- What's Included
Overall the hotel is nice and inviting. Staff is friendly and helpful, however my biggest issues were the amenities. The pool in the hotel is tiny and more like a pond than a pool. We were told that we could use the pools at the Sheraton next door, which we decided to do on one of the days. We were not told of any stipulations, or regulations regarding which pool or amenities we could use. After spending $65 on a mediocre lunch at the pool in the Sheraton, we were told we could not use it the second we approached the water, and were asked a million questions as if we were trespassing. It would have been nice to know that before we spent that unnecessary money on the food, and hunted for a chair. What we were not told is that we were not allowed access to the "infinity" pool - as the other pool was extremely cramped. As a result, we were unable to enjoy our pool/pond nor the one at the Sheraton. The beach space is also limited and you are charged $40 for beach chairs -despite spending a ton of money to stay at the resort, it was a complete turn off. The rooms are clean, but not very spacious. Snacks after 11pm are hard to find, so make sure to stock up on waters/drinks during the day. The location of the hotel is prime and near all of the shopping and dining. If you are not into the pool or beach, this is a great place to stay. If you are like myself and enjoy the relaxation, quietness, swimming, and sunbathing, you might find it to be an issue the tight space near the pool area, the size of the pool, and the fees for beach chairs.
The location was good right on beach and the royal Hawaiian Center which has food and shops. Beautiful gardens and trees ,but the rooms are pretty gross I stayed in the newer Malani tower and there was grime and gunk in all the corners in the bathroom especially on the shower head which was disgusting. Not expected for a pretty premium priced hotel. Room looked a bit rundown. would hate to see the older rooms condition. The staff was lovely thought
This place is awe isnpirng with period decoration and fittings of days gone by. Every room and space tells stories from yesteryear and top it off with a Maitai at the beack .Service slow but guess that's old fashioned too, just gives you more time to soak it all in. Must do if in Waikiki
This is my second time at the Royal Hawaiian and I loved it. This time I was in an Historic Ocean View Room, no upgrade to the Maliani Tower like last time. Loved the room. The beautifula carved doors and the view wer spectacular. The housekeeping and Bell Staff are so well worth commending. They were friendly and helpful and always a bright smile and an Aloha as you passed by. The room was quite spacious and I loved tyhe quirky walk in closet! Bathroom was a little on the small side but there was only one of me so not a huge issue- the shower however was large and NOT over a bath which I really thought was brilliant.As always the physical envirnoment make this an oasis, I don't know how it can be so quiet when right in the middle of Waikiki. I was very disappointed with the reception I received upon checking in. I arrived at 3pm, check in time aftyer transferring from another hotel. This was a special treat and I was excited at being in such an iconic place, The girl on check in was disinterested and not at all personable. She rather off handedly gave me a key, didn't explain it was a swipe key, didn't explain teh resort fee or inclusions except made me feel as though I was less than becuase the Bakery offered a free welcome assortment of pastries that in her words' I suppose you could get in the morning'. I think that when you pay the money that you do at a place likethe Royal Hawaiian that the welcome should be most impressive and an acknowledgement of the specialness of the hotel and the stay for the customer. This woman was not a great ambassador for the hotel.Apart from this is was a great stay. Thank you especially to the housekeeping and bell staff- you were wonderful.
Have been here multiple times and it’s not the same anymore. Hotel cuts corners everywhere and will screw you for every cent. Pool staff were so so rude (one of the beach boys) told me there was no beach chairs available for rental- when infact there were atleast 30 stacked up not in use. YOU GUYS ARE PATHETIC
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 528 rooms in two 6 & 17-storey building
- Snack bar
- Fitness centre (fee)
- Spa facilities (fee)
- Golf nearby (fee)
- Gift/Specialty shops
- Beauty salon
- Tour desk
- Valet laundry (fee)
- Room service
- Business centre (fee)
- Internet access (fee)
- Valet parking (fee)
- Supervised kids activities (fee)
- Fitness centre, spa & kids activities located at the Sheraton Waikiki
- 2 double or 1 king bed (Total occ: 3)
- TV with pay-per-view
- Alarm clock
- Hair dryer
- In-room safe (fee)
- Coffee/tea maker (fee)
- Wireless Internet (fee)
- Balcony (n/a in Garden View rooms)
Kids Eat Free - Kids eat free (12 yrs & under) when dining with a paying adult. Meals are breakfast, lunch & dinner at the Surf Room restaurant. Menu restrictions apply. Max 2 kids per table, 1 per paying adult.
Honeymoon Special - Honeymoon couples receive a free room upgrade based on availability on check-in & a bottle of domestic champagne. Valid year-round.
Resort Location Map
Royal HawaiianHonolulu,United States
- Hotel Contacts
- Extra Info
2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.