Fairmont Orchid Hawaii
- What's Included
What can be said about the Fairmont Orchid that hasn't already been said? Its a beautiful piece of property on the ocean, the pictures are very accurate. The grounds are meticulously maintained. As are the pools, rooms, and guest areas. Everything is super clean. Did not see a single bug while we were here. Housekeeping was virtually invisible. We stayed on the 4th floor in the south tower above the waterfall. It was very pleasant and if you're worried about the noise, don't be, when you shut the doors its virtually silent in your room. Partial ocean view from the balcony.Staff were very helpful. They even had an HDMI cord I could borrow when I asked for one! Loved thatI have never snorkeled before but felt safe to try in the lagoon here on the property and WOW you MUST do this!! Saw many large green turtles and a plethora of tropical fish! Its incredible! There is a turtle sanctuary beach here too where turtles will often lay on the beach (we saw 4 the first day!) We had drinks at the pool bar, but chose to eat off site, although there are a few options on the grounds that i hear are great.Self parking is free. (well included in the resort fee of $30 i suppose). Snorkel gear was also free by the way.Highly recommend!!
The Fairmont is a beautiful hotel, with lots of hard working employees to make sure the stay of pleasant for all guests. Everyone we have come in contact with has been extremely pleasant and helpful. The grounds are beautiful and the ocean is right off the property. Snorkeling is included in the resort fee so my husband and I have been totally taking advantage. The turtles are all over the beach and right up in the water off the mini beach front. There is so much life to see through the mask! I highly recommend this hotel to anyone, it's a fantastic place to stay.
My wife and I have had the opportunity (and need, living in the cold upper Midwest) to travel extensively in warm weather vacation destinations like Florida, the Caribbean, and for the last few years, Hawaii. For background, she would rather stay home and travel less often if it means staying in nicer properties, vs. more frequent travel that includes mediocre properties.The Fairmont Orchid is literally the only place in the past two decades we've chosen to return a second time. It's our happy place. The property is gorgeous, meticulously well maintained inside and out, remarkably friendly staff (who seem sincerely nice and kind), not too big, but will full amenities that cause us to spend the vast majority of our week's vacation on the grounds vs. chasing down all the tourist sights you're "supposed" to see...though many are within a reasonable distance if that's how you like to vacation. I could write paragraphs about everything that is right about the Fairmont Orchid property as a destination (the main reason I read Trip Advisor), including the beach/lagoon with great snorkeling, views and sunsets, gorgeous and expansive pool area, dining options, turtles and whales visible from the shoreline, luxurious rooms, nearby shops and restaurant options, overall value, etc., but the service and staff were just outstanding this visit. We were impressed with the concierge services pre-arrival (Carolina helped us figure out complicated reservations that involved two rooms, a prepaid package, combined with Fairmont credit card rewards), check-in (Natasha at the front desk helping us execute the reservations and upgrades and making our room assignments work), the beach/pool staff, Brown's Deli staff serving our morning lattes, and the on-site Pacific Dream Photography service (Sasha helping our family of 5 have a great experience taking a family photo, Samantha helping us create a package that worked for us).About Pacific Dream Photography: We generally are skeptical of add on services like an on-site photographer, but we were years overdue for a professional family photo, and the daily resort fee included a free photo session. We thought why not try it...and the background/scenery options are ridiculously beautiful. Our kids (14, 14, and 11) hate taking family photos. But an hour later, they were still laughing and relaxed. The next day when my wife and I viewed the photos, we were both in tears seeing how well Sasha captured our family and how well these photos will help us remember an amazing family vacation. The cost for the photos we chose were a great value and well worth it.The Fairmont Orchid property and staff are large among the reasons we love Hawaii, and we plan to be back again.
As this was my second time on the Big Island of Hawaii, I wanted a no-frills hotel that had lower rates. Fortunately, the wedding I was attending was at the Fairmont Orchid, and I chose the Fairmont over other options, and I am glad I did. Immediately after landing, my partner and I explored the other side of the island first and ended up arriving the Orchid way past midnight. However, we were still greeted with a lei and a warm greeting upon arrival, and led to our room. The room was spacious, and though the property is aged, you would never know it as it is beautifully and meticulously maintained. The grounds of the Orchid are beautiful and definitely photogenic, and as I mentioned, the rooms are spacious. I highly recommend the Fairmont Orchid for your stay in Hawaii, and I will definitely be back there the next time I'm on the island.
It was my daughter's first visit to the Big Island, my husband and I decided to go to Fairmont since we were so impressed by it when it was still a Ritz Carlton about 20 years ago.I think for an old resort, it has been well maintained except for our uninvited guest in the room (a roach for 3 consecutive days) which management did not think was a big deal.Paying over $400/night for almost a week is no small change for me. I am deeply disappointed with managers lack of attention to this matter. Their reply was oh, this is a tropical place and it's the weather so it's really no big deal. I really think this is unacceptable. Even if it'll be another five years before I go back, I will have to reconsider. The beautiful grounds and nice views at the Fairmont Orchid did not make up for their nonchalant attitude.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 540 Rooms
- 5 restaurants, including Buffet & BBQ/Grill
- 3 bars
- 2 lava enhanced hot tubs
- Fitness centre
- 10 Tennis courts
- Beauty salon
- Gift shop
- Business centre
- Car rental desk
- Parking (fee)
- Room service
- Laundry services
- Scenic jogging and walking trails
- Luau available twice weekly
- Complimentary flower Lei on arrival
- Internet (fee)
- ATM cash machine on site
- 2 queen-size beds or 1 king-size bed
- Full bathroom
- Telephone with voice mail
- Hair dryer
- Clock radio
- Coffee maker (coffee included)
- Safe (fee)
- Internet access (high-speed Internet available at USD$14.95 per day; subject to change)
- Bathrobe for use during stay
- Luxurious personal care amenities in bathroom
- Complimentary local newspaper
- Lounge chairs and table
- Max Occupancy: 4
For the Kids - Mini-club for children ages 5 to 12 available for a fee. Operates from 9:00 a.m. to 4:00 p.m., Monday to Sunday. Mini-clubs include Cave explorations, Hawaiian games/weaving, eel and fish feeding tour, sand castle building, volcano building, tide pool explorations, Lei making, gecko hunt/petroglyph hike and many more activities!
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Fairmont Orchid HawaiiKona,United States
- Hotel Contacts
- Extra Info
1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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