the restaurant has good service but very poor food, it was the worst food I have ever tasted, I ordered clam chowder to start and fish and chips as soon as the chowder came out I noticed 2 dead clams, I was shocked the chef would even plate dead shells, next came the fish and chips my plate was supper hot which means it sat in the warmer for to long for some reason, you could tell right away this was frozen fish that almost tasted like it was microwaved, the wife's chicken was so dry you couldn't even pull the skin off, I could tell it was days old, It was terrible which was to bad because the first time we stay here the restaurant was better, the pool area is very nice, I was looking forward to sitting at the tiki bar and having a few drinks but it was closed, they said because of the cold weather, it was plus 20 degrees Celsius, this hotel needs to realize that most people that travel here can handle plus 20 weather mabye they should install a heater for the staff, last time it was open and it really added to the atmosphere, I also notice that the management staff will comment on these reviews like they are taking care of these issues but as of feb 2017 the majority of the review complaints have not been addressed, I encourage the hotel to only comment on the reviews with photos of the updated fix, overall it's not a bad hotel just needs some TLC and a new chef to get it back to the hotel that I remember, if this wasn't a Disney location hotel where you just using it to shower and sleep I would be disappointed but it is what it is.
I guess most people book this hotel for disney. However, its location is bad. It's encircled by highway and major intersections, so it's very noisy. The shuttle to disney is not free, it ask for >$5 per person. You can save to walk 10 to 15 minutes to the front door of disney.
Dirty. Waited 30 min to get checked in. Very noisey. Plug in shower full of hair. TV terrible reception. No exhaust in bathroom. Aircon in room doesn't work. Never been to such a terrible hotel. It isn't as advertised at all.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 244 Rooms
- 3 Restaurants
- Hot tub
- 24-hour front desk
- Room service
- Parking / valet parking (fee)
- Conference facilities
- Laundry services
- 1 King or 2 queen beds
- Coffee maker
- Iron/ironing board
- Hair dryer
Resort Location Map
Hotel MenageAnaheim,United States
- Hotel Contacts
- Extra Info
1221 S Harbor Blvd, Anaheim, CA 92805-6004
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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