Fairmont Orchid Hawaii
- What's Included
We unfortunately only had a one-night stay at the Fairmont Orchid but we packed it in. We snorkeled...we swam...we went to the spa...we had an amazing dinner at Brown's. Our only regret is that we didn't have enough time to enjoy all the amenities of this resort. We'll be back!
We just returned from a two week vacation split between the Fairmont, Volcanoes NP, and St. Regis Princeville on Kauai and the Fairmont was by far our favorite place on the trip. We stayed in a suite on the gold floor, and it was well worth the cost for our family if four. We loved the extra space, extra bathroom and having the access to food and drinks was awesome. Everything was perfect and the staff on the gold floor was so friendly and helpful, they made our stay even better. We will definitely be back!!
I have never been so sad to leave a hotel before. We were there for 4 nights and I could have happily stayed for another 4 nights. The room isn't really the point, but it was lovely. The beds were soft, having both a shower and a bathtub is so nice, and the double sinks were fantastic. The wifi was great and included. I've never commented on this before that I can remember, but the toiletries were so nice, I looked it up to see if I could buy it directly. You can. Its expensive.After staying here, I moved to another resort on Oahu. The Fairmont Orchid blew the other resort out of the water on service. It really made me appreciate the Fairmont Orchid's focus on Hawaiian hospitality. People working here seemed happy and relaxed compared to other places. They say "Aloha" and "Mahalo" and smile when they pass you in the hallways. We were eating breakfast one day when the fire alarm went off. We had to briefly move to the lawn for a minute or two until it was cleared and when we came back, we saw our waiter had covered everyone's plates with a napkin. I know its small, but they just care about your experience. The food at the resort is fantastic, but it's not cheap. At the beach-side tiki hut or cabana-side service, you'll pay $17 for a poke appetizer, $23 for a burger or $25 for fish tacos. But the food is all really good. The drinks cost $12-13 each, but they are delicious and contain real liquor, not sugar and sour mix. At Norio's, the japanese/sushi restaurant, we had a beautiful dinner for two with drinks, appetizers, entrees and desert for less than $200 including tax and tip. The menu for Brown's looked lovely, but I doubt you could get out of there for less than $125-150 per person. The breakfast is expensive too, an entree is $17-20 and the buffet is $32 each. But the food is so excellent... everything we had was amazing. There is a deli where you can get more reasonably priced take-out food for breakfast ($4-7) and lunch ($7-12). So your experience in the restaurants will probably depend on how much you expect to spend. We got massages and that was fantastic. The spa is nice and has a steam room and sauna. They have robes and shoes for people of all sizes and offer showers, brushes, and toiletries for your use. The huts where they do massages by the sea or by the waterfalls are lovely and relaxing. The rocky part of the beach has turtles on a daily basis. When we were there in mid-June, there was always plenty of chairs next to the lagoon and the pool. The pool and the hot tub was never crowded. Chairs and lounges are free, and you can find a chair in the shade, depending on the time of day. If you want a covered cabana, renting it costs $65. That cost includes the rental for two people and a cooler with water and snacks. A waiter services the cabanas (and I think other chairs/lounges as well). There is good snorkeling just outside the lagoon at a coral reef including all your tropical fish. Snorkeling equipment is included in the resort fee, but canoes, kayaks and paddle boards are an extra cost, either by the hour or a lump charge. We took a yoga and meditation class next to the pool for $10 each and it was fantastic and involved lots of personal attention. The sun sets everyday directly behind the resort. Someone comes out and blows a conch shell and lights some torches to let you know when its time to start paying attention. The photos and the view are absolutely gorgeous. When the weather is good, you can see Maui. You can take a free shuttle to Mauna Lani and use their amenities and restaurants. Beyond that, the resort is isolated and it feels that way. There's no traffic noise, no buildings. Its surrounded by lava rock and it feels like you are on an isolated island floating in the pacific. This was a fantastic experience. It wasn't cheap to do, but it was worth it. And you can 100% go somewhere else and drop the same kind of money and feel like you're being taken advantage of. My only regret is I couldn't stay longer.
We stayed for 9 nights starting at the end of May. Our room was nice and considering we only booked a garden view room the lanai's view was great (overlooked the waterfall with a little view of the ocean in the distance). My eight year old loved their beach area, learned to paddle board, and snorkeled there almost every day. We enjoyed seeing the sea turtles every night when they came ashore. We tried every eatery on property with the exception of Brown's and the food at all of them was as expected - a little pricey but mostly okay. A little more variety on the menu would have been welcome (we ended up ordering room service a couple of nights just because they had more options). The only real compliant is that we were not informed when we booked that a triathlon would be occurring the Saturday of our stay which occurred partially on grounds and closed part of the highway leading north of the resort. No one could give us a definite answer about how early we needed to leave that day so we wouldn't get stuck in that crowd. Other than that it was a nice, relaxing stay and the housekeeping staff did a great job keeping our room tidy the whole trip!
We stayed at the Fairmount Orchid since my husband was competing in the Honu Race. The pool and cabana were fantastic for the kids. This is a great place to stay for the race. The rooms were clean. They had Dom by the glass at the Japanese restaurant for only $25 per glass!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 540 Rooms
- 5 restaurants, including Buffet & BBQ/Grill
- 3 bars
- 2 lava enhanced hot tubs
- Fitness centre
- 10 Tennis courts
- Beauty salon
- Gift shop
- Business centre
- Car rental desk
- Parking (fee)
- Room service
- Laundry services
- Scenic jogging and walking trails
- Luau available twice weekly
- Complimentary flower Lei on arrival
- Internet (fee)
- ATM cash machine on site
- 2 queen-size beds or 1 king-size bed
- Full bathroom
- Telephone with voice mail
- Hair dryer
- Clock radio
- Coffee maker (coffee included)
- Safe (fee)
- Internet access (high-speed Internet available at USD$14.95 per day; subject to change)
- Bathrobe for use during stay
- Luxurious personal care amenities in bathroom
- Complimentary local newspaper
- Lounge chairs and table
- Max Occupancy: 4
For the Kids - Mini-club for children ages 5 to 12 available for a fee. Operates from 9:00 a.m. to 4:00 p.m., Monday to Sunday. Mini-clubs include Cave explorations, Hawaiian games/weaving, eel and fish feeding tour, sand castle building, volcano building, tide pool explorations, Lei making, gecko hunt/petroglyph hike and many more activities!
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Fairmont Orchid HawaiiKona,United States
- Hotel Contacts
- Extra Info
1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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