Holiday Inn Club Vacations Orange Lake Resort
- What's Included
OverviewContemporary resort complex located 4 miles from Disney World & EPCOT.
Renting a studio at the hotel part. The people who work here are nice. Don't do the time share presentation it drags on, unless you seriously are interested of course. There isn't anything wrong with the place, it's just a bit worn down. The area is however very impressive.
Pretty grounds, 2 Bed and 2 Bath “villa” was perfect for our three generation family of five. We did not explore the property, but used it for lodging during our trip to Disney. We had a car rental and loved the ability to come and go, pick our restaurants and pick up items at the Walgreens across the street or the Target down the street. The kitchen was well equipped, so we ate breakfast, snacks, and dinner there most evenings. There was WiFi and three tv’s one in each bedroom and one in the living room. The sofa in the living room could have been used as a pullout, but with a king and two queens, we didn’t need it. This is not a plush property, but it was clean and security came quickly when our safe wouldn’t lock. There was also a maintenance issue with one bathroom, but it was quickly addressed. My thoughts were that they can’t address what they don’t know about, so once we called, they were quick to respond. I am have stayed in all level ihg properties worldwide. This is a huge property that is great for families or retirees that want space without paying a fortune. Disney was about 15 minutes away, do convenient for us. If you plan to drive from the Airport, bring a couple of dollars in quarters for tolls. No need to buy the toll pass from the rental car places, unless you are planning on driving north or south to Miami or Jacksonville. We bought a roll of quarters and had some left over from Orlando airport to villa to Disney, to Kennedy Space Center to Port Canaveral and back to the airport.
➕ Villa we stayed in was beautifully kept and clean➕ lazy river pool was very fun, even without using the tubes➕ the free shuttle around the resort was convenient ➖ The game room was too small and didn't have a good variety of games➖ The alligator experience thing had to go on the room's credit card➖ we were "VIPs" so we had to be sold on the time share➖ our room wasn't ready at arrival and we didnt receive our call when it was finishedOverall I would recommend staying here. Very nice place with very nice shuttle drivers
I’m staying for one more day here at this hotel . It has a very good location. It is 15 minutes away from Disney parks. I’m staying at a 2 bedroom village in the west village area. It is very big the property. The villa we received it very clean. We bought our groceries at Target supermarket that is 5 minutes away from the property . We have a washer and dryer which makes it very comfortable to wash the clothes at home. It feels like home. There is no cleanup service, so I have to wash towels , if not you have to pay them if you want clean towels. They provide you soap for the washer, but I deciden to buy my own soap. The toilet was clogged the first night but we called and the cane ASAP to fix it. I wish I didn’t have to leave property. The only thing I didn’t like from the villas is that the balcony is open , is a first floor and is not close. If I opened my curtains I see the guy playing golf. Otherwise is perfect. It is very comfortable to leave the car and come down to your home without taking stairs and elevators. I believe they have also building with villas incorporated but what I received was very good. It’s is true that they call you and try to insist for time sharing talks and showing the property but we know the trick and we kept saying no. It was cold and couldn’t use the pool area in the weekend but is very nice the area and we have all our intentions to use it. One night we were hungry it was cold, we called paisan pizzeria and bought a pizza , it was very good. My daughter wanted sushi so I went to river island inside the property , sushi was very good, but the bar where we were picking it up had a weird smell. It is a great property to come with a family , if I had the opportunity I will come back. Registration took me about 20 minutes at night but it was ok. No complains .
Firstly, it was not February 2017 when we stayed at Orange Lake. It was July of 2016 and we would like to share our experience with a wider audience. We had booked a 2 bedroom apartment on the River Island site. We had paid a top $ price for our accommodation and it was not linked into any requirement to attend a time share presentation. However, at checkin you are 'encouraged' to book a 90 minute time share presentation, the sweetner for us was the offer of discount Disney tickets. The presentation came, and you are shown around the Signature Collection Appartments at Lazy River. These are on the upper floors and certainly finished to a higher standard than the standard apartments below. The sales pitch is high pressure, and although we might of considered a time share, we had not come on vacation with the intention of buying. Finally, one of the sales team (she gave us her name, mobile and personal email contacts) sold us their Lattitudes Package. This is a package you pay into to experience 'the wide array of benefits you can have as a Holiday Inn Club member'. After spending over 2 hours at the presentation and with our kids becoming wrestless we signed up for the Lattitudes package on the explicit agreement with our sales team member of being able to book and experience the Signature Collection Apartment. Our sales team member added if we swung by the following day she would leave a $50 resort voucher for collection. Before we left the presentation, we queried being asked to initial on the 'Confirmation Interview' form # 4 which excludes the River Island units but were re-assured by our sales representative that it would not be a problem. We made the $100 down payment, signed the standing order and got the kids out of there. The next day my wife met with the sales agent and confirmed we would be able to book a Signature Collection apartment as well as collecting an envelope with the resort credit. From here, the lack of credibility starts:The envelope contained a resort credit for $35 and not $50.Late in 2016 we phone the reservation specialist to book our Prestige Apartment for the summer of 2018 offering to pay the required 50% deposit immediately. The reservation specialist advised it was too early to release 2018 bookings and advised us our Latitudes package specifically excludes the River island complex. We tried again in the fall of 2017 and had the same response regarding the River Island exclusion. We tried phoning our sale representative (she had given us her personal phone number), it was unconnectable. We emailed her, and received a response saying she would see what she could do to help. We have not received a response since. We have stayed in River Island and have no desire to stay in the accommodation around the main reception or the bungalows around the resort. During 2017 we phoned and tried to find resolution to either booking a Signature apartment or receiving a credit against the monies paid. The closest we came was after being transferred a number of times, an agent who asked us to email them with the details, copying the original sales representatives email saying she would see what she could do. Needless to say, we did not receive a reply. It is nigh impossible to speak to anyone in HICV if you have a concern like this. The reservation specialist will be happy to make a reservation for you, but will not help with issues with the time share sales team. If you are late with a payment, the accounts receivable will write and phone you! We are now nearly paid up, with the prospect of paying transatlantic flights and being forced into booking sub standard accommodation.Our message to anyone attending the 'time share presentation':Buyer Beware, if it sounds too good to be true, walk away.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 2412 Rooms
- 7 Pools
- Lazy River
- Cabanas (fee)
- 7 Restaurants
- 5 Bars
- Business Centre
- Meeting Rooms Available
- Safety Deposit Box at Front Desk (fee)
- ATM Machine
- Laundry Facilities
- Lake Movie Theater
- Grocery shopping service (fee)
- Free shuttle service throughout the resort
- 4 Golf courses (one lighted for night play) (fee)
- 4 Racquetball courts
- 2 Basketball courts
- Sports court
- 6 Tennis Courts
- Jet Skiing (fee)
- 3 Fitness Centres
- 1 King bed and 2 Double beds
- 2 Bedrooms
- Pullout sofa
- 1 TV in the living room and bedrooms
- Dining room table that seats up to 6
- Fully equipped kitchen with pantry and ample storage space
- Spa tub with hydrojets
- Furnished screened patio or balcony
- Washer and Dryer
- In-room safe
- Air conditioning with individual climate controls
- Walk-in Shower
- 2 Full Bathrooms
- Internet Access (fee)
- Ceiling Fan
- DVD Player
- Coffee Maker
- Work Desk
- Maximum Occupancy 8
Resort Location Map
Holiday Inn Club Vacations Orange Lake ResortKissimmee,United States
- Hotel Contacts
- Extra Info
8505 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-8217
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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