Turtle Bay Resort
- What's Included
I can’t say enough about this resort. It was amazing! I stayed here for three nights with my girlfriend and enjoyed every moment. They were very welcoming with friendly staff. The resort was very clean and well looked after, we stayed in an ocean view room which had a stunning view over the main part of the bay. The room was very clean with a very comfortable bed. The pool layout with the bar over looking the bay is breath taking especially on sunset. We also experienced the afternoon sunset horse ride through the bay and I would highly recommend this as it was a really fun experience. Overall, it's in a great location on the North Shore and I would love to stay here again next time I go to Hawaii!
Upon arriving at the resort we thought it was beautiful. The valer parking was convient and the staff was nice. The front desk staff was just ok, nothing to special about them. The decor was gorgeous with a relax beach vibe. Our room waa clean with fantastic views and the cutest decor. We attended the fire and knife show but do to the small area and lack of seating it was hard to view. The educational part of the program was fun and entertaing but I didnt see any knives used. We ate at the Kula Grille where the hostesses were very rude and not friendly at all. Our waiter was subpar and the food was nothing special. The crab and lobster cakes were very fishy in flavor letting me know it was not fresh. The pork belly was lacking flavor and the cheese platter was eh, I have had better. We ordered a burger which was requested to be well done but came out rare and was sent back. Upon it coming back the bun was not toasted as the rare burger they we sent back was and you could tell the lack of care that went into the new burger. We also had the pasta which lacked in flavor and to be honest the cheese cake factory version of the same pasta is better. Due to the lack of good service and not satisfying food we did not dare order desserts to have more dissapointments and we are dessert people. I was delighted to see the many options of excerise classes but truly disappointed that to see that there was a fee associated to all the classes. Unlike other resorts we stayed at where the classes are included in the resort fee and rate when staying there. I inquired with the staff about the surfing lessons and the lack of knowledge the staff had on the activities offered was surprising to me. You would think that all staff would have thorough knowledge of all the activities at the resort. The beach access was great and the area was clean with the staff with the towels very friendly. Overall the location room, decor and cleaniliness was the best thing about our stay.
We saw the hotel on your website and it was absolutely gorgeous - once we arrived it was even better and there is not a lot of places I can say that for.It was a great break for a family with a lot to do and very romantic if you wish for a second honeymoon. My husband and myself was very impress with the good service friendly staff and good food and would highly recommend the resort, money very well spent.
We spent 4 nights here in January and really enjoyed our time at Turtle Bay. We don't normally stay at massive resorts but wanted a few days of chilling out with great views and are pleased we stayed here. Pros: - Location, location, location - the north shore is spectacular and the hotel has a prime spot- The views from the rooms. I don't think any room has a bad view and waking up to the sound and sight of the ocean was wonderful - The sunsets at the pool bar with live music was so much fun- Almost all the staff we met were lovely, polite and keen for us to have a great time- The food was good for a resort of that size- Spa was great (but expensive) and I really enjoyed the yoga classes- There are beautiful trails all around the resort and we saw a huge old banyan tree and "hidden" beaches.- The overall quality of bed, linen, beach-loungers, etc was high Cons:- As mentioned, food is on the expensive side but we really appreciated the coffee shop for a cheaper / smaller breakfast option- For a $40 a day resort fee, on top of the room rate, I thought there was too many additional charges - gym class fee, half of the beach loungers had a fee, etc- Great to see a sustainability push but there are single use plastic glasses by the pool and straws by default-We found the "green" option of no housekeeping for 3 nights a bit strange as we'd prefer a quick clean daily but to keep towels and have re-usable glasses. That felt more cost cutting than being green. Love the re-use water bottles though and thought it was good value at $5! But, most of these are small details. Overall it's a big beautiful resort with a big heart and we would go back!
We stayed at Turtle Bay for 3 nights and 4 days after leaving Waikiki for a week and had an amazing time ,staff was fantastic very clean resort and beautiful property went on a sunset horseback ride which was a great way to see the property . We will definitely be returning spending more time there the next time for sure . The views are amazing as well from your room we were in a family suite on the East side .
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 443 rooms
- 4 restaurants
- 2 bars
- 2 pools
- Kids pool
- Hot tub
- Water sports
- Surfing (fee)
- Surf school (fee)
- Horseback riding (fee)
- Hiking trails
- Tennis (fee)
- 2 golf courses
- Golf academy
- Spa (fee)
- Luau (fee)
Hotel Room includes:
- 1 king or 2 queen beds
- In-room safe
- Hair dryer
- Iron/ironing board
- Lanai (Deluxe and Premium rooms only)
Kids stay free - Applies to all children 17 and under, when sharing room with parent and using existing bedding. Maximum room occupancy restrictions apply.
For the Kids - Kids pool and kids club (for a fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Turtle Bay ResortHonolulu,United States
- Hotel Contacts
- Extra Info
57-091 Kamehameha Highway, Kahuku, Oahu, HI 96731-2149
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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