Holiday Inn Club Vacations Orange Lake Resort
- What's Included
OverviewContemporary resort complex located 4 miles from Disney World & EPCOT.
Good place for family. Lots to do on sight but be ready to pay a daily fee to do the on sight things. One thing we were really disappointed in was not being able to print off our boarding passes without paying for Internet service. We have never had to pay anywhere before.
We stayed for 5 days and this is an excellent resort for family with kids. The lazy river was a hit with my son. They have about four pools around the complex. We will for sure go back next year. We stayed in a 2 bedroom villa with kitchen and laundry area so we didn't have to eat out much.
My husband & I spend 5 weeks here each year. It is beautiful with all the amenities you need without leaving the grounds. They even have their own bus routes to get you to any place on the property. If there is a problem they quickly address it. The staff is outstanding & really treat you with respect. There is golf, any level including mini golf, tennis, at least 4 pools, many walking trails, restaurants, bars, & a ton of things for kids of all ages. Of course, Disney & the other theme parks are nearby. We have never been disappointed with our stay at Orange Lake
I stayed there for three nights. Upon arriving we ate dinner at breezes café. The food was way over priced and obviously frozen then warmed up. I was disappointed but the service was great and made up for the terrible food. The next night we decided to order food from the restaurant at river village. We were told we could get the food delivered, so we called and they told us they no longer deliver. That wasn't a problem so we just called in our order for pick up. Upon check out I found out we were charged for the one minute phone call we made to order food. I drove over to river village to pick up the food from the bar. There was a bartender, waitress and what looked like a manager at the bar. They were too busy chatting to even acknowledge that I was waiting. When they finished the waitress started to walk away, so I asked her if I was in the first place to pick up my order. She said yes and walked off. It wasn't until she came back and asked the manager to grab my order that I was helped. The manager picks up my order from the kitchen and the bartender decides to finally pay attention and inform her I haven't paid for it yet, although I asked to charge it to the room. The manager returned the food and then brought me the check. Then went back to grab the food. Now it gets worse. I left 8 hanging clothes in the master bedroom closet (totaling over $500). I realized I left it upon arriving home and called within 7 hours of leaving the resort. They told me to follow a email process and I should be contacted in 1-2 days and my items returned. Two days later I called to get an update. Now its been over a week. I've called every 1-2 days to try to get my items returned. I've been hung up on/transferred at least three times. I've been told I'd be emailed or called back multiple times and have yet to be called back. Either someone in the resort didn't do their job and clean the room properly or someone in housekeeping stole my items. I'm extremely disappointed and angry that my requests haven't been taken seriously. It's ridiculous that I've had to call the resort every day to get them to locate my items and still they have done nothing to help me. The customer service is terrible. I would not recommend staying here.
We have been coming to the resort for over 10 years now and have enjoyed every single minute! The resort offers something for everyone and you willl be able to relax at one of the many pools! The resort is in a very convenient location, right next to Disney and across the street from great restaurants and a target!! You will love this resort!! Great spot for families!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 2412 Rooms
- 7 Pools
- Lazy River
- Cabanas (fee)
- 7 Restaurants
- 5 Bars
- Business Centre
- Meeting Rooms Available
- Safety Deposit Box at Front Desk (fee)
- ATM Machine
- Laundry Facilities
- Lake Movie Theater
- Grocery shopping service (fee)
- Free shuttle service throughout the resort
- 4 Golf courses (one lighted for night play) (fee)
- 4 Racquetball courts
- 2 Basketball courts
- Sports court
- 6 Tennis Courts
- Jet Skiing (fee)
- 3 Fitness Centres
- 1 King bed and 2 Double beds
- 2 Bedrooms
- Pullout sofa
- 1 TV in the living room and bedrooms
- Dining room table that seats up to 6
- Fully equipped kitchen with pantry and ample storage space
- Spa tub with hydrojets
- Furnished screened patio or balcony
- Washer and Dryer
- In-room safe
- Air conditioning with individual climate controls
- Walk-in Shower
- 2 Full Bathrooms
- Internet Access (fee)
- Ceiling Fan
- DVD Player
- Coffee Maker
- Work Desk
- Maximum Occupancy 8
Resort Location Map
Holiday Inn Club Vacations Orange Lake ResortKissimmee,United States
- Hotel Contacts
- Extra Info
8505 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-8217
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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