Aqua Pacific Monarch
- What's Included
Located right behind the Hyatt, this is a good basic condo style property. Rooms have kitchenette or full kitchen facilities.
This hotel is located near the beach and for the price, it's value for money. The rooms are well maintained but certain rooms facing the setting sun will make the room hot despite the aircondition switched on.The one setback for this hotel is actually the friendlies of the front desk. The people of Hawaii are very friendly but the front desk staffs of this hotel seems unhappy with what they are doing. Apart from one big sized staff, the rest makes you feel that approaching them seems bothersome.
The good thing is we're 2 blocks from the ocean but I would rather stay a few more blocks away for a better room. In the first room we were put in the Sofa bed was broken so we had to move. In the 2nd room the A/C was broken so we froze because it was stuck at 60 Degrees for 3 days before they could replace it. The shower was outdated 20 years ago, bathroom super small no counter space. No shower liner. No TV in bedroom! WTF? Chairs in kitchen so hard and uncomfortable. Very outdated decor. The pictures on their website look way better than it is. Yes you can watch a DVD on a PlayStation but no Netflix or HBO. Can't see yourself in the mirror because there are only small mirrors- it would be easy to hang a full length mirror! If you are a college kid then this would work but for a family- no thank you!
Arrived this condo mid-afternoon, Monday July 3, 2017. When we checked in we were told by the man at the counter. we were not one of their guests and our contact Mary would arrive soon to show us to our condo. After a solid half hour wait, a woman arrived and said Mary would not be coming, gave us an envelope and said our pool and hot tub are closed, we don't have an ETA, you can guest pass for the Aqua Bamboo next door and use their pool. We took our envelope, got on the elevator and went up to the27th floor. When we opened the door the room was so hot from the heat coming through the windows, it felt as if the heat had been left on. We quickly closed the black out drapes in both units and looked for the control to turn on the A/C. It only took a moment to discover that the advertised A/C is are 2 small window units, one in each condo that sits on the floor in the corner and is vented through the outside. There ceiling fans in the main living area and each bedroom, but the small size A/C units can barely keep up with the heat so the bedrooms, never cool down. The Queen size beds are soft and you roll to the center of them. The 2 couches make into beds and they too are heavily used, you feel the bar and springs while laying on them. They do supply 2 double air mattresses that we discovered. We folded up the sofa beds and used the air mattresses.The unit was not really clean when we arrived. There was not enough drinking cups in either unit to accommodate our group of 7, so we went to the Food Pantry and purchased cups. There are several spots in the condo that have patches on the walls. and 2703 has a hole in the wall. There is also a magnetic bottle opener on the fridge that you can clearly see has poked several holes in the wall when the door to the fridge is opened. I took photos of the damage as I did not want to be accused of doing it. The bathroom is tiny and hot.The view is amazing from 27 floors up, but you are a short walk to the beach, and the area can get a bit sketchy after dark.This was not an easy booking, I had originally booked with Sarah McClendon who transferred it to Mary McClaflin. It took several phone calls. emails etc. to get a confirmation of final payment. After several weeks of attempts to contact, her daughter sent me an email that said, we got your check. THIS is what I used to check in. Never did see or speak to Mary. We stayed 1 night of a 4 night stay! Would not stay or recommend these units to anyone.Would stay through the Monarch Hotel but would NEVER book either of these units again.
Traveled 5th June - 12th June 2017. Arrived at the hotel at 0700 and wasn't expecting our room to be ready so early - but it was! Blown away, was very grateful after a long trip from Australia with a longish layover. One small hiccup was that we booked 2 singles beds, and a sofa, as was travelling as a party of 3 with my 2 sons. For some reason they had booked us a queen size instead of the singles, but the issue was quickly sorted - so best confirm before you arrive. The location of the hotel was great, we were on the 26th floor, great views of the hills and ocean, our balcony was constantly windy, so we didn't really sit out there, but was good to have the sliding door open for the fresh air. Beds comfortable, maid service very good - clean fluffy towels daily, beds made, toiletries replaced, Air con did not work very well, but with the breeze, wasn't an issue for us. Helpful friendly reception staff, free shuttle handy, public bus stop across the road - $2.50 to Pearl Harbour. We preferred The Food Pantry just down the road over the touristy ABC stores. We liked having the little kitchen in our room as was good to have a full size fridge, and my boys (17 & 22) liked having a lazy breakfast before we ventured out. The pool wasn't open when we were there, due to maintenance, but not an issue, as used the beach & we could of used next doors pool if we wanted. I would return to the Aqua Pacific Monarch, it is not 5 star, but is clean, comfortable and well priced for what you get. Enjoy!
We have just had our second stay at the pacific monarch. When we initially checked in we were in a very dated apartment with two single beds- which my husbands feet hung off the end of. A quick call to reception and Daniel arranged for us to he moved to an apartment with a queen bed on a similar level the following day, which we were much happier in. There are works going on but we were never inconvenienced by these and the pool is closed until the end of July- you have access to the pool at the aqua resort next door- but why would you use the pool when you are a block from the beach??!! We had a great afternoon meeting staff and other guests at the managers reception. We will definitely stay again on our next visit (but know now to specify our bedding requirements).
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 216 rooms in one 34-storey building
- Restaurants nearby
- Golf nearby (fee)
- Tour desk
- Valet laundry (fee)
- Coin laundry (fee)
- Free WiFi internet
- Parking (fee)
All rooms include:
- TV with pay-per-view
- Alarm clock
- Hair dryer
- In-room safe*
- Internet access*
- Coffee/tea maker
- Some with balcony
Studio Partial Ocean View with 2 twin or 1 queen, plus sofa bed & kitchenette (Total occ: 4)
1-Bdrm City View or 1-Bdrm Partial Ocean View with 2 twin or 1 queen, plus sofa bed & kitchen (Total occ: 5)
*Included with Resort Fee.
Kids Stay Free - Kids stay free (17 yrs & under) when sharing room with adults utilizing existing bedding.
Honeymoon Special - Honeymoon couples receive a free amenity. Marriage certificate dated within the last 3 months is required upon check-in.
Seniors - Seniors 50+ receive a complimentary amenity. Proof of age may be required.
Resort Location Map
Aqua Pacific MonarchHonolulu,United States
- Hotel Contacts
- Extra Info
2427 Kuhio Ave, Honolulu, Oahu, HI 96815-3301
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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