- What's Included
Trendy, sophisticated and completely refreshed, this resort ushers in a new level of comfort, style and panache to the Waikiki scene. Brand new facilities include award-winning dining, waterslide and interactive fountain area for kids.
Just returned from 8 nights in the Kai suite. This is our 3rd visit to the Sheraton Waikiki and our second in a Kai sweet. Pros- good size room for family of 5.Awesome central location.Magnificent views complete with daily visits from turtles. Rumfire bar & restaurant. Club lounge view. Our housekeeper (26th floor Kai suite) was fantastic. Valet & bell services were great. Staff checking wristbands of people at pool to ensure they're guests of Sheraton- this was a major issue on our last visit- pool FULL of blowins Cons- HAVING TO PAY TO SIT ON A POOL LOUNGE WHEN IM PAYING $800+ A NIGHT TO STAY HERE. Absolutely unacceptable penny pinching. Sheraton management NOTE: this makes you look cheap not exclusive!!!! Poolside chairs are marked reserved and are patrolled by unfriendly, passive aggressive pool staff. I saw one guy told off for having his sons floaties on them- there was not one person sitting on the payed chairs at the time. Also witnessed an elderly lady sitting on the end of one while her infant grandchild played with the water at her feet- again, no one on the chairs nearby. Having come from Aulani where the guest experience is paramount, this really soured our poolside experience. CON- my friend was charged incorrectly at check in and had $25000.00, yes twenty five thousand, pending on his AMEX. Unacceptable and incompetent to say the least! Then upon checkout, same friend had AMEX billed for both theirs and my room. Another $15000.00!!!!!! They had my CC on record for my room so it's disturbing to think how this could happen. Club lounge- to repetitive and boring with food choices. Was much, much better 3 years ago! I wouldn't pay extra for this access anymore.Rooms, pool area and facade need some maintenance & a makeover. Overall a nice stay but not great one unfortunately. I give 3.5 stars
Fantastic place in the prime location at Waikiki beach. Very friendly staff and lots of things to do in the surrounding area. Great infinity pool. The rooms are rather old and would need some upgrading.
We had a very enjoyable stay at the Sheraton Waikiki and it would be our pick of family hotels in Waikiki due to its location and facilities including separate adults-only pool and a family pool with slide. It also has a fantastic bar RumFire to watch the sunset.The daily resort charge provided access to MiFi for high-speed internet access around the island which we also found very useful.It is located right on the beach so we could easily go between the beach and pool all day, and also right in the middle of Waikiki so easy access to shops and restaurants.Only about 30 min walk to Ala Moana Shopping Centre or $12 taxi ride.Our beachfront room was located on the 10th floor, the view was fantastic! We enjoyed sitting on the balcony watching the surf, Diamond Head and looking for turtles.The only negative is how busy it gets around the pool and difficulty in getting chairs. You can reserve areas for an additional cost.
We stayed here for 4 nights in the Ohana suite. The suite was large and very comfortable for a group of six. The views were spectacular. The staff at the hotel is very friendly and helpful, even giving us a late check out at no charge. The location perfect, right on the main strip overlooking the beach.The one downside was the stench coming from the toilet. Anytime the toilet was flushed, it would smell ratchet. We didn't bother complaining, but it was almost unbearable at times. The washroom itself is a bit dates and could use a renovation. Amenities smelled great. I heard that Sheraton updated their amenities. I've never used their previous products, but these were adequate. Not as luxurious as higher end hotels, but did the job. The final downside was loud construction. We stayed in and attempted to relax in our room during the day one day and there seemed to be a loud jackhammer or something very loud with the doors open and closed. We were on the 9th floor. Impossible to take a nap or relax on the lanai. One night around 3:00 am, there sounded like what was a loud pipe or something making noises for about 20 - 30 minutes making it difficult to fall back asleep. We would definitely go back and stay here again, opting for a different room though!
The room was spacious and clean. We had a great view of diamond head and Waikiki beach. We didn't try room service, so We can't speak on that. However, the service and friendliness of the people in the hotel was very nice. The location is central to walk all around Waikiki.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1636 rooms in one 31-storey building
- Kids pool
- 3 restaurants
- 2 bars
- Snack bar
- Pool bar
- Fitness centre (fee)
- Coin laundry (fee)
- Parking (fee)
- Tour desk
- Room service
- Internet access (fee)
City View or Partial Ocean View or Ocean Front include:
- 1 king or 2 double beds
- Full bathroom
- Hair dryer
- TV with pay-per-view movies
- Coffee/tea maker
- In-room safe (fee)
- Alarm clock
- Internet (fee)
- Max occupancy 4 persons
Also available: City View Hotel Rooms, Partial Ocean View Hotel Rooms, and Ocean Front Hotel Rooms.
Kids Stay Free - Kids stay free (17 yrs & under) when sharing room with adults utilizing existing bedding.
Kids Eat Free - Kids eat free (12 yrs & under) when dining with a paying adult. Meals are breakfast, lunch & dinner at the Ocean Terrace Restaurant. Menu restrictions apply. Max 2 kids per table, 1 per paying adult.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Honeymoon Special - Honeymoon couples receive a complimentary amenity.
Resort Location Map
Sheraton WaikikiHonolulu,United States
- Hotel Contacts
- Extra Info
2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.