Star Island Resort and Club
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- What's Included
OverviewThis all suite property is ideal for extended stays or quick weekend getaways. Location: Kissimmee
We expected a nice resort, but were awed when we pulled up. The place is beautiful! Nice sized suites and plenty to do on site. Close to Old Town and a $13 Uber ride to Universal. Most nights they offer $7/plate meals and lots of local restaurants will deliver there as well. They have a snack shack that offers the basic groceries, a little expensive, so we made a trip to Walmart, about a mile away, and stocked up for the week. Staff was friendly and we had no issues. We can't wait to go back!
Had this hotel booked a long time, had communicated with them several times as I was staying with them the night before my wedding with my maid of honour. When I arrived it was pouring down and I had my wedding dress in my arms, it got wet running from the car park, I approached the desk and the receptionist behind was stood doing nothing, she completely ignored me despite there being three of us standing looking at her, the phone rang and she answered it, I said loudly a couple of times how heavy my wedding dress was and I needed to hang it up before it creased as it was wet. We were eventually asked about our booking and proceeded with the slowest check in ever, we even had to swap the dress between us it was heavy and we were so long. They told us we needed a parking pass for my make up artist in the morning but they couldn't do it, I also asked about a wake up call but they told me to go to a different desk, I had to go to 2 other desks to which the people behind it told me either it was nothing to do with them or they didn't deal with that sort of thing, eventually getting sent back to original desk to sort! We decided to find the gift shop I asked a lady behind another desk where it was and her actual words were " I've no idea". I honestly think they just can't be bothered to answer you. The rooms are actually beautiful, but due to the phone clicking and flashing orange all night and the really noisy air con units smack outside my window which kicked on constantly I barely slept a wink, I did however sleep in late due to not receiving a wake up call, and we set the alarm but when we woke up there was no power on it! Got to love sleeping in on your wedding day!!! I didn't even have time for a shower and started my day rushing and run behind all morning, not the fun relaxed morning I'd planned. Sooooo dissapointing, I did e mail the resort and had a thanks for your feedback let us know if we can help you further! Really wish I'd chosen somewhere else, beautiful place ugly service! Wouldn't go back if it was free
We enjoyed our stay. The room was large & CLEAN. We loved the balcony. The pool area was very nice too. Could use another pool further back in the complex. Long walk to get ther. Only complaint would be people smoking on their balcony & it blowing onto ours & in our door. We will stay here again.
My daughter and grand-daughter and I stayed at Star Island 4 days this past week. I am a Wyndham timeshare owner and did not realize the resort has basically been bought out by another company. There was a charge for my "free" internet I had always received from Wyndham. The unit we stayed in was a mess and not ready when we arrived. The kitchen drawer had been forcibly pulled out of the cabinet and the broken wooden pieces were on the counter with nails (3) pointing outward. Luckily my grand-daughter did not cut herself on them. The patio table and chairs were in the living room instead of on the patio. The utensils were on the counter from the broken drawer and there was a newspaper dated Oct 8 ( we checked in on the 12th ) in the door handle. We had to call guest services for the loud TV blaring at 1:00 am next to our unit - it took security a very long time to respond. I was to have received an up-grade from a 1 bedroom to a two - it never happened and don't even get me started on the disgusting "owners update" I earned every single penny of the $75 for attending. They even tried to tell me that I have been demoted to silver status with the new point requirements - I am grand-fathered in as gold VIP. All in all -I will NEVER stay at Star again. Couldn't even get extra towels for the three of us staying 4 days!!! POOR SERVICE for the amount of fees I pay!!!!!!
The front entrance reminds me of a Vegas hotel with the water fountains and landscaping. Hotel is well maintained, clean and comfortable. Front desk staff are friendly. The whole timeshare thing is a complete turn off. However, they were not pushy and respected our time and decision not to hear their "presentation ". Our room was nice, clean and remarkably very quiet. We heard nothing from our neighbors not even over head. Impressive! I highly recommend.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 466 Rooms
- 2 Pools
- Spa (fee)
- 2 Bars
- Business Center
- Meeting Room Available
- Concierge Desk
- ATM Machine
- Games Room
- Car Rental Desk
- Convenience Store
- Gift Shop
- Tennis Courts
- Water Sports (fee)
- Fitness Center
- 2 Double Beds
- 1 Bedroom
- Coffee Maker
- Mini Fridge
- House keeping (optional) (fee)
- Den with a queen sleeper sofa
- Maximum Occupancy 4, Maximum 2 Children
Resort Location Map
Star Island Resort and ClubKissimmee,United States
- Hotel Contacts
- Extra Info
5000 Avenue of the Stars, Kissimmee, FL 34746-5310
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.