Moana Surfrider, A Westin Resort
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I'm originally from Hawaii and regularly stay at this iconic old Hawaii Hotel when I'm here for work and play.Location: towards the end of Waikiki and on a nice stretch of beach, not as crowded as the patch in front of park across from the Hyatt. Common Areas: refurbished building but with all the old Aloha charm. Rocking chairs on the Lanai, Banyan tree in the courtyard. Airy and open lobby with lots of comfy seating both inside and in the back porch.Room Types: This is the most important decision to manage your expectations. I've always booked directly on the SPG website, so I know exactly he kind of room and in which wing it will be. All the rooms are updated but vary in size and feel.Tower Wing: This is the newest addition and is a high rise structure. Typically the most expensive room type. Pros: Rooms are huge and all have an outdoor covered balcony with space for seating outside. Bathrooms are also large and has tub. High floors are also very quiet. It's also closest to the Spa, gym and club lounge. Cons: Rooms are decorated in the standard Westin white, so it doesn't have the unique Hawaii charm. I always try to stay here for because of the room size and quietness.Diamond Wing: This is in the old building extension in a low rise structure. Rooms are medium in size and has a indoor balconey. Part of the main room has wood floors and there are rocking chairs in the area to mimic an outdoor patio, but it's in the room. The slider doors are large and opens but it's essentially a floor-to-ceiling window with railing, no actual outdoor space to sit. Pro: room has more Hawaii charm and in a charming structure. Cons: Bathrooms are tiny overall, 1/2 the size of Tower rooms and shower only. There's only room for one in the bathroom. Rest of room is average in size but comfortable for 2 people. Lower floors can be noisy as the ocean view rooms overlook the patio below used for weddings and events. If no other choice, will pick this room type.Banyan Wing: this is usually the lowest priced room. It's in the original building and in a low rise structure. Pros: Rooms are decorated with the most Hawaiian feel. Ocean view rooms have a picturesque view of Diamond Head. Cozy window seat. Cons: Rooms are the smallest of the 3, even by NYC standards and not much space to store luggage. Practically, the room is only comfortable for 1 person. The bathrooms are also tiny and only has a shower. Very little counter space for toiletry. For the price, this is not a great value. I avoid this room type as much as possible.Staff: efficient and warm. Know me by name now and very helpful. Hotels are very full right now, so book early to avoid escalating rates.
My husband and I recently spent 4 nights at the Moana Surfrider. It was a great first experience to Hawaii. From the moment we entered the hotel and could see through to the ocean, we were in awe. Our room was lovely (a Deluxe Ocean Tower room) room, a great size with a fantastic view. I loved the bathroom with the closet and Japanese style toilet! I appreciated the refrigerator hidden in the TV cabinet and in room chair and balcony chairs are very comfy. Everyone I encountered (guests (some foreign) and employees) were very friendly and would recommend places for my husband and I to visit. The morning pool counter guys were funny and really nice, I took the Lei making class and that gentleman was very nice and took time to get to know all of the attendees. I did not eat at any of the restaurants as I wanted to try new cuisines every night. The pineapple whip is really good (at the beach cafe) though pricey.Honolulu Coffee Co. was amazing, highly recommend!We did the self guided tour which was nice, I appreciated the brochure to lead us around the display cases. A few negatives.I had to hunt down someone for 2 days to get a Lei. Not very welcoming in that regard. The bed is way too soft and not comfortable. We wanted to take advantage of our souvenir photo which is part of our resort cost, but in order to do that, you had to do a 50min photo session where they would attempt to have you purchase other photos. A real bummer, so we declined. Parking is a bummer but part of your resort fee so might as well take advantage of that. We valet'd on the first night but that was even more of a hassle. The balcony was amazing, except when someone is smoking/pot nearby or if the grill is going, you get a smell of burgers grilling.
We were really excited to stay at this hotel. We paid quite a bit to stay at a beautiful hotel as we were really excited to travel to Hawaii for the first time. We had booked through Expedia and had chosen a standard room, which we thought was going to be great as the hotel looked great from the pictures. When we arrived the lady at the desk had said that she didn't have a room available for us (We were very confused at this point as we had booked 4 months in advance to secure our room and paid a deposit. And not to mention had just flown across the country). She said could put us in a disabled room as it is exactly the same but even bigger and was trying to convince us that we were getting a great deal. After asking if we could have a normal room (that we had originally booked) just in case someone was to turn up and needed the disabled room, they just persisted to move us into the disabled room. We arrived in the room and unfortunately the room had a strong urine smell that seemed like it was covered up by cleaning products but had only made it worse. We felt so let down as we were really excited to arrive on our first day and to then be moved into a room that we didn't book or agree too. We felt very uncomfortable telling the staff as they didn't really want to help us find a room that we were happy with. You would think after spending thousands of dollars on a tiny room you would at least not have to insist on having the hotel listen to your request. We never got to use the pool either as there were only a few chairs around the pool and a few sun beds on the beach that fill up by 7am. We had to lay on the beach on our towels every day.
This is a really nice hotel in a great location right on Waikiki beach. It's an older hotel but it has been recently renovated so that it is nice and clean without losing its historic charm. The street out front is busy with shops and restaurants.Only downside is that it can be very expensive, especially for room service.
We stayed in this hotel for two weeks and wow it really was amazing from the minute you walk through the doors it was just eye opening . The staff are so friendly and helpful. The food was so nice we had the breakfast every morning and we didn't need to eat again till the evening . The rooms were cleaned daily . The hotel is right on the beach one side and on the main strip the other , I would defiantly stay here again and would recommend it to all . The beds round the pool were free but If you wanted a canopy it was around $55 . We just got the complimentary towels and lay on the beach .
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 794 Rooms
- 3 restaurants
- Evening entertainment
- Kids club (fee)
- Fitness centre (fee)
- Spa (fee)
- Tour desk
- Business centre
- Wedding services
- Internet/Wi-Fi (fee)
- Parking (fee)
- Valet parking (fee)
- One king or two double beds
- Views of the city
- TV / in-room movies (fee)
- In-room safe
- Hair dryer
- Iron/ironing board
- Internet (fee)
- Lanai (subject to availability)
- Maximum occupancy of 4
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Moana Surfrider, A Westin ResortHonolulu,United States
- Hotel Contacts
- Extra Info
2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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