The Kahala Hotel & Resort
- What's Included
After a ho hum stay at the Westin villas on Maui we were greatly anticipating an enhanced experience at The Kahala. And that's just what we got. It is located about 10-15 minutes away from Waikiki in a more quiet, residential area in its own enclave. We found that appealing to be away from the hustle and bustle. From the moment we arrived, the staff was the epitome of welcoming & friendly. They projected a genuine happiness of not only having us there but ensuring that we had an exceptional time. The front desk clerk who checked us in was extremely sincere in her efforts to upgrade our room in honor of our 10 year wedding anniversary. They were even gracious enough to send up a bottle of champagne on ice. -- classy move. We were greeted with beautiful leis and an adorable stuffed dolphin for our son. We booked this part of our trip through Costco who informed us regularly about ongoing construction throughout the property. Although this didn't sound too great at the outset, hotel management did an amazing job of containing any noise and related mess. In fact, it did not disrupt our stay in the least. We actually received 2 phone calls from of all people, the hotel operator who simply wanted to make sure that we were enjoying our stay and asked if there was anything they could do for us. Our room was on the 8th floor with a glorious sweeping head on ocean view. Very large lanai. Equally spacious bathroom with his & hers sides and finally a comfortably sized stall shower with good water pressure. (Separate large tub). I must mention that we have never encountered a hotel with bath towels as soft and plush as the Kahala's. There was also a keurig coffee maker with complimentary coffee pods provided daily. There were some issues though. The room itself needs work. The carpets are frayed and stained and the walls need a fresh coat of paint. There was a musty smell that we asked housekeeping to remedy. They tried to no avail. Also, the sheets almost felt damp. While it was humid, we certainly did not encounter that in Maui. But kudos to housekeeping who offered to change out the mattress. To be clear, notwithstanding these deficiencies, The Kahala is no dump. In fact, we believe they are far outweighed by the staff's exceptional service & care. We started each day with their incredible breakfast buffet. It exceeded our expectations. Lots of choices for kids and adults in a beautiful setting, overlooking the ocean. The saltwater pool was on the small side but never a challenge getting loungers with umbrellas. It was only steps to their self-contained beach where seating was equally easy. We enjoyed their towel policy, which was as simple as being asked, "how many do you need?" A welcome change from the hassle-filled and rigid policy at the Westin Maui. Kahala pool staff even insisted on escorting us to our choice of loungers and set them up with chair covers. The dolphin lagoon was a wonderful feature and we enjoyed seeing them. They offer a personal hands on experience in the water with them but we found it too pricey. We would be remiss by not mentioning the wonderful, highly skilled concierge staff. Special shout out to DeeDee, who was so friendly and knowledgeable and treated our 5 year old son like a prince. The Kahala is lucky to have her. Finally, it cost a lot to stay at The Kahala but it was worth every penny. But on that note, if you do book through Costco: it literally pays to check for pricing changes between your time of booking and departure. In our case, not only did the package price decrease by $357, they actually added comp breakfast buffet and parking. Costco refunded that difference immediately. If you happen to read my review of the Westin villas in Maui (same trip), you'll notice we wondered where their self-proclaimed aloha spirit was. We found it. It was here at The Kahala.
We are big fans of the Kahala Hotel and love it for its beautiful surrounding, impeccable service and delicious food. Most recently, we hosted a dinner party at the Maile Ballroom for our friends and it was truly a very memorable experience for everyone. A successful dinner party is one of the greatest achievements a host can claim and here, we would like to share this wonderful achievement to the Kahala Hotel team for partnering with us in hosting this special gathering for our friends .Some background on what made it special, once we set the date, we worked very closely with Grace Chan, Chef Wayne on the preparation & ideas. Special mention also to Sonja and Michael for the amazing dessert and rosemary bread. The Kahala team is absolutely top notch on the island. Preparing food for many guests is never easy but the team did it in style. The feedback from my guests included “Ribeye cap was tasty and lobster prepared to perfection. SeaBass was also excellent. Foie gras crunchy on the outside and juicy inside. Salad, scallops and fantastic appetizer plate and dessert selection. Even rosemary bread served hot!”, just to share a few comments. We are delighted with Gerald Glennon, General Manager for leading this wonderful group of people. The team deserves the real praise on what truly goes on behind the success of the party. Thank you Kahala Hotel and look forward to our next event soon!
You only do it once and it better be good. We picked Kahala Hotel because of its reputation as being the best hotel in Honolulu. We were so glad that we did. The service was amazing and for a 200 people banquet, the food were delicious too!With 9 months of planning and working with Grace Chan from the Kahala hotel very closely, she made sure everything was done to perfection. From the cocktail on the lawn to the main event, the banquet was extremely successful, memorable and we can't ask for anything more.The hotel rooms were amazing, all the guests had a great time, dancing into the night and after party at the hotel. A night to remember, and thank you Kahala Hotel for the wonderful memories.
Recently I was invited to a dinner party at the Kahala Ballroom. I was so impressed with the cuisine and service that I just had to compliment Executive Chef Wayne, Manager Grace and their staff for the top notch dinning experience. Our appetizer was cooked to perfection foie gras with vanilla roasted pineapple.hearts of palm salad was fresh, crisp and with just the right amount of dressing. The enticing aroma of the freshly baked rosemary bread permeated the entire dinning room. Then the Chilean seabass/ribeye, both cooked to perfection and literally melted in our mouth, For dessert, matcha crepes with French vanilla ice cream - WOW was all I could say!
Nice and clean hotel. Location is beautiful but far from waikiki beach and shops. It quiet and private beach is beautiful but very windy. Hotel itself need an upgrade/remodeling. Things look a little dated like the pool and room furniture. But service and staff were awesome.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 5 a la carte restaurants ( Grill, Japanese )
- 1 pool
- Four private pool cabanas available by reservation
- Fitness Centre
- Gift shop
- Meeting facilities
- Business centre
- Internet access
- Introductory Surfing lessons
- Keiki ClubHawaiian culture classes
- Designer shopping arcade
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Air conditioning
- LCD Flat Screen Television
- Coffee maker
- Desk and chair
- Maximum occupancy of 4
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
The Kahala Hotel & ResortHonolulu,United States
- Hotel Contacts
- Extra Info
5000 Kahala Avenue, Honolulu, Oahu, HI 96816-5411
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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