Fairmont Orchid Hawaii
- What's Included
The resort property us huge with beautiful grounds, heated pool, beach access, another private beach lagoon, and friendly staff. The rooms are big enough for two, bathroom has stand-in shower and bathtub. AC blows cold. We had a first floor room with no view.The pool is great but not enough seating for all its guests. They need more poolside staff to help clear towels off chairs to allow other guests a chance to sit down. Restaurants are excellent but pricey as expected. We used the free shuttle service to visit the Shops at Mauna Lani and the adjacent golf course. Lastly, free Wifi works great on the property too.Overall, all the amenities of a 4-star beach resort.
This past winter break we once again stayed with the Fairmont Orchard hotel on the Big Island. Our 19th Year in a row here and that says a lot - The ambiance, food, service, beach and water sports only get better each season. With Kelly as GM and Hubert as Executive Chef this fabulous property has jumped to the top on the island. We already booked our reservation for December to enjoy another family holiday.
Our room was great. Just a standard without much of a view, but the interior was very nice. Plenty of room. The stand-out is the terrace. We spent a ton of time there, as it's out in the open but semi-protected, and you have a fantastic view of the ocean. The pool is nice but not where you'll spend most of your time. Breakfast was great, and we had a lot of luck with getting dinner on the terrace at night. Great pastries at Brown's deli. One of the best things was the concierge: the woman we talked to listened to us, and basically advised that we do most activities on our own rather than going on tours. I believe they get a commission for the tours, but she understood that we wouldn't want that, and guided us appropriately. We were SO thankful! Small nitpicks - there were some stains on the furniture and the towels could be higher quality for the caliber of the hotel... but overall delightful!
I recently stayed at the Fairmont Orchid to Celebrate a birthday. Anthony Baldos helped with arranging everything from start to finish. He was a pleasure working with, and really helped with making our stay so relaxing and most of all very memorable. I really couldn't have pulled it off without his help. Everyone at the Fairmont Orchid was very friendly. We enjoyed our stay so much. It was a perfect way to enjoy each other's company, celebrate, and simply relax. Thank you Anthony for making it all happen!
This was our first stay at the Fairmont Orchid though we have been to other Big Island resorts on the Kohala Coast. My husband and I agree that when we return to the Big Island, we will again stay at the Fairmont Orchid. The pool sets this hotel apart from the others: it was a nice size and had several different seating areas and entrances. I loved sitting on the underwater ledge since it allowed my shoulders to be out of the water but the rest of me was underwater and staying cool. The lounge chairs were really comfortable. Ed, our pool waiter, was THE BEST we've EVER had (and we have been to various resorts around the world). He alway remembered our name and was great at checking in with us and bringing our order promptly. He also greeted us by name and chatted with us when we weren't sitting in his area! Our garden view room was comfy and exceedingly quiet. The magnifying mirror was mounted waist high so was completely unusable. We went to the lounge around 6 for a before dinner drink and enjoyed the lighting of the Tiki torches and conch blowing as well as the Hawaiian singer. It was wonderful. I could have stayed there all night long, it was so beautiful and relaxing. The only negative I had: I went to the deli in the morning for a cup of coffee and I stood in line for at least 20 minutes and then they had no coffee! Granted, they were very busy and they moved the line along fairly well. It just would have been nice to have a drink only line.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 540 Rooms
- 5 restaurants, including Buffet & BBQ/Grill
- 3 bars
- 2 lava enhanced hot tubs
- Fitness centre
- 10 Tennis courts
- Beauty salon
- Gift shop
- Business centre
- Car rental desk
- Parking (fee)
- Room service
- Laundry services
- Scenic jogging and walking trails
- Luau available twice weekly
- Complimentary flower Lei on arrival
- Internet (fee)
- ATM cash machine on site
- 2 queen-size beds or 1 king-size bed
- Full bathroom
- Telephone with voice mail
- Hair dryer
- Clock radio
- Coffee maker (coffee included)
- Safe (fee)
- Internet access (high-speed Internet available at USD$14.95 per day; subject to change)
- Bathrobe for use during stay
- Luxurious personal care amenities in bathroom
- Complimentary local newspaper
- Lounge chairs and table
- Max Occupancy: 4
For the Kids - Mini-club for children ages 5 to 12 available for a fee. Operates from 9:00 a.m. to 4:00 p.m., Monday to Sunday. Mini-clubs include Cave explorations, Hawaiian games/weaving, eel and fish feeding tour, sand castle building, volcano building, tide pool explorations, Lei making, gecko hunt/petroglyph hike and many more activities!
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Fairmont Orchid HawaiiKona,United States
- Hotel Contacts
- Extra Info
1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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