Hilton Hawaiian Village Waikiki Beach Resort
- What's Included
Small City, maybe too big of a facility. Check in was slow. Waited 45 minutes with only 2 people ahead of us in line. Checkout was about to be just as long, but a worker said we could just leave the keys if we didn't need a receipt.As expected, very expensive amenities like the Starbucks, wailers store, restaurants. Room was clean and great beds. Free movie rentals were nice touch, but on-demand would be better. The pools were nice, but too many pool chairs were "reserved" with towels for many hours with no one near the pool.
I recently stayed here for a 4 day conference. The 'Village is much of what it adverstises itself as: a massive, all-inclusive restort where families, singles, couples, and conference goers alike can use to get the Waikiki experience without having to leave the premises. It delivers on most/much of that, with happy staff, gorgeous settings like koi ponds, waterfalls, wide beaches, nice pools. There are a dozen eating and drinking options and many places to sit and relax.Unfortunately, I found a few things that were off-putting:- The nightly live music at the more popular restaurants/bars (Tapa bar, Tropics restaurant) is defeaning and did more to chase my friends away than add to their experience. On a weekend (fri/sat) night, also, you can't get away from the noise, even in your room. The music went on those nights until 10:30/11:00 at night.- The fitness center for a resort that must hold thousands is pitful: maybe 4-5 ellipticals, a bike or two, some yoga mats, one set of barbells, and a few machines. By 8:30 on a normal day it was getting too crowded to use. 1/3 the size it should be.- My room was decently spacious an had a balcony, but the room was moderately clean (bed: fine, bathroom: so-so). The refrigerator, even hidden away in a cabinet, whined throughout the night. Not great lighting for the room and difficult to reach outlets for a modern traveler with 4+ electronic devices. The shower was below average wtih a shower head that had long since given up and pointed straight at the floor.- Small things like WiFi in the room being extra, a somewhat mysteriously controlled thermostat set at 64 when I entered, and ala carte costs for things I'd expected to be included (beach umbrellas, though towels can be had with a plastic card you have to present) gave me a sligthly "meh" feeling.- Selling high-end luxury items appears to be a priority: there are dozens of shops that you have to navigate to just get around the resort, making it feel morel like a mall than a hotel.- Check-in: friendly staff but a nightmare: lines 10-15 ppl long, no self-checkin or checkout kiosks.
We stayed at the Grand Islander in the first month of opening. Very lovely resort. Lots of kids, so family friendly. Good shops and close to the main shopping strip. Hilton starts the strip so it's a little far to walk to the main strip. Main pool is very close to the Beach area. Beach is gorgeous and clean. There are fireworks every Friday night at the resort.
I stayed at the resort with my brother for two nights. The check in process was quick and efficient and all staff members were pleasant and helpful.What I initially had a hard time with is the scale of the place, 3000 rooms, plus time shares and condos. It really is huge. It is a city. Our room was more like a 14th floor mini suite. It had a separate bedroom and a real living room with a great veranda with a beautiful view of Waikiki Beach.The resort has many, many choices in terms of restaurants and activities including a program for kids that looked pretty good. I cannot say for sure as we did not have any children in our party.The food is good in a the restaurants we tried, but it can be very pricey. For example, the breakfast buffet is $34.99 per person.The bottom line is that we enjoyed our stay and would likely stay there again.
We enjoyed our stay at the Hilton. Our room in the Diamond Head tower was very large but dated. The other towers looked much newer, so I would recommend staying in a different tower. The staff at Hilton is always friendly and the concierge was quite helpful. There is plenty of shopping and restaurants within walking distance, which was very nice. The pools are nice and we rented an aqua trike for the lagoon area. Things to know before you go: beach chairs and umbrellas need to be rented on the beach, you need to have a pool card to get a towel and as others have mentioned the checkout process is a zoo. We would definitely return. The hotel provided a good home base for our vacation.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 2,860 rooms in five, multi-storey building
- 5 swimming pools (incl. 10,000 sq ft Super Pool)
- 6 a la carte restaurants, 1 buffet, 7 snack bars
- 5 bars
- Fitness center (fee)
- Tour desk
- Spa (fee)
- Massages (fee)
- Beauty salon
- Gift shops
- Laundry facilities (fee)
- Water aerobics
- Water sports (fee)
- Nightly entertainment
- 1 king or 2 double beds
- Cable TV with pay TV
- Coffee/tea maker
- In-room safe (fee)
- Internet (fee)
- Full bathroom
- Balcony or terrace
- All rooms non-smoking (smoking allowed on balcony/terrace on specific floors only)
- Max occupancy 4 persons
Kids Eat Free - Kids eat free (12 yrs & under) when dining with paying adult. Menu restrictions apply. 1 child per adult. Meals are buffet breakfast at the Tapa Cafe, Buffet breakfast & dinner at the Rainbow Lanai. Not available during holidays, in conjunction with special menus or events, or with other special promotions.
Seniors - Seniors 55+ receive a complimentary amenity. Proof of age may be required at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hilton Hawaiian Village Waikiki Beach ResortHonolulu,United States
- Hotel Contacts
- Extra Info
2005 Kalia Road, Honolulu, Oahu, HI 96815-1917
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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