Courtyard by Marriott Waikiki Beach
- What's Included
Had a very good time at this Marriott hotel across from the beach. Wonderful concierge named Kylie Sueoka took care of all our arrangements. She is expert in the area and we could not have been more pleased.Good restaurants on properly with friendly servers. Clean well appointed room
My husband & I, as well as another couple we are friends with, capped off a 2 week Hawaiian vacation with a 3 night stay at the Marriott in Waikiki Beach. We also stayed at the Marriott in Wailea & Līhue during our trip. The hotel was nice. I have status with Marriott and we were given and upgraded room. The rooms were nice. The bathrooms were a bit outdated, but nothing that made me think twice about it. The hotel lobby is beautiful and has some great shops in it. Where my complaint lies is with their total lack of any emergency plan, or really any organization or communication with their guests during an emergency. Unfortunately, we were all guests when the missile threat was sent out to all of Hawaii. My husband, as well as the couple we were traveling with both received the alert and agreed (in a panic) to meet in the lobby. The first issue was that the stairs are not clearly labeled at all. After running all over our floor, we found the stairs tucked away, and with minimal signage. We ran down 18 flights of stairs to meet them, and once we reached the lobby it was total chaos. The staff had absolutely no plan, and no idea what to do with everyone. We kept asking where we should shelter, if there was a basement, and they just told everyone to go back to their rooms. They also made no announcements over the intercom, so God forbid the warning was real, anyone who was still asleep (it was 8:08am) should have had no idea what was happening. I don’t know about you, but I don’t want to wait out for a nuclear missile in my hotel room in the 18th floor. There was not even any mention of stay away from windows, or stay in your bathroom, or anything like that. It honestly just created more unnecessary panic and hysteria. I’ve heard accounts from many other people who were staying in hotels and they alerted their guests at once, got them into a parking garage or basement, and kept everyone there until it was determined the threat was false. All the Marriott did was take an already horrific and terrifying experience, and make it much much worse.
This is a not a new hotel and it could use an update, however it was clean, the staff helpful and it's location was hard to beat. It has two towers, 2 pools, and a beautiful open lobby as well. Having stayed in many Marriott properties I would say that this is mid to high end average, but location was perfect.
Waikiki has a busy and a less busy side. This Marriott is located on the less busy side, closer to the ZOO. It is a very nice hotel where the lobby was completely redone in a modern approach. As we stayed there many times, for us it was sad to see that a lot of the Hawaiian atmosphere, like the large outrigger canoe had gone. But times change and younger people take our place. The rooms are tired but clean. Make sure, if you can or are willing to pay to get a room at a high floor ( 10 or higher is good, 21 or higher will give you better views ) Most rooms only see the ocean when you are out on the balcony. The east side rooms are on a busy street with a lot of delivery vehicles and tour busses. The west side looks out over a parking lot. Stabucks in the lobby and an other one just outside the hotel. Great bar at the third floor overlooking the ocean and nice bites with the drinks. Great Italian place on the ground floor and the only restaurant that was able to give us a NON-GARLIC menu. Bravo for that.
I had an excellent experience with Lani Ching while checking in today. This young lady brightened my day and should be given a raise! I’m a Marriott Platinum member and I always feel at home in Marriott properties, but when an individual stands out and gives exceptional service I’m glad there’re places like this to give her PRAISE! Thank you Lina!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 403 rooms
- 1 a la carte restaurant
- Coffee Bar
- 1 bar
- 2 pools
- Fitness Centre
- Gift shop
- Meeting facilities
- Business centre
- Outdoor whirlpool
- Entertainment room with massage chairs and 65-inch flat panel TV located lobby level
- 2 double beds or 1 queen-size bed or 1 king-size bed
- 1 bathroom with shower only
- Air conditioning
- Cable television
- Hair dryer
- Coffee maker
- In-room safe
- Internet access
- Iron and ironing board
- Table and Chairs
- Maximum occupancy of 2
Resort Location Map
Courtyard by Marriott Waikiki BeachHonolulu,United States
- Hotel Contacts
- Extra Info
2552 Kalakaua Avenue, Honolulu, Oahu, HI 96815-3662
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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