- What's Included
Trendy, sophisticated and completely refreshed, this resort ushers in a new level of comfort, style and panache to the Waikiki scene. Brand new facilities include award-winning dining, waterslide and interactive fountain area for kids.
Disgusting, unsanitary place. I am not certain what was more disgusting - a dirty sock found behind a sofa cushion, or a number of toenails on the carpet that clearly has not been vacuumed in months, if not years! Staying by their pool or on the beach was just as horrific. They run out of towels, they are extremely understaffed, they kick you off beach lounge chairs and take your umbrellas by 5 pm although you've paid for the whole day. According to one of the employees, they keep running out of towels on a regular basis, so this was not an isolated incident! I was not going to write a bad review as the hotel's guest manager was extremely accommodating and helpful when I demanded to be moved to a different hotel. However, then my family and I were asked to vacate their beach lounge chairs because they close down at 5:00 pm! I travel a lot and have stayed at many, many hotels. However, this hotel is, by far, the worst place I have ever experienced! Even 1 star is too much for this place, so they should thank their guest relations manager for getting even that. Ghastly, disgusting place!!
We traveled with a family of 9 and had 2 sets of adjoining rooms. Ruth and her staff were amazing at taking care of us and making sure we were all set up. Great pools, beach access, and close to shops and eating.
Well, the resort is amazing and fabulous, you wont want to leave it at all. The beach is picture perfect and the rooms have view of the ocean. The staff is very helpful and the food is really nice. I would definitely want to visit again.
We just celebrated our son's graduation party at the Sheraton Waikiki and it was more than we could have asked for! Working with Aki, the Events Manager was so easy and he was so flexible and patient. Every attention to detail was taken care of and although we made so many changes (with trying to make this event perfect for our son) he was always supportive and accommodating. At the party, Jeff and his staff were very attentive our guests and service was great! The food was delicious and our diverse group of guests had nothing but complements about the menu. Everyone had a great time and we'll be back again next year for our younger son's party!!!
Just come back again from this magnificent property it still is so exciting every time we come back here we have been coming here every year for the last 5 years. We stayed in room 1035 which is one of the Kai suites which has club access on the 30th floor amazing views love it up there Stephen and his team do a wonderful job in the evenings and breakfast time is just as good the staff made you feel very welcome and on check in Renee made us feel welcome and even said if we wanted to go to a higher floor the next day we could but we decided to stay on the 10th floor previously we have stayed higher but we found this floor was great the noise from Rum Fire wasn't that bad as we went to sleep late most nights thanks for another amazing stay thanks team Sheraton can't wait till we see you again 😍😍.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1636 rooms in one 31-storey building
- Kids pool
- 3 restaurants
- 2 bars
- Snack bar
- Pool bar
- Fitness centre (fee)
- Coin laundry (fee)
- Parking (fee)
- Tour desk
- Room service
- Internet access (fee)
City View or Partial Ocean View or Ocean Front include:
- 1 king or 2 double beds
- Full bathroom
- Hair dryer
- TV with pay-per-view movies
- Coffee/tea maker
- In-room safe (fee)
- Alarm clock
- Internet (fee)
- Max occupancy 4 persons
Also available: City View Hotel Rooms, Partial Ocean View Hotel Rooms, and Ocean Front Hotel Rooms.
Kids Stay Free - Kids stay free (17 yrs & under) when sharing room with adults utilizing existing bedding.
Kids Eat Free - Kids eat free (12 yrs & under) when dining with a paying adult. Meals are breakfast, lunch & dinner at the Ocean Terrace Restaurant. Menu restrictions apply. Max 2 kids per table, 1 per paying adult.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Honeymoon Special - Honeymoon couples receive a complimentary amenity.
Resort Location Map
Sheraton WaikikiHonolulu,United States
- Hotel Contacts
- Extra Info
2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.