Aqua Palms Waikiki
- What's Included
Hotel is very run down. had a 3 night stay and my room was serviced once. Some staff are friendly and helpful some not.when we arrived there was a queue out the door of people waiting to check in with only one receptionist at the desk.They charge an outrageous "hospitality fee" of $18 for- Wifi (go around the corner to Maccas and get it free). In room DVD Blu-ray player (the games/videos have to be paid for).In room coffee and tea (I got two teabags all up) and the machine downstairs only supplied free hot water and that was absent most times beacause they were cleaning it.The Waikiki to Ala Moana shuttle is a shoppers shuttle service.My advice,stay somewhere else. there is lots of choice. This is the last hotel I would choose
We actually booked our hotel room back in February 2017, to arrive here in May. We checked several of the hotel reviews and almost all of them gave the hotel a high rating. This combined with the fact that they had a special for Canadian residents staying at the hotel swayed us to selecting this hotel. We had booked a room with a partial ocean. The price included daily breakfast for two at the Wailana Coffee Shop, which has about a $20 per day value. (This coffee shop is located half a block from the hotel and is very popular with tourists staying in nearby hotels.) When we checked in, the front desk receptionist upgraded us to a junior suite at no additional charge. The hotel is located just on the west side of the Waikiki strip - away from the crowds. It is within walking distance to the Waikiki strip, Ala Moana Shopping Center and less crowded beaches. We enjoyed our stay at this hotel and would come back again.
Location was great for us, walking time to Alo Moana 15minutes, Waikiki beach 10minutes. You do get a free shuttle during your stay to and from the Alo Moana if you can time it right through a link. The shuttle drops of at all Aqua Palms properties. The room we stayed was outdated and looking tied and the wifi was slow and sometimes drops in and out pending the time of the day. You can borrow beach towls and beach seats. We ended up getting our coffee from star bucks across the road at Hawaiian Hilton Village.
The location of the hotel is great. It is close to the Hawaii Convention Center (10 mins walk) where I attended a week long conference meeting. It is also close to good restaurants and stores where I found nice souvenirs. Best of all, the staff are very friendly and helpful. I found out I left my laptop charger in my room after I left Hawaii. I called the hotel, and they mailed it back to me right away.
The cons were that I requested a room above 7th floor or as high up as possible and booked and paid for my room at least 6 months in advance, and was provided a room on 6th floor where the street noise was very loud and made for a miserable night of sleep. Since we only stayed one night before our cruise this was a learning experience and the small bathroom did not bother us since the water was hot, the toilet worked, and the cost of the room allowed us saving on our vacation to have a nice supper at the Red Lobster which is an easy walk from the hotel.The pros was that the pool was open, but not heated, and only four feet deep. However we booked an Underwater Scooter Experience though Groupon AT Paradise Water Sports and became sea sick; the hotel was generous enough to grant us a late check out so we could lay down a while and try to get over our illness. Thank you Aqua Palms for that, and they were outstanding in helping us with any questions we would have. The parking area provided a good laugh since we were forewarned about the sharp incline to the parking, but you really need to experience it to get a good laugh! We did not have any trouble with our compact rental car, and was glad to have to pay only $25.00 for parking. We enjoyed our stay in this older hotel which has seen better days, but met our needs.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1 pool
- Exercise area
- Coin operated laundromat
- Parking, fee of $25 per day may apply
- Laundry services
- 24hr Front desk
- Activities desk
- ATM Machine in lobby
- WIFI in lobby
- Bell Service
- BBQ Grill
Hotel room includes:
- 1 queen-size bed or 1 king-size bed and sofa bed or 2 queen-size beds
- 1 full bathroom
- Air conditioning
- Clock radio
- Iron and ironing board
- Daily maid service
- Maximum occupancy of 3
Kids Deal - Kids 17 and under stay free when sharing room with parent and using existing bedding. Maximum room occupancy restrictions apply.
Upgrade Bonus - Honeymooners, Return Guests and Anniversary celebrations receive a complimentary room upgrade based on availability.
Seniors Bonus - Receive a complimentary amenity.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Aqua Palms WaikikiHonolulu,United States
- Hotel Contacts
- Extra Info
1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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