Courtyard King Kamehameha's Kona Beach Hotel
- What's Included
We stayed for only one night before we could check into our villa the following day. The room was nice, clean and the beds were comfortable. The small beach area was pretty, but due to the weather we were not able to enjoy. The fitness center had enough equipment to get in a decent workout. We had a partial ocean view room which means if you are facing straight ahead you view the other wing of the hotel, but if you look far to the right (or left) depending on which side you are on, then you do view the ocean. It was nice enough to sit an enjoy your morning coffee. The hotel is near great restaurants and shopping and was a good starting point for our vacation.
I'm torn between giving this hotel 3 or 4 stars. We stayed for 4 nights and were given a room on the front side of the building; the view was of the street out front which brought some traffic noise. Not terrible, but not part of the island feel I was hoping for. I realize we could have paid more for a room with a different view, but I think the rooms on the front should be even cheaper. That being said, the room was clean and spacious enough for us. The bed was most comfortable and we appreciated that! We had a small couch (which was nice to sit on even if it was not the most comfortable) and a table with 2 chairs and a mini-fridge. Why no microwave, though? I was a bit disappointed not to have a microwave. The bathroom was nicely done with a decent sized counter top which is always good. The towels were nice. But it was showing some wear...and a bit of mold along the edge of the tub. There was only one small hook for towels and it was barely big enough for one towel; there definitely needs to be a second hook or a towel bar esp. if they want to encourage folks to reuse towels.The staff were all super friendly esp. housekeeping. The lobby was lovely and the elevators are the fastest hotel elevators I've ever used--that was great esp. since we were on the 6th floor. There was hardly ever a wait. We loved that there was an ABC store attached to the hotel; didn't even have to go outside to go there. (The ABC stores are little convenience stores--pricey, but convenient.) The grounds were very small, but nicely done. There was a tiny beach area out back and a nice looking pool, but we didn't use either. The hotel is in a great location if you want to experience the area; there are lots of restaurants and touristy shops within a few blocks so no driving required. The area was a mix of locals, vacationers and some homeless people. Honestly, it was too many people for me; I'd prefer a more isolated area...but I know some people enjoy a more active area. It's a pretty area, but as we drove around the island, I saw other better places; however, I'm sure they are much more expensive than the Courtyard.If we went back, I personally would try to find something a little less right in the middle of things--but that's not a bad thing for the hotel; just my personal preference. Overall, we were comfortable, felt safe, thought the rooms were clean and nicely appointed and the staff were friendly....so it was a very good experience overall.
Chose this hotel mainly for its location and quite frankly, that's about the only edge it has over the others in Kona. Check-in was a prime example of 'how not to'. Receptionist had an absolutely unwelcoming attitude, explained little to nothing (we didn't have a clue where the pool was, how to get towels for it, where the hotel's restaurants were located and what they offered, how parking worked, how to get access to wifi etc.) and even acted annoyed when we couldn't read here scribbled room number. She also misspelled my name in the system so we had to call again in order to make the wifi work.Apart from this rather disappointing start, rooms are standard size, definitely dated with cracks on the tv table and mold in the bathroom. Had a 'partial ocean view' room, but you really need to turn your head to catch a glimpse of the sea. Other than that, as said, location is great, housekeeping and rest of staff was really friendly and welcoming and pool as well as snorkel/surf rental right in front of it (Kona Boys) are definitely an asset. Maybe give reception a refresher course in interpersonal relationship and with a different first impression many guests' experience would be a clearly a much more positive one.
My first trip to Kona - I live on Maui - and was thrilled at the "village" feel of the town. The Courtyard Marriott is right at the harbor. Watching the keiki (kids) and kupuna (seniors) all enjoying the wave-free bay, the canoes paddling out was wonderful and so calming! The Honu's restaurant on property was super. Their Honu's burger with truffle fries was outstanding.The mattress on the bed was the best I've ever slept on in a hotel!!
With family not arriving until the following day, I booked this hotel for one night before moving on to the Waikoloa area. My flight arrived at 8pm and with the hotel being so near the airport I checked in shortly after that. Honestly though if my planned stay was longer than 12 hours I would have definitely booked into another hotel. Both the public areas of the hotel and the rooms are horribly dated and ripe for renovations. My room had an awful musty smell coming out of the AC that says to me that that system needs refurbs as well. The furniture in the room likely dated back to the Bush administration...the first one. The bathroom while ample sized had a peeling and cracked and dingy shower that left me feeling more dirty after I had used it. The gym was standard for a hotel - some cardio machines, weights, etc. And there was a cafe on the property that was a good spot for breakfast.The expanse of the hotel leads me to believe that it is trying to be a family resort, but apart from a pool and small waterfront (there will be no lounging on the beach here) there's really not much to do. I used points to book this and imagine that if I had paid cash or didn't have Marriott points to burn off I would have felt more like I had wasted my funds. Actually where I ended up staying in Waikoloa was around the same cost, a better location and a MUCH nicer hotel. Finally, I almost feel guilty for having a whinge about this but I feel like there should be more acknowledgement for being an elite rewards member. At the very least upon check in they should acknowledge this fact and thank you for your loyalty. A separate check in desk and upgrades would be nice as well, but with so many choices in hotels it would be nice to be recognized and made to feel welcome.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 452 Rooms
- Outdoor pool
- Laundry facilities
- Internet (fee)
- Special SPA packages
- Restaurants nearby
- Flat screen TV
- Complimentary Kona coffee and coffee makers
- Wireless Internet
- Full bathroom
- Bath & Body Works products
- Hair dryer
- Iron and ironing board
Resort Location Map
Courtyard King Kamehameha's Kona Beach HotelKona,United States
- Hotel Contacts
- Extra Info
75-5660 Palani Road, Kailua-Kona, Island of Hawaii, HI 96740-3612
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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