Il Lugano Suite Hotel
- What's Included
I tripped to Florida for the first time for vacation and chose to stay at this hotel because of the location and the good reviews. After check-in, I was disappointed to find out that the room was unclean with a broken shower. Moreover, I got to find out that the gym was unavailable due to renovations. I was very disappointed and on the fence of negotiating a refund on my room and get out of there ASAP. My complaints were carried to the manager, Michelle, and that was the best thing that could happen. Michelle took care of business; upgrading my room to a wonderful one with great bay view, giving extra membership points for inconvenience. I was provided all free weights I asked for to my room, and additionally Michelle arranged for a free LA fitness pass until the end of my stay. I received great help/ recommendations from Michelle and Kelly, the front desk girl as well as Christina, the restaurant girl, on planning my stay and was provided with all the resources that go along. The front desk just made sure that I was satisfied throughout my whole stay. Excellent, professional and compassionate.I would definitely come back and I highly recommend this hotel. Not to mention, the rooms are very spacious and FULLY equipped.
I came here after leaving another hotel on the marina. It was everything I hoped for and more. It is currently under renovation so the restaurant is closed but plenty to do around the hotel. Staff was very helpful. Valet would take you when you needed a ride. Shuttle is free up to three miles. Good at the bar is decent. I will stay here again.
Every time my husband and I visit Fort Lauderdale we choose to stay at the Residence Inn Intracoastal because it's our home away from home when visiting our family and friends. The quaint property is in the perfect location for us, close to the beach, easy access to shops and walking distance to restaurants, and the staff is so friendly and accommodating to our needs. This year we returned with our 4 month old baby and this hotel provided all that we needed (i.e. in room laundry machines, kitchenette, baby pack & play set-up in our room) to make this visit stress-free and enjoyable. The rooms are clean and updated and offer us the space we need for all those baby items that could easily clutter up a hotel room. When there's so many places to choose from nearby, we will always choose to return to the Residence Inn Intracoastal.
Very nice location and helpful staff, but two issues encountered were not a surprise, just something we want others to be aware of when planning: 1: vehicle parking, as with most other Lauderdale beach area hotels, is a parking deck at $18/day with an across the street option to put in tokens every three hours with 2 AM -8 AM free...just be sure to get out there at 8:00 AM with tokens or your car will be ticketed by the local police. 2: ask for the "view of the canal" and "pay-up", otherwise you will look out on rooftops (with if you're lucky, a view of the ocean about 1/4 of an inch wide.The hotel was in "ren-o" condition and no dining was available so the "free breakfast" was in the lobby area and with everyone "heading to the trough"...it was a "zoo" and ridiculous to say the least...why not extend the time and assign and give vouchers for times to come through the area to save time and space for guests...wow...no real thought given here to the situation...not cool...now for the good...beautiful well-appointed rooms and lots of space to enjoy...just make sure you plan and cover everything before you book staying here!
Excellent hotel and great staff, specially Michele who is very gentle and always looking after the guests. Huge room, with kitchen and balcony. The room is enormous an it is very, very clean. Strong recommend and I will return for sure.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 105 Studio suites
- Campo Osteria restaurant by Todd English
- Wine Bar
- Waterfront pool
- Powerboats (fee)
- Fitness centre (fee)
- Valet parking (fee)
- Cadillac Escalade car service (fee)
- Water taxi stop
- Laundry and dry cleaning (fee)
- One king bed
- Sofa bed
- Kitchenette with dining table and four chairs
- Ceiling fan
- Full bathroom
- Flat screen TV
- Bose sound system with iPod dock
- Hair dryer
- Robes & slippers
- Alarm clock
- Iron/ironing board
- In-room safe
- Maximum occupancy of 4, up to 3 children
Resort Location Map
Il Lugano Suite HotelFort Lauderdale,United States
- Hotel Contacts
- Extra Info
3333 NE 32nd Ave, Fort Lauderdale, FL 33308-7120
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.