Aqua Luana Waikiki
- What's Included
We booked this hotel via Costco travel and stayed in room 1409. This hotel is a condominium hotel and each room owned by different owners. The staff maintaining the facility is friendly and helpful. Parking is $35.- per day. Parking is only valet parking to avoid accidents the staff explained. There are 3 elevators, only 2 are working and they are linked, it takes forever to get to your level and down. Room had ocean view with a small balcony. Mattress was good and sheets and towels were clean. Overall cleanliness 3.5 stars. Missing dishes and pots and pans very dated. The air conditioner rattled all night and with the noise from outside we had never a good night sleep. Breakfast buffet was included and served across the street. I would give it a 2.5stars. Overall I would not stay in Waikiki again. The beach is overrated and the noise there is unbearable. Thankfully we had a rental car and spend most of the days exploring the island.
Lots of things to like about the hotel: friendly staff, free happy hour twice a week, beach towel service, nice pool deck, free movie rentals, great location with easy access to beach and bus lines. Physically, however, this hotel is a bit run down. Our bathroom shower was very difficult to adjust, our balcony was a bit dirty with strange puddles (no rain), and the elevator literally took 5 minutes to take us at times. If you don't plan on spending a ton of time at your place of lodging, this is a great find. Maybe look elsewhere for a romantic spot though.
I have never been to Oahu before, so when we planned this trip, I bought a package through Costco. I did this when I traveled to Florida several years ago, and the property was beautiful. I expected the same here, but my expectations were not met. After staying here, I can honestly say that I am disappointed that Costco even offered this hotel as an option for several reasons. First, all that noise, noise, noise (Yes, I sound like the Grinch!) Seriously, it was like sleeping under a freeway overpass. I had asked for a quiet room, but my room was very close to a five lane intersection with a busy gas station right below my window. I heard sirens, honking, and trucks backing up (beep, beep, beep). There was even a wreck right below my window. (It looked like a moped hit a telephone pole.) All this was very audible from the 12th floor. I simply couldn't tolerate it, and I complained to the front desk. They said that they would move me to the other side the next day. Well, that room (1014) was indeed better, but still very loud, since the other side faces a three lane busy road. I still heard sirens, car alarms, traffic, etc. On top of that, the rooms are not well sound-proofed, so I heard talking, coughing, scratching noises, water running, etc, so I had to wear ear plugs every night. Second, the elevator situation is an abomination. Seriously, sometimes, it would take 10 minutes or more just for the elevator to come. Then, it would stop on almost every floor, and about half the floors didn't even have people entering. Now, this would have been tolerable for me if the stair situation was acceptable, but there was no easy way to go from my hotel room to the lobby or mezzanine using the stairs. The third thing I didn't like was the fact it was not at all a resort. This hotel charges an additional $18.00 a day called a resort fee. I had to pay this separate from the Costco booking, and it made me think that the property was resort-like since I have only encountered such fees at nicer properties. Well, this place is no resort. There is no spa, no hot tub, no onsite restaurant that was open - not even anywhere to buy food. The only way you could get a snack is by crossing 5 lanes of traffic. Fourth, the overall room situation was less than idea. The bedding was extremely uncomfortable. The mattress looked like it was about 20 years ago, and the pillows were like cardboard. On top of that, on my paperwork, it said I was getting 2 beds, but we didn't. We got one queen bed and one hide-a-bed. When I complained about this along with the fact that I also asked for a quiet room - both of which were noted in the paperwork - I was told that there was no guarantee that "special" requests such as two actual beds could be accommodated. Furthermore, the housekeeping staff wasn't great. My coffeemaker wasn't washed for days, and no one even took the time to wash the couple cups in the sink, even after I complained to the front desk. Now, there are two reasons that I am not giving this property one star. One highlight was the concierge, Tyler. He was excellent, He was friendly, knowledgeable, and patient, and he worked with us to book some fun adventures during our time there. Second, the front desk claimed that they gave me a 'free' upgrade when they moved my room to the ocean-side, which I did appreciate. While the partial ocean view is somewhat of a joke since as I noted, this room is much closer to a three lane road than the ocean, it was less noisy than the first room I had. However, I wish the hotel would have noted, when booking, the side you choose makes a difference in terms of the noise. I didn't know that. I don't spend much time in hotel rooms when on vacation, and didn't initially book the upgrade because I thought it was just a matter of the view. Lastly, if you do stay here, be prepared for some inconveniences and if you don't want extreme noise, book a room with a partial ocean view. Better yet, spent a little more and stay at the hotel right behind this one called Hale Koa, which is absolutely beautiful. To be honest, I would have left this hotel the first night if it had just been me, but we had other family members staying at the hotel as well, so I tried to make the best of it.
We stayed in a condo at Luana Waikiki that we rented through Homeaway/VRBO. All the staff were friendly and eager to please. The layout of our 1 bedroom condo worked great for the two of us and it was nice having a lanai to drink our coffee on each morning. Luana Waikiki is in a great location to explore the beaches, shopping, and dining of Waikiki. It's a nice walk down the main shopping street and away from the crowds. The only complaints we had while there were that the elevators took a very long time at certain times and that our key cards were very sensitive in that we couldn't put them near a phone or other credit cards or they'd deactivate.
We booked this hotel through a package with Costco. We had spent 10 days in Maui, and wanted to visit Pearl Harbor and spend a couple of days in Oahu. We didn't know anything about Waikiki, and booked the Luana based upon the Costco recommendation. Aside from being overwhelmed about how crowded Waikiki is, this hotel was very nice. We did not utilize all of the amenities, although the pool looked really inviting with nice chairs and a spacious deck area. The hotel will provide towels and beach chairs, but we were not in Waikiki long enough to spend a day at the beach. The hotel also offers a yoga class one morning and a wine and cheese hour one evening. We didn't do either, but there were several people that did. The hotel is walking distance to several shops and restaurants, and we took advantage of that. They charge $35/night for valet parking (you really have no choice) and the valet guys were very friendly and helpful. The hotel also charges an $18/night hospitality fee. I suppose if you use all of the amenities, it is worth it. We had an ocean view suite, and it was well equipped with comfy beds and plenty of space. The concierge was very helpful giving us ideas of where to stop along the North Shore and had good suggestions for eating out. The gals at the front desk were also very nice and helpful. Waikiki isn't our idea of a vacation...we like the slower pace and less crowds in Maui. I don't have anything to compare it to, since this was our first trip to Oahu, but I would for sure suggest this hotel to anyone staying in Waikiki.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 217 rooms
- 1 pool and cabanas
- BBQ area
- Fitness Centre
- Day spa
- Gift shop
- Tour desk
- Business centre
- Free high-speed Internet access in guest rooms, lobby and pool area
- Laundry services
- 2 double beds or 1 queen-size bed
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- Cable television
- Free high-speed internet access
- Hair dryer
- Coffee maker (coffee included)
- In-room safe
- Iron and ironing board
- 2 Lanais
- Table & chairs
- Max occupancy 2
- 2 double beds or 1 queen-size bed, 1 queen-size sofabed
- Kitchen facilities including Full-size refrigerator, oven and stove, convection microwave, toaster, sink and cooking utensils.
- Max occupancy 2
Resort Location Map
Aqua Luana WaikikiHonolulu,United States
- Hotel Contacts
- Extra Info
2045 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5118
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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