Aulani, A Disney Resort & Spa
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We have been here 3 times during the very busy spring break season and the hotel is always at full capacity. We go into it knowing that anything we do during spring break is going to be more expensive and crowded than normal. Disney does a fabulous job at managing the crowds. We did have a hard time getting into the kids club (I wish they'd expand!), but arriving 15 minutes early to sign up worked just fine. They do a great job at removing any towels left as place markers at the pool, so you can almost always find a couple chairs if you are patient. Beaches are beautiful, rooms are spacious and clean, staff if great and there is just the right amount of Disney :)
I traveled there with my son, his wife, and their two children (ages 8 and 12). The rooms were beautiful and clean. The food was perfectly wonderful. Within the resort there are 8 different eating areas including a Japanese buffet, a buffet breakfast and lunch area, and snack shops. Several different pools and the safe beach for swimming. We also rented a car and took side trips to the Arizona Memorial, the battleship Missouri, Dole Pineapple Plantation, Polynesian Cultural Center, the Dolphin Park for a swim with the dolphins, and took an ocean boat ride. Many families there with even very small children who all seemed to be having the time of their life! Disney characters available everywhere... Donald Duck, Mickey & Minnie Mouse, Chip and Dale, and Goofy. Such fun.
Hawaiian lei greeting on arrival with cold flavoured water and a smile. Unable to go to room till exactly the 3pm check in, but lobby area is huge and beautiful to sit and relax. Amazing attention to detail, no matter where you stand on the resort you could spin yourself around and whatever you are looking at is incredible and immaculate. As we were only staying for a few days before exploring other areas of Oahu we decided to take advantage of what was on offer within the resort and we spent all our time there. I travel in a family of 4, two children 11 & 9. My children aren't into the Disney Character side of things, but there was so much more so they were always happy. We choose a standard room and I would say every room has an amazing view and the rooms were a good size for us to all share. One of my biggest issues when travelling with the family is laundry!! And I was pleased this hotel had a coin operated clean laundry on site. Staying within the resort meant all our meals were there. We learnt quickly that the little snack bars around the resort were good value and still offered quality options. We did eat dinner one night at the Makahiki, this was a buffet and wonderful fine food. Still quite pricey though and wasn't value for my kids. We had dinner the other nights at the bar/lounge 'Off the hook' .. great value, big servings, more casual meals that kids favour and the staff were all so friendly, and it was a outside setting not inside a restaurant so we enjoyed this much more, opting to stay there longer for drinks and quality time together. Breakfast and lunch we strolled around and grabbed meals/snacks from the little shacks and cafes. The pools were all beautiful, the slides were fun. We were glad we arrived mid week where we could enjoy the slides, as when the weekend came we notice large lines for the 2 slides. The lagoon was WOW!! Has heaps of lounges where you can lay down and chill and bring down drinks from the bar to enjoy. There were lots of free activities available for the kids (big kids too) hire boards for the lagoon, attend storytelling at the fire pit at night. dvd's, adventure activities (my kids did get bored half way through with this, it is quite a long activity so don't start it with tired or hungry kids) They have a kids club and offered craft classes that looked amazing but we didn't use. They do have a man made pool that you can snorkel in with the most beautiful colourful fish, I was taken back by the $70+ price tag it cost for the family to do it, you can do it all day, but after half hour we were kind of done. Overall ...this place was amazing and yes it was extremely pricey, and because of that it may not be a place we would return to, but I am glad we went and experienced the luxury and beauty of this resort. If price wasn't an option, you could not fault it. I would highly recommend. As it does attract families, I would maybe say aim for mid week ?? Even if not travelling with kids this would still be a lovely romantic place for a couple. Thank you Aulani we will always treasure our memories here !
Stay away from here if you love Disney , it will put you off for life. Closes at 10.30pm and nothing else in near. Staff are rude and not at all Disney like . Complaints are ignored and there is no entertainment. Nothing Disney at this hotel and you can't even see Stitch is Hawaii.Please avoid
Wonderful resort. The care and attention to the design, themeing and respect for the Hawaiian culture is amazing. The staff is fabulous. If you ask directions they will walk you to where you want to go. Lots of activities for adults, families and children. Great pools, lazy river. Water play area for the youngest kids. We have a 2 bedroom DVC villa with an ocean view. Magnificent view of the resort, pools and the ocean. Lots of room for up to 9 people. Full kitchen, 2 1/2 baths and 2 balconies. Closet space, washer and dryer in the villa. There are also 2 laundry rooms if you do not have a villa with washer and dryer. The valet parking staff is terrific especially when I have to take apart, load and unload and reassemble a scooter. Restaurants-quick service, buffet and table service great. Lots to choose from. My only negative is the price of food and essentials. But that is true everywhere in Hawaii. We stayed as DVC members so the room price was not an issue. All the staff we have met are friendly, helpful and welcoming.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 856 Rooms
- 2 pools
- Saltwater snorkel lagoon and lazy river
- Kids pool
- 4 whirlpools
- 4 restaurants
- Character dining
- Quick service
- Room service
- 2 lounges
- Pool bar for drinks and snacks
- Fitness centre
- 18,000 sq ft Spa (fee)
- Salon (fee)
- Kids club (fee)
- Game room
- Gift shop
- Early check-in/late check-out lounge
- Laundry facilities (fee)
- Wedding facilities (fee)
- Self-parking (fee)
- Valet parking (fee)
- Smoke-free resort
- Ceiling fan
- Flat screen TV
- Pack 'n Play playard available upon request
- DVD player
- 24-hour room service
- Daily housekeeping
- Hair dryer
- Alarm clock with MP3 capability
- Iron/ironing board
- In-room safe
- Full bathroom
- Private balcony/patio
- All rooms non-smoking
- Babysitting or child care service (fee)
- Supervised kids activities
- Arts & crafts
- Wildlife/nature programs
- Menehune Bridge & Trail - interactive water play area
- Pool parties
- Fire pit storytelling
- Character meet 'n' greets
- Community Hall games room
- Movies Under The Stars
- Hula lessons
- Treasure hunts
Resort Location Map
Aulani, A Disney Resort & SpaHonolulu,United States
- Hotel Contacts
- Extra Info
92-1185 Ali'inui Drive, Kapolei, Oahu, HI 96707-4434
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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