Gallery One Doubletree Suites
- What's Included
I stayed here during a recent conference and enjoyed the proximity to good restaurants, the outdoor deck with water taxi stop, a nice little pool and jacuzzi, and the caring staff. The breakfast was nothing to write home about, but the suites have a kitchenette.The hotel appears to be a mix of time shares and hotel rooms. Many of the well-heeled guests are greeted by name when checking in, generally adding to the 'friendly neighbor' atmosphere of the lobby. The front desk is staffed by polyglots. I noticed Spanish, Russian, and French ...
Don't stay at that hotel, you can be robbed!!!!I stayed from 1/9/2017 to 1/12/2017 at the GalleryOne hotel for a business conference at FLL and in my laptop suitcase that I left INSIDE my bedroom was a brand new unopened iPhone along with my laptop and several other stuff.After returning from the conference on Wed 1/11 I checked the contents of my suitcase and found that my new iPhone was stolen. I immediately went down to file a complaint with the hotel manager but he/she wasn't there so I tried to get some answers from someone but nobody took any action or responsibility.They told me they registered the complaint, they apparently wrote down my cell phone number to contact me next morning before my check out.Next morning, at the checkout the person at the front desk wasn't aware of my problem, I had to explain the whole situation again, he apparently talked to his manager and he/she said that they will investigate the problem but again I didn't receive any concrete answer and I had to leave because I was late for my conference.In the afternoon I called again the hotel and the person who answered first told me they didn't find my "lost" phone because again they didn't have anything filed as a complaint for a STOLEN phone! He passed me to the hotel manager who didn't identify himself and he told me they are not responsible for anything lost or stolen items in the hotel, he said I can only file a police report and then they will help me but now they didn't do anything wrong and he was sorry.After that he just hang up and let me with no answers and no phone, he problem is that I had to return to my home country and couldn't go to a police station to file the report and the hotel manager said they're not responsible of anything.This was the first time in more than 15 years of business travelling that something like this happened to me and in a hotel belonging to a supposedly serious brand as DoubleTree and Hilton.I was part of a huge group of people from the company I work for that stayed at that hotel and in a couple of other hotels from the Hilton family were the company spend several thousands of dollars and they're not willing to take responsibility for a thief that works in one of their properties!!!After this event, every time I can choose a hotel to stay, I will never pick a Hilton or DoubleTree hotel in my life! Customer service and support is horrible and they're fine with that.The GalleryOne hotel sucks big time! I hope someone will read this so I can have a better answer but I doubt it.
If not for location, across from Publix, next to Truluck's, I probably would stay elsewhere but location makes up for other shortcomings for a pre-cruise stay. Still beats other options in similar price range. I'll be back next year
Fridge froze our fruits n veges. Laundry Room had COCKROACHES and only one washing machine working. Coin operated laundry and the coin machine not working. Front staff didn't have change. Staff were quite pleasant and helpful. Great location and access to local stops.
Easy walk to beaches, dining, and shopping. Hotel is also a water taxi stop. Hotel staff was very attentive and friendly and always willing to go the extra mile. Our room was spacious and the beds were very comfortable. Only negatives to report include spotty wifi performance in rooms and parking costs of $30 per night.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 231 Rooms
- 1 Pool
- Business Center
- Meeting Rooms Available (fee)
- ATM Machine
- 24 Hour Front Desk
- Coin Laundry
- Water taxi (fee)
- Parking (fee)
- Fitness Center
- 1 King or 2 Queen
- Plasma TV
- Clock Radio
- Iron & Ironing board
- Coffee/ Tea Maker
- Air Conditioned
- Hair Dryer
- Maximum Occupancy 4, Maximum 2 Children
Resort Location Map
Gallery One Doubletree SuitesFort Lauderdale,United States
- Hotel Contacts
- Extra Info
2670 East Sunrise Blvd, Fort Lauderdale, FL 33304-3206
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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