Turtle Bay Resort
- What's Included
Pool areasThere needs to be a hot tub for adults only!!! Having kids in EVERY one ofthem is not acceptable . Not everyone wants 2yr old and older -who may notbe potty trained in the water with you.\HotelOcean Front view room was wonderful.Your room keys are too sensitive! I had to change mine 3 times , have never ever had this issue in any other hotel-plus having tostand in a line with people checking in is UNACCEPTABLE !! We have alreadybeen in that line-don't need to be subjected to it again.Your hidden resort fees are deceptive-40.00 a night is ridiculous!!!Kula GrillYour restaurant in hotel- Kula Grill has many disgruntled employees- atethere 3 different times. Once at bar area,once at table,once forNew Year's buffet.When we asked to sit at bar during breakfast-we were shocked that you had adifferent waitperson for each group there. One employee berated anyone whosat there. The person that had been sitting there before us wasn't waitedon -until after we ordered-she had a different wait person. She finally waswaited on. Then getting the bill or more coffee was insanely long.Our group of 8 came for lunch and were waited on ,much later than othersarriving later. When our waitperson finally came-excuses were given- weshould have been seen by next shift ect- absolutely crazy.When we came for New Years Eve buffet and were almost only table there.They started pulling up food before closing of buffet- we had to ask forthem to leave some of the food (desserts).As a whole Kula Grill has a very dysfunctional staff that does not worktogether well-why I don't know. Needs major improvement!!!!
We used Shaka Kayaks through the resort and had outstanding service with our guides Sean & Brian. Amazing amount of knowledge about the history of the area and our teens loved seeing the turtles. Great way to feel adventurous without any danger as we all use life vests. We also had a horseback riding tour that took us through the wooded areas and along the beach to see some stunning vistas. Don't forget to use the Adventure Center to rent mountain bikes (teens loved this) and snorkels. We stayed in the cottages which is completely worth the extra money. We didn't have to hear kids running up and down the hallways and we felt like we were in our own private home. It's a quick walk to the main hotel for breakfast or to the golf course for lunch. We stayed in December and were very happy to have avoided the crowds of Honolulu (which was only 1 hour away). The waves as this time of year are stronger and the snorkel/swim area was closed for safety once during our stay. We had perfect 70 degree weather and saw many rainbows that Hawaii is famous for.Don't forget to get a helicopter ride with Paradise Helicopters through the hotel. Ki was our guide and gave us a great tour.
We stayed here for our honeymoon and loved this hotel. It was not close to the airport, but it is a beautiful drive. The ocean surrounding the hotel is so romantic and relaxing. We could hear the sounds of the waves in our room all the time. We definitely want to come back and stay again! Make sure to check out the blowhole by the pool too!
I loved the room, but the bathroom was the best. And they have a Keurig so if you are a coffee drinker, you are set for the day!Everything else was top class, food, view, amenities. You will LOVE this place!
I believe you need to decide what you want out of your Hawaii trip. If you want a more remote, peaceful, beautiful resort experience that is mainly couples and families - then Turtle Bay Resort is the place for you! If you want high-energy, singles, shopping, culture, restaurants and action - then stay down by Waikiki Beach. My wife and I definitely wanted to relax this trip (vs. staying out all night at a club, etc) so, Turtle Bay was an excellent selection. Some practical thoughts when planning your trip to Turtle Bay Resort:Thumbs Up:1) Beautiful Property - WOW!2) Quiet - Never slept better (was not woken up once by noise in the hallway during a week's stay)3) Service - I can easily say that I have never experienced better poolside wait staff, plus they offered us a hospitality room to freshen up before we departed (we had a late flight so wanted to hangout at the pool before heading to the airport). We chatted with a ton of employees - very upbeat and friendly!4) Fitness Center and Classes - Really well done5) The Guidepost for making reservations for attractions - great job Nathan! We set-up several sightseeing excursions through the Guidepost.Areas of Improvement:1) Parking: It didn't appear that there was a valet service available. I never minded the walk, but would bet most people would find it annoying to drive around a lot for 5+ minutes and walk several blocks to the hotel.2) Long Drive to Anywhere: If you want to visit attractions (i.e. Pearl Harbor; Honolulu; etc) plan on 2+ hours of round-trip driving. The two lane road to the highway is SLOW moving - you have a ton of great surf spots along the way that holds up traffic.3) The resort's food is average - so, if you want to head out to a local town (Haleiwa); plan on a 30 minute drive each way. We really liked Banzai Sushi in town!4) Beach: Snorkeling was fun, but if you want to jump in the waves and have a non-rocky beach - this is not the place. I don't believe I can blame the property for this...just a fact.5) Cost: You came to Hawaii, so you probably already know this... :-)Overall, my wife and I really enjoyed Turtle Bay Resort and its staff! Mahalo!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 443 rooms
- 4 restaurants
- 2 bars
- 2 pools
- Kids pool
- Hot tub
- Water sports
- Surfing (fee)
- Surf school (fee)
- Horseback riding (fee)
- Hiking trails
- Tennis (fee)
- 2 golf courses
- Golf academy
- Spa (fee)
- Luau (fee)
Hotel Room includes:
- 1 king or 2 queen beds
- In-room safe
- Hair dryer
- Iron/ironing board
- Lanai (Deluxe and Premium rooms only)
Kids stay free - Applies to all children 17 and under, when sharing room with parent and using existing bedding. Maximum room occupancy restrictions apply.
For the Kids - Kids pool and kids club (for a fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Turtle Bay ResortHonolulu,United States
- Hotel Contacts
- Extra Info
57-091 Kamehameha Highway, Kahuku, Oahu, HI 96731-2149
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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