Seralago Hotel and Suites Maingate East
- What's Included
Vernice at the front desk is always happy...smiling... I was in a jam the other day and she helped me out so much I don't know what I would have done without her that day very helpful thank u so much!
This hotel is ok for the money you pay.even after leaving a tip for housekeeping room was not cleaned to a good standard.also bathrooms could be doing with updating.staff are friendly enough.I think there is better for your money
Best place to stay for the price and location. The staff was very accommodating for my family that was spending the weekend there. They really went above and beyond to make them feel welcome and to give them the best experience. Thank you to all the managers that were involved! :-)
The location of the hotel is great, very close to Disney parks and many attractions and restaurants. Now getting to the real issue with this hotel is its cleanliness and health compliance. We were given a room that was horribly dirty. The first night of sleep my wife immediately began coughing and continued throughout the night. That should have given us a signal to check out right away. The second night the coughing continued and upon observing the walls with rust and possibly mold indications and dirty carpet that felt greasy or oily on my bare foot's skin, we determined we must change rooms. After paying a higher price for an upgraded room we found it a little cleaner. The trade off was an air conditioner that was not working properly and tv's that were not programed. The new room was not a lot better than the first as far as furnishings and aesthetics but at least I was no longer coughing. After our 4 night stay in this hotel my entire family was sick and did not improve for about a week. We believe the illness was connected to the first rooms horrible condition and it did ruin our Disney trip. None of the three of my party were sick before checking in and after we were all ill. So overall, whether it was an incredibly dirty moldy room, tv not working, or air conditioner failing, this hotel is clearly one to avoid simply for the sake of your health. You should not have to pay extra for a room that is health compliant and suitable for inhabitants.
Ashley and manger in morning are very helpful and kind. My Experience here is the best .very great with customers. Best place for family to come too. I will always come back.thank u so much me and my husband are happy with our stay today ....Stefanie& Ricardo hernandez
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 614 rooms
- Video arcade
- Fitness gym room on site
- Meeting rooms/Conference facility
- Laundry facility
- Free Scheduled Shuttle to the 4 Walt Disney Theme Parks
- 2 double beds
- Ironing Board/Iron
- Television in room
- Video player
- Mini fridge
- Coffee maker
- Max occupancy: 5
- Max adult occupancy: 4
- Max child occupancy: 3
- 1 King bed, 1 set of Bunk Beds and 1 Twin Bed
- Max occupancy: 5
- Max adult occupancy: 2
- Max child occupancy: 3
- 2 Double Beds, 1 Sleeper Sofa and 1 Murphy Bed
- Max occupancy: 8
- Max adult occupancy: 8
- Max child occupancy: 6
Resort Location Map
Seralago Hotel and Suites Maingate EastKissimmee,United States
- Hotel Contacts
- Extra Info
5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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