Aqua Waikiki Pearl
- What's Included
This hotel was okay. It was clean. Staff was friendly.Their policy of parking needs to be reevaluated.I reserved our parking spot about a week in advance and was told by Tiki that it was no problem. My husband called before we arrived and spoke to Hank and was told it was no problem. When we got to the hotel we were told that the parking is first come first serve. We did not have parking for the first 3 days we were there. They did have another property a block away where you can park your car. $30 per day.Other than that, it was a great place to stay. It was right across the international market. The best place to swim in Waikiki, behind the Duke statue, is just a few blocks down. Everything is in the area of this hotel. Even the bus stops are just a block away.It was a comfortable stay and I'd recommend it. Next time we may not rent a car because their bus transportation is reliable.
This was our first time in Hawaii and this at the time of booking seemed to be reasonably priced with good star ratings. I think $18.00 per day extra charges for the daily stay is unacceptable since we paid enough money at the time of booking. This sort of stuff should be already included. The hotel in itself is ok. The room was clean and adequate. We could not make tea as there was no kettle and doing it with the coffee machine tasted like crappy coffee.The major downside is the noise at 5am every day. I brought this up but not sure it was understood and then was offered another room for extra money and to be told that it is noisy in any room so we stayed where we were. Since this was a holiday I had hoped not to wake up as if I was going to work!!!
We stayed here for 5 nights in June 2017. Overall, it was a comfortable stay and the hotel is in a perfect location- a short stroll to Waikiki Beach and very close to shops and restaurants. The rooms were dated and our toilet didn't flush properly all the time but for the price of the rooms we weren't expecting luxury. The big downside was the $18 per day "hospitality fee" which includes wifi (which didn't work in our room), phone in room (which was broken). Thankfully the hotel reimbursed this fee. Wifi really does need to be improved. We also had a couple of baby cockroaches in our room which isn't acceptable regardless of the price of the gotwl.Overall, comfortable and convenient but if you are after luxury and perfect cleanliness this certainly isn't the hotel for you.
My room was very clean and very nice looking. Updated recently I think. The location was great. I like that you can walk through the International Marketplace (where hotel street ends) to get to the road that goes right along the beach--and lots of shops along the way. Hotel personnel were all polite and friendly and helpful, above and beyond. They let me park my rented moped in the lot with no extra charge. Very nice area to walk around and explore. I'm happy with this hotel and my visit was wonderful.
This hotel may not be the Ritz Carlton, but they provide Customer Service that makes you feel like you are. We had the pleasure of working Tiki and Johanna. Let me tell yoi that if you were to look up the definition for "Exemplary Customer Service" you would find a picture of them.Tiki is just AWESOME. He treats his guests like family from the moment you walk into the lobby til the day you leave. Johanna is just the sweetest. Always smiling and able to manage phones ringing off the hook and helping guests right in front of her.Thus just go show you that you don't need to spend thousands of dollars a night to be treated like royalty, you just have to find the right place and the right people. And let me tell you, we are happy we found the Aqua Waikiki Pearl, but more than that, Tiki and Johanna.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 135 rooms
- Sports bar with satellite TV
- Restaurants nearby
- 24-hour front desk
- Free WiFi Internet access in lobby
- Free daily local newspaper
- Access to nearby AquaSPA facilities
- On-site parking (limited spaces available on a first-come, first-served basis)- $20/night
Hotel Room includes:
- 1 queen bed or 1 queen and 1 double bed
- LCD TVs
- Free High-speed Internet access
- Free in-room safe
- Free local and toll free calls
- AquaKIT - mini refrigerator, coffeemaker and microwave in guest rooms or full kitchens in suites
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Aqua Waikiki PearlHonolulu,United States
- Hotel Contacts
- Extra Info
415 Nahua St, Honolulu, Oahu, HI 96815-2949
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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