Courtyard King Kamehameha's Kona Beach Hotel
- What's Included
My husband and I have been coming to Kailua-Kona nearly annually for over forty years and usually stay at this hotel. It is a great location since it is on one of the few beaches in this area. There is reasonable snorkeling too once you go past the boat channel and head west. Since Marriott took over a few years ago, the rooms have been much improved with more comfortable beds, etc. This year, we noticed there was live music every night in the outside bar by the pool. Staff were very helpful finding us a room on a higher floor once we requested it. I would definitely recommend this hotel.
My family of 6 and I went to Kona to celebrate my 30th birthday and Christmas. As time went on, my views of this hotel declined. The only good thing about the hotel is the location. It does have a tiny beach, i'ts by the water and near restaurants. The room was a decent size, but it was run down and dirty. The carpet had stains and it was a disappointment. The pillows were also very uncomfortable. The view was of the rooftop, but it's better than the trash, which my parents had a view of. Our toilet had an issue and it would continuously run. It would get annoying at night and my husband had to fix the toilet himself .That was so upsetting because we spent a lot of money for this hotel and should not be fixing toilets on our vacation. We couldn't call the front desk because our phone didn't work. The next day we walked down to the font desk and they called maintenance to come and fix the toilet and phone, which took a few hours. Maintenance left and our toilet continued to have problems. Maintenance had to come a second time at which point they actually fixed the toilet. The manager offered us buffet vouchers for the inconvenience of my husband having to put his hand in their dirty toilet, but we already had vouchers so there was no compensation for the running toilet. The water in my parents tub wouldn't drain, so we were not the only ones with a problem. Do yourself a favor and don't stay here. It's not worth the amount of money you are spending. The hotel buffet is not worth $30. We only paid $5 a person on priceline. We had go to the servers corner several time and grab the coffee because no one would come to refill. The glasses also all had lip stains, which was so gross. The internet was also horrible. It worked fine the first two days. After that I had to use my data because nothing would load with the hotel WiFi. I would not stay here again and I would not recommend this hotel to anyone. You are taking a chance because some rooms have a lot of issues and you may also have to fix a toilet on your vacation. That seems to be this Courtyard by Marriott's standard.
I needed a hotel to stay for one night as arrived late on Sunday to drive to the Hilo side on Monday. Driving in was a bit confusing for where to park the car during check-in, but they were relaxed about us parking while we checked in and then I decided (since it was so late) that I would use the valet service. The next morning I realized the self parking was very easy to get to and next time would use the self parking.There was a long line for check-in, despite there being three people behind the desk, but there were people complaining about the housekeeping and this meant those of us trying to check in got to hear the litany of woes and think the hotel should have offered to discuss the issues away from the place where people are checking in.We received our key for the room and I asked about the Concierge lounge to be told there was not one and they offered a discount on the breakfast in the restaurant. We decided to eat breakfast down the road as it was less expensive by quite a fair bit. Bit disappointing for a Gold member to not be able to have breakfast as part of the room rate.The room itself was very nice and there were no housekeeping issues. The room was great. It was room 251 and overlooked the beach. It had a lovely ocean view, but being on the second floor the security was not great for being able to keep the balcony door open at night for fresh air as anyone could walk on the roof and over onto the balcony into the room. So we needed to use the air conditioning. Our next place where we stayed we did not need to keep the doors/windows closed at night so fresh air and could hear the ocean.There was an in-room safe and separate shampoo and conditioner and a hair dryer.There was music from the bar area/pool area and close to the room but with the balcony door closed you could not hear anything.Loved the room (251) as it was right at the end of the hall so no one was walking past the room.The WiFi worked well.Only issue was the smell during the day wafting from somewhere that smelt like sewerage, but again with the door closed you could not smell it.I would stay here again as the room was nice and large, and the views were lovely. The pool area and beach looked great, but I would like to see the hotel do something about the breakfast situation for gold members.
This hotel is in a perfect location for walking and enjoying the town. it has a wonderful beach and the snorkelling is actually pretty good too, especially for families. Loved all the amenities and the doing room is a little hidden treasure, quiet and good food. The staff were great but the hotel is a bit tired and our rooms were somewhat dirty. Poor draining shower, caked fan vent, dusty shutters etc. and just general wear and tear. Internet was poor. While this did not really affect our stay, the hotel is not up to the traditional Marriott brand, so was not great value for the price, in our opinion.
We stayed on the ocean side on the 2nd floor from Jan 6-14 (yes, during the false alert). You are only three stoplights away from the airport on H19 and rental car agencies are convenient and reasonably priced. The hotel is on the water with a beach, albeit open to all as most are and conveniently located in downtown Kona within walking distance of 'the strip' (much like downtown Lahaina on Maui). Good selection of restaurants and shops as well as a giant 'parking lot market' for all the tourist needs and wants. Even Hilo Hatties has re-open a small store in Kona again.The Marriott is beautifully decorated with Hawaiian history and many shops including the ubiquitous ABC Store (Hawaiian 7-11 for those who have never visited). The rooms are average. The TV guide does not sync with the TV which hosts 40 channels or more. Buy small coffee filters and some good coffee. One negative is that there is no microwave so eating out is a must. They host an outstanding luau and show. If you can, get the preferred seating ticket. Getting there is easy. You are only three stoplights away from the airport on H19 and rental car agencies are convenient and reasonably priced. I like Kona because it has the Costco, Walmart and every other store within a couple of miles. Stay off the highway between 3:30-5:30 though as much of it is still two-lanes. We have already booked a return for next year.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 452 Rooms
- Outdoor pool
- Laundry facilities
- Internet (fee)
- Special SPA packages
- Restaurants nearby
- Flat screen TV
- Complimentary Kona coffee and coffee makers
- Wireless Internet
- Full bathroom
- Bath & Body Works products
- Hair dryer
- Iron and ironing board
Resort Location Map
Courtyard King Kamehameha's Kona Beach HotelKona,United States
- Hotel Contacts
- Extra Info
75-5660 Palani Road, Kailua-Kona, Island of Hawaii, HI 96740-3612
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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