Pacific Beach Hotel
- What's Included
The location of this hotel is excellent. We stayed in an ocean front room in the Beach Tower - the view was amazing and we got a great rate for this room. I assume that after the construction is complete the prices will go up. We were aware of the construction before arrival and so were not bothered by it when we were there. I expected delays with the elevators, but did not experience any.The room was well appointed, but as others have stated, the bathrooms are tiny. I didn’t think much of this when I read reviews before departure, but it really was an annoyance and if you are an above average sized person you may have issues with it. My major complaint about this hotel was the customer service. The front desk (temporarily moved to the Beach Tower) was the slowest service I have ever received in a hotel. So disorganized. I can’t imagine that the hotel construction caused this, as customer service should not be affected by physical amendments to a hotel. I called before our departure to discuss changing the dates of our stay and was unable to speak to a person at all, being on a lengthy hold every time I called – once for over an hour! (this is not a 1-800 number either, so incurred long distance changes for this). My husband finally got through the next day. How frustrating!!!I would only stay here again if I had an ocean front room. The views make up for all of the other downfalls. But a room without such a view is not worth it.
This is a great place to sleep and take a hot shower. The beds are very comfortable and all the rooms are renovated and are nice and clean. The maid staff is wonderful and friendly. NOTE: HOTEL IS UNDER RENOVATION UNTIL SEPTEMBER 2017. TIP: If you are to stay here ask for the Beach tower as opposed to the Ocean tower. The Ocean Tower is located behind the Beach tower and you must walk along construction zones to get to the Ocean Tower. Also, the elevators are very, very slow due to the construction.Views are also very nice. We had an Ocean view. But, I would ask for an Ocean Front view. I was disappointed upon checking in, as they said to go to the concierge for a free gift. The free gift for me was to take $200. off the excursions I already booked if I was willing to have a discounted breakfast by the beach. But, then I had to go on a tour of the Wyndham property. They were trying to get me to go to a time-share presentation! I was very annoyed. Come on, I was in Hawaii! Do I want to waste my time to hear about the "free gift". There was no free gift. I guess I watched to many Hollywood movies of Hawaii. TIP: call the excursion companies first before you book anything with the concierge's. And book early for any special events, for example New Years Eve. Don't trust or listen to the concierge people.
Although the hotel is still being renovated ( pool etc ) Rooms are fabulous - Japanese toilet seat ( all warm and nice ) add extra touches Rooms are EXACTLY as good as the images All rooms are renovated with SO much storage its like a home away from home - so many drawers and storage its brilliant .Huge TV is also a bonus - overall a very comfortable stay I read complaints about elevators but did not experience anything .Postion is fabulous - view are amazing . Couldn't fault the staff or the service Th only thing would be nice is some water bottles to drink although tap water is fine to drink .Coffee machine in room is an extra bonus ..Beds are super cosy and comfortable Definitely going back once renovations are completed cant wait !! Thank you PBH ..Ill be back
We stayed two nights at Pacific Beach in a newly Reno room. The first night was great we were on 25th floor nice partial ocean view, king room surrounded by rooms with a football team young men and we did not hear a word. The second night there was a fire alarm shortly after we had gone to bed. Found to be the fire sprinklers on the floor right above us malfunctioned and four rooms on our floor including us had water leaking thru to our rooms and we had to pack up and move. We were moved to the 37th floor two queen bed room. Nice but much noisier than the first night it was on the other side of the hall. We had to leave early the next morning, it would have been nice to have some accommodation for the inconvenience of moving like breakfast. Very nice bath products. Clean, very comfortable beds. Soft towels, great location.
The hotel is a block fromWaikiki beach , they are renovating the rooms so if you don't mind the noise , they are a great find . The staff is very pleasant , as usual in Hawaii . Only downside was the elevator , it's a big hotel so check in and out times , the elevator waits were very long ... but all in all still a good hotel .
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 837 rooms
- 2 a la carte restaurants
- 1 pool
- Outdoor whirlpool
- Tennis court
- Gift shop
- Meeting facilities
- Business centre
- Golf nearby
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Air conditioning
- Cable television
- Hair dryer
- Coffee maker
- In-room safe available for a fee
- Internet access (fee)
- Iron and ironing board
- Table and Chairs
- Max occupancy: 4
Resort Location Map
Pacific Beach HotelHonolulu,United States
- Hotel Contacts
- Extra Info
2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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