Castle Halii Kai at Waikoloa
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The resort itself is beautiful, however this unit 19c is in horrible shape. The carpet is filthy dirty with stains, the walls have nicks, gouges and black smears over the entire unit. The living room couch is completely worn out and is very uncomfortable to sit on. The master bed is also completely worn out. I complained to the front desk but never heard back from them. Do not stay in this unit, insist on a different unit.
We stayed in 14C - it was fantastic! It's a great resort, close to everything. The condo had everything you could want. I highly recommend this condo. The owner was so very helpful during the booking, and made sure we were in and settled. Amazing trip!
Knew it was a gamble when booking a vacation package as one does not get to select the unit. So I called the resort a week before arrival to request room information and was told my supplier/agent (Westjet) was supposed to send that info (they did not). Sorted that out with no problem.We were initially assigned unit 3H (3 bedroom ground unit). Since we arrived on a late flight, we went to check in the next day. During which we were required to switch units as the owner needed access to the current one. To make up for the move, they upgraded us to 7G, a 3/3 configuration townhouse that was closer to the pool. The best part? Oceanview! And 2 lanais! Which made it easy to overlook the hassle of moving. ;) Unit was well-kept and comfortable. Kitchen was well stocked. We requested a rice cooker which was promptly provided. Unit also had beach umbrella, mat, chairs, and styrofoam cooler for guest use. So thoughtful and handy. We hope to be back someday as Halii Kai exceeded our expectations.
Beautiful condos, safe atmosphere, and beautiful pool area on the oceanfront. Our family rented a two bedroom unit with a garden view. Everyone on staff was nice and helpful. A very nice home base for our trip! We will stay here again next time we come to the big island.
We stayed in this resort for four days during our recent trip to Big Island. The resort is located on Wailoloa Drive, close to Hilton, and is nicely maintained. It is about one mile from the Kings' shops.We had requested a one bedroom with garden view but got a two bedroom and two bathrooms with the view to the road within the resort because of the unavailability of a one bedroom. Each condo is individually owned, and the furniture, other items in the condo reflect the taste of the owner. The furniture in our condo was rather dated, the carpet had stains, and the kitchen lacked some basic items. However, we found the place clean and comfortable. The resort has a pool and an exercise room next to a small restaurant, which provides a good venue to relax. The office staff were nice and helpful.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 192 rooms
- 1 restaurant
- 1 pool
- 1 king bed and 1 double bed or 2 twin beds
- living room
- dining room
- fully equipped kitchen
- coffee maker
- hair dryer
- alarm clock
- iron/ironing board
- maximum # of guests: 6
Resort Location Map
Castle Halii Kai at WaikoloaKona,United States
- Hotel Contacts
- Extra Info
69-1029 Nawahine Pl Waikoloa Beach Resort, Waikoloa, Island of Hawaii, HI 96738-5748
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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