Aqua Waikiki Wave
- What's Included
We stayed 2 nights not expecting a resort atmosphere as we were sightseeing and wanted close proximity to restaurants and shops. The Laylow provided that nicely. The style and layout of the hotel and public spaces were very appealing. The front desk staff was friendly and our rooms were clean and fresh. We reserved here also for the fact that it offered 2 king size beds in the double rooms. A few suggestions would be, an outside shower by the pool, mini coffee maker in the room (the coffee bar is pricey) and hooks in the bathroom to hang a robe or towel besides the towel bar on the shower door. Otherwise this was a great option for those who are on the go and want accessibility to everything. We were happy here!
This hotel is located a short walk to Waikiki Beach and right next to the International Marketplace. It is a new hotel and the fit out is a lovely island vibe. The downside was that at night it was a bit noisy and I was on the 8th floor - maybe request a higher floor. I think noise is generally an issue in most Waikiki hotels. The positive side is that the bar and restaurant were fantastic with friendly and attentive staff that made you feel at home.
I have platinum status with Marriott as a result of staying over 100 nights per calendar year with Marriott at its various brands. Platinum status is supposed to mean something, but not at The Laylow.Management is cheating elites by breaking the spirit of Marriott's elite program rules. The complimentary breakfast is a joke. In fact, pretty much anyone can get access to the "lounge" for breakfast. The lounge isn't actually a lounge. It's just countertops and cabinets in a hallway on the "executive level" floor. The breakfast itself is pathetic -- by far the worst of any Marriott hotel. In fact, a no-frills Holiday Inn Express or even the Marriott brand Fairfield Inn offers a better breakfast. At The Laylow, all you get is free coffee and doughnuts. That's it. No yogurt. No oatmeal. No eggs. Nothing even remotely healthy. The hotel doesn't even provide coupons for a discount if one wants breakfast off the menu in the lobby-level restaurant. I skipped the restaurant as the prices were ridiculously expensive: $16 for a yogurt parfait and $8 for cereal. A cappuccino was $5, which is more expensive than Starbucks. Instead, I went to the Moana Westin and had breakfast, including coffee, juice and tip/tax, on their porch facing the beach for $23. "Executive level" rooms are also supposed to receive "complimentary non-alcoholic beverages." The only beverages were coffee, water and juice. The juice was gone by early morning. At every other Marriott hotel, this would include soda pop.The Laylow also charges a resort fee of $25 per day -- they call it an "amenity fee." I would have less objection to the fee if the hotel was actually a resort on the beach. It isn't. It's a city hotel located on a very busy street a couple blocks from Waikiki Beach. There are zero resort amenities. The rooftop pool is nice, but it's very small even by city hotel standards. Also, the pool doesn't get much sunshine because of neighboring buildings.Outside of these complaints, the recently opened and renovated hotel is a gorgeous example of mid-century modern architecture. I liked the design. It's just too bad that the management has decided to penny pinch.
We went on a family vacation with our daughters, sons-in-law and grandbabies. We had three rooms at the hotel. We loved the location, and the public spaces of the hotel itself were nice. We were disappointed in the fact that after spending four nights in that hotel, our room was cleaned once, and our daughters' and sons-in-laws rooms were not cleaned at all, other than having the beds made. Even worse, they didn't empty the trash, didn't even wipe down the counters in the bathrooms and didn't take any dirty glassware or dishes away. Even though this is a newer hotel, opened in March 2017, the beds are well-worn and uncomfortable. When we asked the front desk about cleaning the rooms, several times, they apologized and said it shouldn't happen. Mind you, we had three rooms on three different floors, so the problem is throughout the hotel. The confusing and finicky elevators and room keys left people stuck in the elevators trying to figure out how the heck to get up to their rooms. The pool area was fine. Unlike some reviews we read, we did not have trouble finding a place to sit out by the pool. However, they have many large umbrella stands with no umbrellas and when we asked for one, they said they didn't have any as the ones they had were a safety hazard and they have not gotten new ones yet. Also, it would have been nice to have servers out by the pool area instead of having to go into the bar to order food or drinks poolside, even they did have a pile of pool menus to look at so you could go order. I cannot recommend this hotel to anyone as I don't like spending that kind of money and not ever even seeing someone actually cleaning the rooms or vacuuming or taking the trash away.
Great hotel, staff was excellent. Stayed on the 16th floor which had small club like amenities. Decor of the room was very retro. Best oatmeal ever, roof top bar and restaurant was really cool. We would come back...
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 247 Rooms
- 2 restaurants
- Fitness centre
- Spa (fee)
- Tour desk
- Business centre (fee)
- Parking (fee)
- Smoke-free hotel
- Two queen beds
- Flat screen TV with DVD player
- In-room safe
- Alarm clock radio
- Hair dryer
- Iron/ironing board
- Complimentary Internet/Wi-Fi
- Complimentary bath amenities
- Complimentary local newspaper
- Free local & toll free calls
- AquaBliss pillow top beds
- 328 square feet
- Located on the lower floors
- Partial views of Waikiki and surrounding neighborhoods
- Maximum occupancy of 4
Resort Location Map
Aqua Waikiki WaveHonolulu,United States
- Hotel Contacts
- Extra Info
2299 Kuhio Ave, Honolulu, Oahu, HI 96815-2632
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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