Star Island Resort and Club
- What's Included
OverviewThis all suite property is ideal for extended stays or quick weekend getaways. Location: Kissimmee
Room was pretty outdated and had a very musty smell. Was moved to another suite and the air conditioner was not working maintenance was called and could not fix so we had to stay in a room with no a/c for the night. Maintenance said they would bring fans but never did. Front desk personnel was the only upside. Frequent calls to the room trying to sell us a timeshare which was very annoying we were on vacation and didn't appreciate being harassed. Won't be returning and I would suggest to keep looking as this resort is really not worth it.
We booked Star Island because of the beautiful pictures of balcony rooms overlooking water. In fact, my husband called and requested something special. What was got was special alright. We were given a handicapped room with a walk in shower- no tub-in a building that was in great need of an update. It has a mini kitchen with a refrigerator so small you couldnt put much of anything in it. Our wonderful view was the walkway to the elevator. Because we checked in late and I wasn't feeling well, we stayed that night.The next morning, after complaining, we were given a room in another building. This room was also an " A" unit- which is a lock out unit and on the 3rd floor of a building with no elevator. After hauling bags up 3 flights of stairs, we found a similar room with a parking lot view but at least we had a tub and a slightly bigger fridge. But it was far from quiet...you could hear a lot of noise from the other adjoining room including what sounded like a washer/dryer running early in the morning. My husband tried to spend a quiet afternoon at the pool but the loud music drove him away- so much for good use of those resort fees. The grounds were beautfiul and its in a good location, however I don't think I would stay here again.
I highly recommend Star Island. The grounds are beautiful. Several pools and hot tub. The staff is excellent. Our room had a beautiful view of the pool and fountain outside our condo which was spacious. They also serve a pork dinner on Wednesday evening which was very good. Had a great time here!
I want to Thank Anita at the front desk. She went above and beyond to help us when our room was not what we had expected....She and Damaris were very professional and friendly. Anita is definitely a very asset to your property..... Thank you Lady job well done.....
Room was nice, front desk staff was poor. Never got a call as promised that the room was readyRoom wasn't ready, had to wait until after check in to get my room. was late for an engagement because of that
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 466 Rooms
- 2 Pools
- Spa (fee)
- 2 Bars
- Business Center
- Meeting Room Available
- Concierge Desk
- ATM Machine
- Games Room
- Car Rental Desk
- Convenience Store
- Gift Shop
- Tennis Courts
- Water Sports (fee)
- Fitness Center
- 2 Double Beds
- 1 Bedroom
- Coffee Maker
- Mini Fridge
- House keeping (optional) (fee)
- Den with a queen sleeper sofa
- Maximum Occupancy 4, Maximum 2 Children
Resort Location Map
Star Island Resort and ClubKissimmee,United States
- Hotel Contacts
- Extra Info
5000 Avenue of the Stars, Kissimmee, FL 34746-5310
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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