Hilton Hawaiian Village Waikiki Beach Resort
- What's Included
We just got back from 10 days at the HHV on a first-time visit. We're familiar with the property since Dad's office was in the Lagoon Apts. on property in the 70's & 80's. I also worked my way through school in Waikiki at several top restaurants.First of all, laundry. Trek down to the other side of Ala Moana Blvd. and head down toward the main drag (Kalakaua Ave.). Cross the street. Laundry is in back of the 7-11. Have parking.Review of the HHV is way better than expected. We stayed in the Alii Tower 05 room which has almost a 180 deg. view of Waikiki from Diamond Head to Ala Moana yacht harbor. A+Breakfast was quick & easy takeout at the Pickle (soon to be Wiki-Wiki). We spent $30 for a big breakfast combo, 3 croissants, and a couple of drinks. B+ for quality & convenience.Lunch - we ate off-property. Try the zip-pac or surf-pac at Zippy's For a taste of local flavors. Dinner - Our spot was Tropics Bar & Grill with preferential seating for Alii guests. Try the Kona Kampachi (local style fish), a NY Steak cooked perfectly to order, & the BBQ Rib Appetizer (4) or full dinner (8). Our 14yo son loved it. We spent $120 for dinner for 3 and had food left for late-night snacks. B+ for quality & price.Bali - A+ quality, but the prices are straight out of Tokyo. (Yikes!) We spent $240 for 3 for lobster, filet, and a local dish. Maybe try once.Service - the service was just outstanding: Valet (Randy, Will, Austin). A+Front Desk (Brenda, Jacqualyn, Kaiulani, Kehaunani) A+Tropics (Liz) A+Pickle (all) A+Housekeeping (all) A+How do they do that?It's not really possible for a service team of that quality to be assembled across all the different depts. of a major hotel property. Maybe we just got lucky. Maybe not.How did they do that?We wound up cancelling the Big Island leg of our trip. Why go anywhere else? I just hope that they're as good to you as they were to us. Aloha & Mahalojim
This hotels is the worst place that I have ever stayed at! They oversold the hotel and put us in what they called “apartments” but it had to be the worst room I’ve ever stayed in! Even worse than a cheap motel that you are forced to stay in on a road trip cause you are just too tired to drive anymore! When I asked why they oversold they said that management does this all the time!! There was no empathy for my family and I at all!! I decided to just cancel my stay and go else where and they said that they could definitely do that for me because it would help them out! Im so disgusted by this hotel! Be warned whom ever decides to stay here! I’ve read other reviews about how bad this hotel was but I didn’t believe it, but now to have gone through it myself I now know. The only people that I saw that weren’t being told they have to stay else where was the Japanese tourists they were being given their keys in packets that looked as though they were already pre made for them! I usually don’t write reviews good or bad but this had me so upset that I need to share my thoughts to prevent anyone else for possibly going through this!!
You pay for a room and that's about all you get.Having stayed at many of the world's best hotels from taj to Shangri-La and other hiltons I'm consistently dissappointed by the Hilton chain of hotels. They're always in a great location but they just lack the touch of making you feel special.As we left our taxi there was nobody to help us with our bags, we had to drag them across the uneven stones that make up the lobby and then from the moment we arrived we saw the long queues to check in, the line for Hilton and Hilton honours is seperate, at first there was only around 3 people working the 15 or so check in desks, and the line quickly grew to around 50 people in both lines. Eventually around 40 minutes later some more staff came and opened a few more counters. I would NOT like to know what it's like at 3pm as we arrived early. This isn't a one off occurance, throughout our stay there's always lines to check in like people are sardines. Every so often a Hilton employee will come past and say move this way or move that way because the line is literally blocking half the lobby. I have NEVER experinced anything like this in a hotel before, and nobody even offered a drink or a sorry for the wait. I feel sorry for the people at the back who probably waited 1-2hr plus. Once we finally got to the counter the check-in process went fine, and we got our room in the rainbow tower which was an ocean view corner suite on the 20th floor. The view was spectacular and this is what your paying for, there is 2 nice balconies one which faces the ocean, one which faces the bay. That's where the enjoyment ended because the room is very poorly equipped. There was no bottles of water provided, the fridge was empty, there was only 2 cups provided despite booking for 3 people, there was some tea and coffee provided but only 2 cremers which was enough for 2 people. I've been to many hotels where they provided nuts or water or even tea and coffee ready as we arrived to the room, expect none of this, you'll most likely have to go down to the severely overpriced shops downstairs to buy some basic items like milk.Getting back down to enjoy the resort you'll find you need to pack into the elevators like sardines because the elevator will start at the top and stop at every floor to pick up people despite being full already. If your in the lower floors you might have to wait for 2-3 elevators to pass before you get in, to be expected when you have 3000 rooms in a resort. The whole area is very crowded, there's bus loads of people everywhere and expect to wait for a long time to eat at any of the resort restaurants, who will serve average food at best. Overall this is a poor place to stay if your looking for a quality and relaxing hotel. Literally stay at ANY of the other beach hotels and you'll have a much better experi nce. I ended up staying at an Airbnb next door at the illikai for a while and I paid 1/4th the price of the Hilton and had a fully equipped room with a stunning view and no large crowds. My 2 cents of advice, stay away from this place if you don't want to feel like a sardine.
Well we arrived here after 20 plus hours of flying with 2 six year olds. They made me take them to the beach as soon as cases where in the roomTaxi from airport is $40 approx better than trying to sort out a shuttle. On arriving it was busy at main desk, we went straight to Ali tower that have own check in desk, no Que and straight up to a very clean spacious room with great ocean view 13th floor.This tower has own private pool which is great to get away from the crowds and more relaxing.This Village is great all the shops you need, 5 pools your kids will love them we went in them every day, the staff in all locations where first class and a credit to Hilton and your independent traders. (one concierge was not so helpful and could not be bothered to phone the next Hilton hotel on big island for me but on this occasion I will not mark down as everyone else went out of there way to help).Pricey but you get what you pay for
Nice hotel great Location, 2 swimming pools But very dirty pools obviously with no maintenance I wish if there's a swimming Pool for adults Because the actual pools is for kids and very noisy even if you want to relax and suntanning
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 2,860 rooms in five, multi-storey building
- 5 swimming pools (incl. 10,000 sq ft Super Pool)
- 6 a la carte restaurants, 1 buffet, 7 snack bars
- 5 bars
- Fitness center (fee)
- Tour desk
- Spa (fee)
- Massages (fee)
- Beauty salon
- Gift shops
- Laundry facilities (fee)
- Water aerobics
- Water sports (fee)
- Nightly entertainment
- 1 king or 2 double beds
- Cable TV with pay TV
- Coffee/tea maker
- In-room safe (fee)
- Internet (fee)
- Full bathroom
- Balcony or terrace
- All rooms non-smoking (smoking allowed on balcony/terrace on specific floors only)
- Max occupancy 4 persons
Kids Eat Free - Kids eat free (12 yrs & under) when dining with paying adult. Menu restrictions apply. 1 child per adult. Meals are buffet breakfast at the Tapa Cafe, Buffet breakfast & dinner at the Rainbow Lanai. Not available during holidays, in conjunction with special menus or events, or with other special promotions.
Seniors - Seniors 55+ receive a complimentary amenity. Proof of age may be required at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hilton Hawaiian Village Waikiki Beach ResortHonolulu,United States
- Hotel Contacts
- Extra Info
2005 Kalia Road, Honolulu, Oahu, HI 96815-1917
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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