Holiday Inn Club Vacations Orange Lake Resort
- What's Included
OverviewContemporary resort complex located 4 miles from Disney World & EPCOT.
Bitten by bugs, dodgy air-con, toilet constantly keeps flushing, beds squeaky and uncomfortable, doors stick and if you're not careful you can leave your front door open when you go out! Complained, only air-con engineer came out, left in freezing cold - it doesn't seem to be adjustable!
We are checking out today. We originally stayed here 10 years ago. In that time Orange Lake has grown dramatically. It is a large property with lots of people. If that doesn't deter you it's a great experience. It is clean and well maintained, beautiful gardens,lots of pools and a fun lazy river. We enjoyed swimming against the current for a good workout. The mini putt golf courses made for lots of fun. We were a group of my 3 grown up children, 20, 22 and 24, along with my daughters 24 year boyfriend. We spent time at Universal, the 9 hole walking course and in the fun zone. Try Wildside Barbecue, Bonefish on Wednesday's half price Bang Bang, Bonanza Golf with Cici's Pizza buffet. All down the street. The North Face outlet was popular with my kids, I liked the TJ Maxx down the street. The Publix was super convenient, practically on property.A fun time by all.The time share folks were even good.
We've been coming for years- 5 wks this visit in a 2 br unit in the west village. Goods:Employees are very friendly and responsiveImmaculate ground and pool areasMany choices for pools and golfOnly 10 minutes from parksShuttles go constantly around premises for people without carsBads:Our unit is starting to look dated - granite was replaced and bath tile updated but appliances are abysmal esp dishwasher and laundry. The sliding screen is terrible and we called and all they did was put it back on the track - it should be replaced.We visited friends at Marriott Grand Vista and their unit was noticeably more modern.Towels are at times threadbareThis is picky but the shampoo provided shrank to 1/2 the size this year (similar to what you would find in a Hampton Inn for 1 night). While more is provided it appears that they are trying to save money/cut costs - but what kind of message does this send? Chintzy!The snack bar at River Island changed over to Boars Head (good product) but no more burgers and chix and fries for kids. Sandwiches are labor-intensive so waits are long and prices higher. We ate once in the 5 weeks and then decided to go out or in-unit - normally we would eat there a dozen times at least. The snack bar at the North Village has no food - transitioning???We still enjoy OL but we pay over $2K per year in HOA/taxes and for that our expectations are higher than the product provided.
Here's the upside – we stayed in the West Village and it has great amenities and is very family-friendly (if that's what you're looking for). The gym is open from 5am to 11pm (but always busy in the mornings til about 10am; if it is busy and you're up for a run/brisk walk, the resort is so large and pedestrian-friendly, you could run/walk the resort). There's lots to do for kids from the pools to the arcade to ping pong and access to the other villages' amenities.There's also a lazy river (not in the West Village though but on the resort) which we would have loved to use but when we found that you actually have to pay to use it, we passed. Though the resort is huge, there is a shuttle within the resort that runs til midnight and bus stops throughout (very convenient). In our village, there was a really nice atrium to relax in for some quiet time and it's very spacious, so even having some quiet me-time is feasible here. There's a lake, but you can't swim in it (the gators and snakes – there are signs! And we overheard one of the beach staff members seeing one one day). You can tan on the beach, though – there are nice loungers and you get full sun there which is really nice. Though there are gators in the lake, you can still partake in water activities (e.g. jet skis, paddle boats, etc) - the staff said the noise from the jet skis keep the gators away from the shore typically (we lounged on the beach several times without incident). Nice beach volleyball court and outdoor covered picnic area as well. Tanning by the pools is also nice – lots of loungers and I like how they posted signs saying not to reserve any! It's always annoying when people try to reserve loungers by leaving towels on them and then all day long you never see anyone even show up. So every time we tanned by the pool, there were always loungers available (and available beach towels to use for free, of course).The market shop is great – serves Starbucks along with your typical ice cream, fudge, souvenirs, etc. The pastry shop is ridiculous – the pastries are bigger than the palm of your hand! Definitely bang for your buck if you want any of their baked goods, so go hungry.And they offer lots of other fun stuff, too like poolside activities, a live DJ by the pool (it was never too loud or annoying – just right), a movie theatre and golfing throughout the resort.Location was good, we always felt safe (it's gated) and there's a 24-hour Walgreens just outside of the resort in case you ever needed anything.The downside was our room, the housekeeping service and on a smaller note, the decorum of some staff.We got a studio which was spacious enough – the problem is that it never really felt or smelled clean. It actually smelled mouldy and we were never able to hang our clothes in the closet no matter how much we kept it open and tried to air it out – it smelled mouldy the worst and it also stunk of the vacuum cleaner that was kept inside of it; it basically smelled like a mouldy broom closet, so putting our clothes inside would have made them smell that way as well. I ended up hanging my clothes on the one hook in the bathroom which was always inconvenient because naturally, it would have been great to use it for wet towels instead. The tub could have also been cleaner - not a fan of seeing someone else's hair in the tub, but we just ended up washing it away. Gross first impression though.The coffee pot was also cracked and when I reported it to housekeeping, instead of replacing the cracked pot they provided more coffee (???). I left the visibly cracked coffee pot out for them to see, but they left it (untouched) and left more coffee instead - how bizarre. They also left opened cabinet doors to show us where the kettle was (above the microwave/range good), but it would have been nice if they could've at least brought it down – I can open a cabinet door myself, thanks. Guess this was supposed to be a hint that because our coffee pot was cracked, to use the kettle instead? So when we went to the front desk, we let them know and I just said to forget about the coffee pot – just don't charge me for a new one because it was already cracked when we got there.Unfortunately, our room was always dark – coming from cold Canada, it would have been nice to open our drapes to let the sunshine in and see the palm trees. Instead, we had a ground unit where there were AC units right outside so we had to keep our drapes closed at all times for privacy and because there wasn't much of a view anyway.And on our last day while we were trying to just relax and lounge on the beach, there was noisy staff on their cell phones right by the beach area talking and laughing so loudly about their weekend plans, etc. It was completely disruptive and inconsiderate towards the resort guests who were trying to just relax. The staff's decorum around relaxing/napping guests should really be taken into consideration.All in all, I was disappointed but I know that timeshares can be a hit or miss. This one was definitely a miss on this visit. If I were to ever stay here again, I would want more details on the room itself and location (e.g. not right by the AC units).
Customer service gave me an upgrade because I was not happy the last time I stayed in Orange Lake. This time the Condominium was disgusting they were stains everywhere as you can see from the photos. If you are thinking of staying here for vacation don't. I own here and pay association fees for what I don't know. There are much cleaner and better places to stay in Orlando.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 2412 Rooms
- 7 Pools
- Lazy River
- Cabanas (fee)
- 7 Restaurants
- 5 Bars
- Business Centre
- Meeting Rooms Available
- Safety Deposit Box at Front Desk (fee)
- ATM Machine
- Laundry Facilities
- Lake Movie Theater
- Grocery shopping service (fee)
- Free shuttle service throughout the resort
- 4 Golf courses (one lighted for night play) (fee)
- 4 Racquetball courts
- 2 Basketball courts
- Sports court
- 6 Tennis Courts
- Jet Skiing (fee)
- 3 Fitness Centres
- 1 King bed and 2 Double beds
- 2 Bedrooms
- Pullout sofa
- 1 TV in the living room and bedrooms
- Dining room table that seats up to 6
- Fully equipped kitchen with pantry and ample storage space
- Spa tub with hydrojets
- Furnished screened patio or balcony
- Washer and Dryer
- In-room safe
- Air conditioning with individual climate controls
- Walk-in Shower
- 2 Full Bathrooms
- Internet Access (fee)
- Ceiling Fan
- DVD Player
- Coffee Maker
- Work Desk
- Maximum Occupancy 8
Resort Location Map
Holiday Inn Club Vacations Orange Lake ResortKissimmee,United States
- Hotel Contacts
- Extra Info
8505 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-8217
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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