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Sheraton Princess Kaiulani

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  • Reviews
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Overview
A century ago, Hawaii's last and most beloved princess lived in the heart of Waikiki. Her story unfolds at the site, which today graces the former royal estate of 'Ainahau. Just a two minute walk from Waikiki Beach, or the International Market Place, this historic property offers an enjoyable poolside atmosphere, as well as 'Creation', Sheraton's Polynesian cocktail & dinner show.

tripadvisor Traveler Reviews
  • eyt27 : Honolulu, Hawaii
Excellent and Courteous Front Desk Service

During my extended stay at the Sheraton Princess Kaiulani, I was treated to extremely friendly and professional service by the front desk staff. On numerous occasions, I found myself going to the front desk with questions regarding my SPG membership, room rates, accounting, etc. and each time a staff member or manager was able to accommodate my request courteously and efficiently. I would like to specifically identify and highlight the great service of front desk staff members Ms. Uyen (sp.) and Ms. Erin and also the manager, Mr. Bob. Staff members like those mentioned above really put this property a cut above others. If you're planning a trip to Waikiki, I would highly recommend the Sheraton Princess Kaiulani because you'll rest assured that you're being taken care of by true hospitality professionals!

  • sfleuti : Jongny, Switzerland
Location perfect, hotel could be better

Only 1 night at Sheraton Princess. Location is perfect, just across Waikiki beach, shops & restaurants. In the resort fees, you can have a beach chair. Room need to be upgrade. We had a pool view but it was more a garage view.... Bed & room clean. For our next stop to Honolulu, for the same price, I'll try another hotel.

  • Arahiri : Tahiti, French Polynesia
friendly atmosphere sojourn

I have stayed at PK every year those last 10 years and it still maintain that cosy atmosphere.The staff is always doing its best to help despite the size of the property more than a thousand rooms it never feels crowded .....(there is a lot of Japanese guests and those are usually very discreet!)the food could be improved but there is the Moana Surfrider opposite.I complained some years ago when they introduce the resort fee for I do not use most of the benefits offered,29,50 usd per day for Internet,water in the room,towels on the beach and some other thingsThat does not prevent me to return there every year.It is a good place to be in Waikiki I regret however the constant increase of the rates ....thy are very good in yields management!!

  • Hazel123474 : Braunton, United Kingdom
Extremely impressed

This was the last hotel of our Elvis tour and it didn't disappoint. We had a fridge to keep cold drinks and fruit in and a much needed coffee making machine. The beds were clean and comfortable and the pillow cases seemed to be changed every day which was nice. Toiletries were replenished every day as was coffee, milk etc. We had a lovely balcony with a fantastic sea view and overlooking the pool where there was nightly entertainment. I couldn't fault it. It was fabulous. Well done to them. We were also just across the road from the beach and in the middle of the shopping areas.

  • :
1st Hotel of our Honeymoon

We arrived at the Sheraton Princess Kaiulani tired from over 20 hours of traveling but we were so excited to finally be there. Upon arrival we were checked in and given our room key. As soon as we entered the room we were so underwhelmed and disappointed. This was the first night of our honeymoon and we were expecting so much more. We had booked a room with a partial Ocean View. The furnishings in the room were extremely dated and the space was very small. The bathroom was basic, certainly not luxurious as had been sold to us by Kuoni our travel agent. When we opened the balcony door to have a look out to the ocean, I didn't know which way to look it was non existent. To top it off there was a bug on the bed so the room didn't even look clean. We called down to reception and told them about the view and that we weren't happy with the room. They moved us to a full ocean View. I would argue that this was actually partial but at this point it was probably as good as we were going to get. There was no acknowledgement of our honeymoon by the hotel in way of even a congratulations, it was a very disappointing start to the holiday. We didn't spend much time in the hotel as we booked lots of tours during our short stay in Oahu. Would definitely go back to Oahu but wouldn't recommend this hotel, pictures of rooms on website are not true representations.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 1152 rooms in three 11 & 29-storey buildings
  • 2 restaurants
  • Food court
  • Bar
  • Pool
  • Golf nearby (fee)
  • Gift shops
  • Beauty salon
  • Fitness centre, spa & kids activities located at the Sheraton Waikiki. (fee)¬†
  • ¬†Tour desk
  • Concierge
  • Valet laundry (fee)
  • Coin laundry (fee)
  • Room service (fee)
  • Nightly entertainment
  • Parking (fee)
  • Internet access (fee)
  • Variety of water sports and activities nearby

Standard Hotel Rooms include:

  • Air-conditioning
  • Cable TV with pay-per-view movies
  • Mini-fridge
  • Coffee/tea maker
  • In-room safe (fee)
  • Internet (fee)
  • Full bathroom
  • Balcony or terrace in most rooms
  • Non-smoking rooms
  • Max occupancy 4 persons

Also available: City View Rooms or Partial Ocean View Rooms with 1 king or 2 double beds.

Kids Stay Free - Kids stay free (17 yrs & under) when sharing room with adults, utilizing existing bedding.

Kids Eat Free - Kids eat free (12 yrs & under) when dining with a paying adult. Meals are breakfast & dinner only at the Pikake Terrace restaurant. Menu restrictions apply. Max 2 kids per table, 1 per paying adult.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Honeymoon Special - Honeymoon couples receive a free room upgrade based on availability on check-in & a bottle of domestic champagne. Valid year-round. Subject to change.

Please note: Only one upgrade allowed per booking.

Resort Location Map


  • Sheraton Princess Kaiulani
    Honolulu,United States

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sheraton Princess Kaiulani
120 Kaiulani Avenue, Honolulu, Oahu, HI 96815-6203

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.