Maingate Lakeside Resort
- What's Included
We appreciated to have restaurants on the site. Excellent food!Excellent service. Quiet place. Spacious Room. Very clean on the sites and In the Hotel.Everything was ok. Shuttle available to the airport.
we stayed just one night for the 2nd time at this hotel, booked as a "HOTRATE" on Hotwire. its an older property, needs some TLC. the room was cleaned upon arrival, beds comfortable, basic toiletries like mini shampoo, lotion, soap, frig but no microwave inroom, towels clean, one lamp wasn't functional but no biggie. close to Animal Kingdom park, close to many dining options, miniature golf within walking distance. has free parking and breakfast for a fee.
First of all resort is not at all clean the carpet is completely stained and the room maintenance didn't even replace the towel and make the bed! Overall very worst place to stay!! Got dust infection after my stay over there!!
The thing that stood out to me most was the lobby staff, who were just about the least friendly I have ever encountered. I travel for work quite often and hotel staffers can make or break a trip, and these staffers had me avoiding the lobby unless absolutely necessary. No smiles, no friendly hellos, just clipped, terse responses to direct questions. The rooms were clean, but in dire need of repair and updating. Our first night there, the bathroom sink would not drain and the A/C began making loud banging noises around 12:30 a.m. I tried to call the front desk but the in-room phone was dead, so I called the toll-free number on my cell phone only to be told that I would have to go to the lobby and use the house phone to call the front desk...yes - seriously. They offered to have maintenance come look at the A/C that night if we didn't mind staying up, but it was doubtful they could do anything that late. We suffered through the night and went to the front desk the next morning and were told they would switch our room that afternoon after 3:00 p.m., which was fine since we planned to be out of the room all day anyway. We arrived back at 4:00 only to be told by a very stern desk clerk that they had no other rooms available. I explained that our room was unacceptable, at which point the clerk disappeared into a back office for several minutes and finally reappeared with a key to another room. I should mention that at no time did any staffer offer a simple apology for the inconvenience. It's true, you get what you pay for, but sometimes a simple "sorry" can go a long way.
Let's start with the fact that this hotel looks like it's going to close down. Then the room is completely outdated!Then the MGR particularly Rebecca the night MGR has an attitude that should not be working as a MGR in the hospitality industry!For the price go to any other hotel!Not worth the aggravation!!Seriously!!! Look elsewhere!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 475 rooms
- 3 restaurants
- 5 pools (including 2 kid's pools)
- Deli & general store
- Laundry room
- WiFi in Public Areas
- Free scheduled shuttle to Disney theme parks, Universal Orlando, SeaWorld and Lake Buena Vista Factory Stores
- 2 double beds
- Full bathroom
- In-room safe
- Maximum occupancy 4 persons
- 5th person with rollaway, $
Resort Location Map
Maingate Lakeside ResortKissimmee,United States
- Hotel Contacts
- Extra Info
7769 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1727
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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