Aulani, A Disney Resort & Spa
- What's Included
Just what my family and I needed. Yes it is expensive as hell but it was totally worth it. We stayed 6 nights, and has a red eye home so really got 7 days at the resort. We didn’t really find a reason to leave but we did check out Costco, Target and the Aloha stadium. That’s all the kid would let us do, she wanted to go back and swim so badly. I don’t find that a lot of families interact, everyone sort of keeps to themselves. The resort activities are great. Everything is clean, except there are pigeons everywhere (not used to this where I am from). Gross. Bring your wallet, Disney wants it.
Just got home from a 5 night, 6 day stay at the Aulani and we are already talking about booking a trip back to the resort. This was our first trip to Hawaii and first time staying at Aulani. As DVC members, we booked a 2br Island garden view room that ended up having a spectacular ocean view. The room quality is top notch and what you would expect from a deluxe Disney property. The staff was extremely friendly and accommodating. The pools are great and the cove/beach area is outstanding. We spent a lot of time snorkeling in the cove and saw a ton of tropical fish. The food on property is great, especially the desserts. The Pina Coladas are the best I've ever had. I can't recommend this resort enough.
So this is our third time staying at Aulani, you can reference past reviews for more in depth information. We always enjoy staying here, even with the amount of rambunctious children and local weekenders. The music in the evening and the ambiance is unmatched on Oahu. That being said the resort needs a few areas updated. First, the pool decks have become dangerously slippery. Even with shoes on walking as slow as possible there are areas that are almost impossible to stand up on. Mainly right around the main entrances to each pools and slides. I think it’s going to be necessary to put some sort of non slip material down. When the resort first opened, they were not like this. Additionally, several of the bathrooms are looking a little rough on the stalls, damaged locks, toilet paper holders ect. I’m sure this doesn’t matter to most, but for a 5 star resort at $500 a night, everything should be in tip top shape. We stayed in room 283, the room looked out in the lawn area and was nice, clean, and in a pretty good location. However, it smelled the entire week like deep fried food. I think someone cooked in it before and the smell is in the carpet and draperies. Housekeeping gave us some room spray, and we could have switched rooms if we wanted, but what a hassle. Also the stairwell at the ocean end of this building doesn’t allow 1st floor access and we had to walk all the way back to the lobby to exit to the pool. It would be nice if that stairwell could be opened to access the pool area. So this brings me to the last and in our opinion most important topic. This resort needs to focus more on waste/conservation, that’s one thing Hawaii in general has always been about. Why are you not educating your guests on that more here? We spent a week in Maui before coming to Aulani, no plastic straws in any drinks, they have paper straws or bamboo straws that bio-degrade. This helps protect the sea life around the Hawaiian islands. Disney is handing out plastic bags, cups, straws ect. There is no information or sale of biodegradable sunscreen to protect the coral. (It would certainly help the clarity in the pools as well) We saw a guest order coffee and there were no coffee sleeves, so they gave her a second styrofoam cup to insulate her hand. 🙄 Even Walmart offers biodegradable bags at checkout. We did see recycle bins throughout the resort, but how about a push for bio-sunscreen and sell it at a reasonable price in the store on site. Or better yet, maybe offer a reusable Disney bag and a sunscreen sample at check in with information about Hawaii’s conservation efforts. This is a huge resort and Disney needs to make a big push towards growing green here. This is very important to the locals and tourists who visit these islands year after year and want to keep them pristine. But more importantly people coming here for the first time need to be informed about what it takes to keep it beautiful. All in all, a wonderful stay, we will certainly come back but I think this resort has slipped from a 5 to a 4.5 over the last year, and we hope the implement some meaningful changes in the coming year. Aloha! 🌺
Amazed from check-in.Pulled up and bell services grabbed all the bags to take to storage than our room. They also returned our rental car for us, no need to do it myself, awesome!Met with a lei's, water and walked to the front desk to check-in.Service the entire time was top notch, always asked if we needed anything and no one too busy not to offer assistance. We booked the room with vacation club points we purchased on-line so the room was far cheaper than the rack rate. Negative to club points is housekeeping only shows up every couple days and no restocking of coffee, etc. but it's worth it.We got a studio villa, included a small fridge, microwave, toaster, dishes, etc. This room worked well as we just brought food for breakfast and lunches, than ate in the resort for dinners. Room had a nice balcony, comfy hide-a-bed and large bathroom with dual head shower. Best part is all the rooms are fairly close to the lobby and they surround the courtyard so everything is just a short walk.Decent amount of restaurants on-site for varying amounts of money, but all still pricey as you are in a Disney resort of course. Food was always fast, large portions and tasted good. Buffett character breakfast was fantastic and worth the money for the experience for our kid and us. Best deal on-site is pizza at the Ulu Café, as it's an extra large pizza for about $20 and can feed a family for a meal and a half.Beach and water park are great for relaxing. Umbrellas, chairs, free rentals of life jackets, etc. all make the experience fantastic. Kids particular areas and adult only areas give lots of selection.We really liked this place and would go back. Highly recommend no more than 5 days and don't stay here if your touring the island as the expense is meant to be enjoyed on-site.
Stayed three nights in two bedroom unit. Beautifully decorated and spacious with full kitchen and washer/drier. Fantastic ocean and pool manicured landscape area views. Buffet pricey but worth it. Staff couldn’t be more attentive. Used points and three nights at Aulani compared to seven nights at Old Key West resort DisneyWorld.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 856 Rooms
- 2 pools
- Saltwater snorkel lagoon and lazy river
- Kids pool
- 4 whirlpools
- 4 restaurants
- Character dining
- Quick service
- Room service
- 2 lounges
- Pool bar for drinks and snacks
- Fitness centre
- 18,000 sq ft Spa (fee)
- Salon (fee)
- Kids club (fee)
- Game room
- Gift shop
- Early check-in/late check-out lounge
- Laundry facilities (fee)
- Wedding facilities (fee)
- Self-parking (fee)
- Valet parking (fee)
- Smoke-free resort
- Ceiling fan
- Flat screen TV
- Pack 'n Play playard available upon request
- DVD player
- 24-hour room service
- Daily housekeeping
- Hair dryer
- Alarm clock with MP3 capability
- Iron/ironing board
- In-room safe
- Full bathroom
- Private balcony/patio
- All rooms non-smoking
- Babysitting or child care service (fee)
- Supervised kids activities
- Arts & crafts
- Wildlife/nature programs
- Menehune Bridge & Trail - interactive water play area
- Pool parties
- Fire pit storytelling
- Character meet 'n' greets
- Community Hall games room
- Movies Under The Stars
- Hula lessons
- Treasure hunts
Resort Location Map
Aulani, A Disney Resort & SpaHonolulu,United States
- Hotel Contacts
- Extra Info
92-1185 Ali'inui Drive, Kapolei, Oahu, HI 96707-4434
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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