Star Island Resort and Club
- What's Included
OverviewThis all suite property is ideal for extended stays or quick weekend getaways. Location: Kissimmee
Friendly front desk. No extra information when getting parking pass given. This was our way avoid time share presentations. Rooms are dated and noted to be slightly musty. Decided to check out the spa and made reservations for a massage for my daughter and myself. Massages were good and professional. At the end we decided to use the women's locker room for the steAm room. We we led there in towels by our masseurs. Shockingly, we we met by several men doing construction maintenance. This was unacceptable and offensive. No one was aware of this maintenance. There were no signs stating work was happening. Extremely uncomfortable time. A phone call to the manager was made. She was offensive and unsympathetic. She wanted us to go away with stating she would apply $25.00 off anything we charged to the room and give us a later check out time. I warned her I would write a review concerning this and she hung up the phone on me.
We visit 3 times a years for the past 4 yrs, I live here in FL and enjoy my stay every time. The staff here has always taken excellent care of us. When ever I need some time to relax and have some fun ,I check in either with my girlfriends or My Family. Our Favoite moments are with DJ Dustin and crew at the Pool bar, they always make you few special. The DJ is so very talented and hope he stays on staff for years to come .
We enjoyed staying at the resort. The rooms were clean and well organized. We used all the amenities and had a good time. We would like to see a working restaurant within the resort. Scheduled activities were fun! Lunch by the pool was excellent and a great price.
Jet tube foam up with rust and dirt from the previous stay or just need to be clean. customer service was great, they tried to make me happy with quick check in service on the cleaning of the tube even tho I still foam dirt 3 days later of check out. One day I will get to enjoy the jet tube for once. never used it with my last 4 stays. and was really for this stay.
First let me start at the beginning. Very hard place to find, after driving around for hours and finally finding this resort, the gard could not locate us so he sent us to the front desk. Anita was smiling and welcoming. As soon as i saw her she was smiling and greeted me. I did not have the best attitude but she stayed positive and smiling. She ask if i had my confirmation lettle? I gave it to her in a not so nice way, she smiled and said "thank you mrs Martinez", she then proceeded to check me in to my room. Anita made me think about my attitude without even knowing it. The next day i went to the frontdesk and like the previous night anita was there with her smile and a hey to greet everuone. I walked up to her apologizing for my behavior the night before. All she said was "its okay, are you enjoying your vacation so far"? The room was great like she said it would have been. Building 23. Thank you Anita for all you do.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 466 Rooms
- 2 Pools
- Spa (fee)
- 2 Bars
- Business Center
- Meeting Room Available
- Concierge Desk
- ATM Machine
- Games Room
- Car Rental Desk
- Convenience Store
- Gift Shop
- Tennis Courts
- Water Sports (fee)
- Fitness Center
- 2 Double Beds
- 1 Bedroom
- Coffee Maker
- Mini Fridge
- House keeping (optional) (fee)
- Den with a queen sleeper sofa
- Maximum Occupancy 4, Maximum 2 Children
Resort Location Map
Star Island Resort and ClubKissimmee,United States
- Hotel Contacts
- Extra Info
5000 Avenue of the Stars, Kissimmee, FL 34746-5310
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.