Moana Surfrider, A Westin Resort
- What's Included
The architecture is beautiful. The location of the hotel is fantastic as it is closed to everything. Service was wonderful also. Bed is comfy.The amenities and rooms leave something to be desired. Small pool and old rooms. Our bathroom had water stains on the walls all around our toilet and our bedroom had eerie red smear marks on the wall. My parents room was noisy even though it's on the 8th floor. But that's what you get when you are right on the busy strip of waikiki.
The first impressions of this hotel are that it is spectacular. The architecture is beautiful and you can feel the history of place as soon as you walk in the grand entrance.The check in process was quick and easy but we did arrive early on a Sunday morning so I wouldnt expect anything less. Due to it being so early (approx 7:30am) our room was not ready so they offered us the use of a room to shower and freshen up. They then took our details so they could advise us (by text to our mobile) when our room would be ready. We enjoyed a breakfast buffet at Dukes (next door) and then killed sometime in the pool.Once in our room I was a little underwelmed. It does feel a little dated but we did have a decent partical view of the beach. We had 2 queen beds as we are a family of 3. The beds were comfortable and the quality of sleep was good.The hotel facilities were very good, we only tried the Beach Bar and the food was decent and atmosphere was great. The service was OK but a little inconsistent.I think the biggest issue I have is the value for money. The room price and resort fee combined meant that we were spending approx $400 USD per nigth on accommocation. While I realise that Waikiki is expensive I simply dont believe that we got decent value for money.The pool was decent and being there with my 5 year old we spent a lot of time there. The other reason for spending time in the pool rather than the beech was due to the $50 per day that the hotel wanted for an umbrella! This was a particularly frustrating policy when most of the umbrellas sat there unused as people had them for an entire day but never came back after an hour or 2 of use. I believe it would be in managements best interest to offer half day or even less hire as I believe they would end up with more people utilising them and most imprtantly more happy guests.In summary I would recommend Moana Surfrider as from what I could see this is the best on the beach (with guest private access to the beach) but it comes at a price.
This is a lovely hotel with lots of old world charm. On the occasion we ate at the Beach House Restaurant the food was amazing! Lots of places to eat nearby for variety. The very high end shops on the strip outside tell you that this is a place for the very wealthy. The beach is very busy, sunbeds available for hire at this hotel are very pricy at $55 per day but we did treat ourselves on the last day. Staff are very helpful and we had a lovely stay here. Would recommend this hotel - if you have lots of money then this could enhance your stay considerably.
This is a beautiful hotel in a fantastice spot right on the beach. It's not modern and flashy so don't expect that. The Moana was the first hotel to be built in Waikiki and the decor reflects this. It has a relaxing opulent feel to it and we will always stay here as it always delivers on our expectaions. Yes they do have a lot of weddings here as it is so beautiful but I never found these encroaching on our holiday at all. The beach bar under the stunning banyan tree is fantastic, it's very busy so there is lots to see. Don't expect the drinks to be cheap...this is a prime spot...i did not how ever find them extortionate. The beds and bedding are devine, so good infact that I am going to go online and buy there pillows...they are awesome. We did not find the city view room to be too noisy, nothing really happens along the main street until after 10am any way. Staff are great and nothing is a problem. As an added bonus the best coffee in town is right on the premises at Honolulu Coffee. Over all the price of staying at the beautiful Moana is well worth it.
I've stayed twice this year at the Moana Surfrider. I've stayed here because someone else chose it and someone else was paying the bill. If was up to me, we would have stayed somewhere else, quite a bit cheaper and probably less busy and definitely quieter. The hotel is beautiful. There is no doubt that it is a lovely looking place to stay. But unfortunately, beauty is not everything.Check in is quite slow, our rooms both times were quite small and quite noisy. We had to turn the air con off at night as it was too loud, then after an hour, we had to turn the fan off too, as it was making a clicking noise which made it impossible to sleep. The good thing about having the air con on, is that it partically drowned out the noise from the people in the room next door. The walls where we were seem to be paper thin and we could hear a lot of noise from the room next door. We were woken up the first morning at 5 am, when the young children in the room next door woke up. I don't know why people take young kids into expensive hotels, but, if they do, you would think they would make a bit of an effort to keep them quiet??? Luckily the parents took the kids out at 6 am, but by then, I couldn't get back to sleep anyway. I also found the bed a little hard and really missed the classic Marriott-type mattress and bedding. I was expecting something more luxurious for the price. The lift is also very slow, and on one day, broken! (There is only one lift that serviced the area where we were staying so we chose to use the service elevator instead, ignoring the sign that said it was only for staff use). I think that a lot of the clientele that stay in this hotel are a bit more interested in status than comfort. It is also a very popular place to get married. You see bridal couples everywhere, all the time, which is sort of cute, but it can get annoying when you have to get around them (like physically walk around the huge gowns) a lot. The beach bar and pool area are fantastic and it is indeed a beautiful hotel. It is a pity that the rooms don't match up to the standard of the public areas. I would have been very disappointed if it were me paying the bill to be honest.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 794 Rooms
- 3 restaurants
- Evening entertainment
- Kids club (fee)
- Fitness centre (fee)
- Spa (fee)
- Tour desk
- Business centre
- Wedding services
- Internet/Wi-Fi (fee)
- Parking (fee)
- Valet parking (fee)
- One king or two double beds
- Views of the city
- TV / in-room movies (fee)
- In-room safe
- Hair dryer
- Iron/ironing board
- Internet (fee)
- Lanai (subject to availability)
- Maximum occupancy of 4
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Moana Surfrider, A Westin ResortHonolulu,United States
- Hotel Contacts
- Extra Info
2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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