Aqua Waikiki Wave
- What's Included
As long time platinum Marriott customers, we have seen our fair share of every type of Marriott owned property. They did a great job with the renovation, top to bottom. Rooms are nice, public areas are very nice as well. Staff is friendly and professional. Downside is you're not on the beach, which we knew coming into this. The benefits for platinum members are just do not in any way live up to the standards of any other property we have stayed at. Terribly disappointing, really. The breakfast promised to platinum members is a complete joke.... pastries and beverages=not adequate. Worse, the "lounge" is literally a table in the hallway on a floor that all guests have access to. I explained my disappoint to the manager, and asked if there was anything she could do at all to help out with breakfasts since we'd have to be buying them, and was told that I got my $10 voucher (or 500 points) and there was nothing she could do. No willingness whatsoever to help us out. We visit Oahu several times a year and will be going back to the Waikiki Beach Marriott. We have six more nights here, and will be looking to move. Will post an update if necessary.
Excellent customer service, great location, cool vibe, and large rooms (2 king beds) helped make the stay excellent. From checkin to concierge, the staff was friendly and helpful. Greeting with fresh pineapple was a delight after flight to the islands as well as the gift basket in the room. The concierge (Expedia local travel expert) was extremely helpful and booked us a tour that was sold out when we tried to book it individually. Be sure to ask for beach towel use at the front desk.I was pleased they honored my late checkout request.Only issue is that Hideout bar often had special events which restricted use by hotel guests.
We decided to try this hotel based on the good reviews. It has been disappointing. Yesterday, we came back from the beach mid-afternoon to find that the room had not been serviced. I called the front desk and was told that they had until 5pm. At 5:30pm, we came back to a room that was still unmade. I called the front desk and she offered to send someone up. When I asked for a delay because we were getting ready for dinner, the agent told me she would check. There was no follow-up as to whether the room would be cleaned. When we got back, we still had dirty cups.While out, I called in to speak to the tour desk. When the agent there didn't answer, I was transferred back to the person who answered my call originally. She took my name and number and assured me that someone would get back to me. I am still waiting.Yesterday afternoon, the water in the shower was lukewarm. Last night it was cold. When I called, I was told that the engineer was working on it and I should try again in 30 minutes. I tried in 30 min and again in another 30 min. I tried again this morning and while warmer, the water was still cold. In the meantime, the water in the sink began coming out aerated and tasted like seltzer water. When I spoke to the front desk about the shower, I was given the same line as I was given last night. Now, there's no water from the sink at all.The staff seems young. Apparently they need more training.
I stayed here for 3 nights. This hotel features 1960's Hawaiian Modern mid-century design featuring nostalgic details, tropical greenery and modern comforts.Everyone who works at the hotel all seem to love their job and they all make you feel very welcomed. They were very accommodating. The staff at the front desk all work very hard to make sure you have everything you need for your stay. The rooms are amaaaazing! The best part about this hotel is that every room has a balcony and a breathtaking view of Waikiki. Some rooms face the beach, some face the mountains and some have a beautiful view of the world famous Diamond Head. My favorite view is of the mountains because in the morning you can watch the sunrise and the passing showers over Manoa Valley. The bathrooms are beautiful and have wooden tiling in the showers. The rooms are also equipped with USB docs, comfy robes, and a gift basket with all the things you need to experience the Hawai'i lifestyle. Downstairs on the lobby level you can enjoy a dip in the pool. It is designed for both relaxation and photographic appeal. It's literally an oasis. We joined them mid afternoon and had the BEST shaved ice on the island.Also on the lobby level is their restaurant, Hideout. Enjoy specialty cocktails or a relaxing lunch featuring Pacific Rim Cuisine. Everything on the menu is DELICIOUS! The Mainlander Burger is my favorite but don't miss out on their bowls, kalua pig egg rolls and fried rice skillets off of the breakfast menu.This hotel is perfect for everyone and I will most definitely be back to lay low and get away from it all!!!
Since opening in March, this hotel has become one of my all-time favorites. I've stayed here two times since they've opened and I LOVED both times. ROOMS: The rustic traditional old Hawaiian style furnishings and decorations give it a nostalgic feel all the while being sleek and modern. I love the colors. THE BEDS ARE SOO COMFY. FOOD: Hideout Restaurant/Bar has a nice ambient feel being an open air, and it's especially beautiful at night when the fire pits are lit. Food is amazing. STAFF: Everyone is so friendly and willing to help, especially the concierge and valet. They really make you feel at home and excellently assist in all your needs. Cool personal testimony- I was waiting for my car to pull up at around noon, and being that is was pretty hot, one of the valet attendants offer and say "it's pretty hot, you're welcomed to come stand over here if you'd like" pointing to where their desk is, supported by a big umbrella to keep the workers cool. Nothing big, but that small act of kindness left a huge impression.Stay here, you won't regret... you may end up lengthening your stay ;)
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 247 Rooms
- 2 restaurants
- Fitness centre
- Spa (fee)
- Tour desk
- Business centre (fee)
- Parking (fee)
- Smoke-free hotel
- Two queen beds
- Flat screen TV with DVD player
- In-room safe
- Alarm clock radio
- Hair dryer
- Iron/ironing board
- Complimentary Internet/Wi-Fi
- Complimentary bath amenities
- Complimentary local newspaper
- Free local & toll free calls
- AquaBliss pillow top beds
- 328 square feet
- Located on the lower floors
- Partial views of Waikiki and surrounding neighborhoods
- Maximum occupancy of 4
Resort Location Map
Aqua Waikiki WaveHonolulu,United States
- Hotel Contacts
- Extra Info
2299 Kuhio Ave, Honolulu, Oahu, HI 96815-2632
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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