Seralago Hotel and Suites Maingate East

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Overview
Specializing in family fun, offering the perfect location for a complete family vacation. Within walking distance to Old Town shopping & entertainment complex.
 
Location: Kissimmee

tripadvisor Traveler Reviews
  • GregRoyKelley : London,ON
Ask and Ye Shall Receive!

Back after 2 years. Getting in late so we contacted Mgr. Jennifer with our needs and expectations, asking her to pre-check the room for us. She did-it was fine!! This is an older budget hotel that is slowly upgrading. The lobby and restaurant area now sparkle. Our room had new carpeting, beds and paint. Yes, there may be cracks on the plaster, rust on door hinges but it is a clean hotel. Staff were attentive. On a golf trip with my brother. Location was great. I'll be back.

  • Pierre P :
Complete DUMP!

This placing is nasty! I was afraid to walk on the carpets barefoot. Seriously! DO NOT STAY HERE! Beds were about 30 years old, don't even think about getting a good night's sleep here. Mold and rust in the shower. No toilet paper or towels, and it took an hour to get some.

  • fernando R :
Superior Customer Service

I like to vacation a lot with the family for weekend getaways and usually we take the kids to the Disney Parks, Our hotel pick is usually Seralago just because it is close to the Disney parks and right next to the Old Town and Fun Spot where the kids have fun. This time going we were helped by Vernice in the front lobby which to my surprise remembered us and treated us so nice it felt nice, and having that level of service was amazing, she made sure we were happy and thanked us for our repeated stay with them. I work in Property management and must say Vernice is a valuable asset to Seralago that is the type of Customer service I look for in my staff. Great Job!

  • Brucemj53 : Long Lake, New York
Nov 2106

Seralago is always working to improve their property. Great staff keeps the rooms, the grounds, the dining and management running smoothly. Very busy on the weekends and restful during the week. Walking distance to everything one needs. Good location to move about with I-4 near and toll roads. So close to Disney you can hear the nightly fireworks and you got Old Town right next door. Stayed here for over 5 years.

  • ciaracortez123 : Vero Beach, Florida
Used to be a good hotel

A few things went wrong for me while staying here. First off we got there early so went to see if we could check in early $28 dollars! Then when it was finally 4 time to check in rooms weren't ready. Manager said maid have until 5:30 then why the hell is check in at 4 ? So 45 min later we get a room. My boyfriend and I went to lay in the bed and relax and realized there was dried up poop on the sheets! That's disgusting. Took pictures and everything. Also the pool and hot tub wasn't even open. But I could understand that but we wait almost an hour for a dirty room pretty much. Then we went to the restaurant within the hotel and me and my family are sitting eating and lady brings us the bill we're like okay and we keep talking and eating then a gentlemen comes over and ask my mother if she's done eating while she's obviously eating her food and then ask us to pay the bill(we had already did) we felt so uncomfortable because he was pretty much telling us we have to leave and we did. I gotta say this is the Worst stay by far and I've stayed there many times before not anymore

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 614 rooms
  • Restaurants
  • Bars
  • Pools
  • Tennis
  • Video arcade
  • Fitness gym room on site
  • Internet
  • Meeting rooms/Conference facility
  • Laundry facility
  • Free Scheduled Shuttle to the 4 Walt Disney Theme Parks
Deluxe Guest Suite:
  • 2 double beds
  • Hairdryer
  • Ironing Board/Iron
  • Television in room
  • Video player
  • Mini fridge
  • Coffee maker
  • microwave
  • Max occupancy: 5
  • Max adult occupancy: 4
  • Max child occupancy: 3
Kid Suite:
  • 1 King bed, 1 set of Bunk Beds and 1 Twin Bed
  • Max occupancy: 5
  • Max adult occupancy: 2
  • Max child occupancy: 3
2 Bedroom Suite
  • 2 Double Beds, 1 Sleeper Sofa and 1 Murphy Bed
  • Max occupancy: 8
  • Max adult occupancy: 8
  • Max child occupancy: 6
Kids Deal - Children 2-17 years stay free.
For the Kids - Children's playground and Children's pool area

Resort Location Map


  • Seralago Hotel and Suites Maingate East
    Kissimmee,United States

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Seralago Hotel and Suites
5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.