Hilton Hawaiian Village Waikiki Beach Resort
- What's Included
This was our 2nd stay at the Hilton Hawaiian Village in the last 18 months. I was hoping some of the issues on our 1st trip would be resolved because we really LOVE the location and the Rainbow Tower. We arrived at the hotel about 11am on Friday. Luckily the line was relatively small and the wait was only about 15 minutes. We are Hilton Honors Members so that does help possibly.. Our room was ready so we were able to check in right away. We were on the 15th floor with Lagoon/ocean view. I was disappointed that the bed was on the opposite wall so when you laid in bed all you saw was the tower across the lagoon..last time we could look out and see the beautiful water. The other issue was people smoked on the balcony around us. If the door was open the room filled with a smoke smell. My husband had called the hotel the week prior and ordered a Lei to be presented upon arrival to the hotel as a surprise for me. This was a Birthday trip. They never presented the Lei at check-in and called several hours later saying the notes were missed when we checked in and they would bring to the room now. One of the lei's were wilted. Very disappointing. No compensation was given whatsoever.The pools were very crowded and finding a seat was a challenge at times. Service at the pool was also very slow sometimes waiting 45 minutes for a drink. The worst part again was the dirty pool chairs and gross towels. They only give you one towel card at check in and each time you want a towel you check it out with your card then return it to get your card back. No card..no towel and they will not give you extra. If you misplace your card it is a 10$ charge. They are 2$ Wal-Mart towels at best! If you want to sit at the beach you would need to rent a chair especially with no towel to lay down. The shops were great and most of the staff we encountered was very friendly. We ate off Property mostly and the location is very convenient to several great breakfast and dinner places. There are no bathrobes in the rooms or safes.Overall I am giving 3 stars because of the views and location. We travel often and Next time in Hawaii we will most likely try a new hotel.
Thoroughly enjoyed our stay at this resort. All the staff were awesome! Our stay in the Rainbow tower was worth the upgrade. The ABC store was our friend. If I had anything negative to say is that I would highly recommend they find a way to incorporate a self serve laundry facility. I believe they offer a dry cleaning service. We ended up hand washing a few of our items. Also on Friday evenings before the fireworks there is a little show at the pool by the beach. We were told about it when we first checked in. What we weren’t told is that it was 30 dollars per person. We really wanted to see the show so we paid to get in. Even though there is standing room around the outside of the pool it becomes very congested. Don’t pay to see it not worth the money. If you can find a spot to stand do so. If not you are not missing much. All in all it was a great experience.
Been here a few times now and will continue to book again and again. We stayed in the rainbow tower and the views are amazing, the rooms are spacious and the service is excellent. There are so many restaurant selections to fit anyone's taste and the shopping!!! There are so many cool little shops. It's a huge property with great amenities. I participated in the yoga classes and there were a couple different instructors and they were both excellent. The grounds are just beautiful to do morning yoga on the lawn. You can hear the waterfall by the wedding chapel. Just love the beaches, pools, service...awesome hotel. Can't wait to book another trip.
Terrible beds, mattress were as soft as, the beds were far too small and ask why you would use the space for a dining table when you can't cook in the room. Use the space to offer more couches so the family can sit as one
Wow! Everything you could ever want from a Hawaiian vacation is right here at your finger tips. I've been to Hawaii a few times, but for my birthday trip I planned a 5 day stay just here... no Island hopping. The Hilton Hawaiian Village is a huge complex with 3 hotel towers, 20 restaurants & Bars, shops, pools, man made lagoons and of coarse the magnificent pacific ocean with a sprawling white sandy beach right at your door step! I knew I wanted to stay at the iconic Rainbow tower in a corner room. That was too expensive, so I book a regular ocean front room. After booking, they gave me an option to upgrade to a corner room for a discounted price of $50 more a night if it was available. I was so looking forward to this upgrade, but when I checked in guess what? It wasn't available! I was really upset, but the super nice Front Desk agent worked some magic and got me something even better. A less desirable (to some) corner room facing both the resort and the ocean... Awesome! Corner rooms have 2 balconies, so I had a view of the resort and the mountains on one side and the ocean and Diamond Head on the other. Magic! At the resort I floated in the ocean, shopped at the ABC store, ate breakfast lunch and dinner at a different restaurant every day and enjoyed a Luau. All without ever leaving the resort. Some might want to explore near by Waikiki, I get that. It's about a 15 minute walk to get Waikiki, so consider that if that is something you might want to do. You can also get a taxi or use the free trolley that picks you up in front of the resort. The one day I did want to venture out, I was able to rent a car right at the resort. I had a great time on the other side of the island and returned the car right back to my new Island home, the Hilton Hawaiian Village!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 2,860 rooms in five, multi-storey building
- 5 swimming pools (incl. 10,000 sq ft Super Pool)
- 6 a la carte restaurants, 1 buffet, 7 snack bars
- 5 bars
- Fitness center (fee)
- Tour desk
- Spa (fee)
- Massages (fee)
- Beauty salon
- Gift shops
- Laundry facilities (fee)
- Water aerobics
- Water sports (fee)
- Nightly entertainment
- 1 king or 2 double beds
- Cable TV with pay TV
- Coffee/tea maker
- In-room safe (fee)
- Internet (fee)
- Full bathroom
- Balcony or terrace
- All rooms non-smoking (smoking allowed on balcony/terrace on specific floors only)
- Max occupancy 4 persons
Kids Eat Free - Kids eat free (12 yrs & under) when dining with paying adult. Menu restrictions apply. 1 child per adult. Meals are buffet breakfast at the Tapa Cafe, Buffet breakfast & dinner at the Rainbow Lanai. Not available during holidays, in conjunction with special menus or events, or with other special promotions.
Seniors - Seniors 55+ receive a complimentary amenity. Proof of age may be required at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hilton Hawaiian Village Waikiki Beach ResortHonolulu,United States
- Hotel Contacts
- Extra Info
2005 Kalia Road, Honolulu, Oahu, HI 96815-1917
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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