Hilton Waikoloa Village
- What's Included
Beautiful property! Great for couples who like a leisurely environment. It's not really stroller friendly, due to the long distances from hotel rooms to pools and hotel lobby. Tram is available, though the wait can be timely. Food within the resort is quite pricey, be prepared to pay $28 for a small pizza.
We unexpectedly needed a hotel near Waikoloa for 2 nights and booked this place day-of largely due to it being the cheapest on Kayak. FEESOur room was listed at $256 but at checkout the rate was actually $100 more due to mandatory resort and parking fees and other miscellaneous chargesSIZEThis hotel is the size of Disneyland, so the walk from the parking lot to our room was fully 20 minutes for able-bodied pushy New Yokers :) Yes, there's a super-cool tram from reception, but at 10pm the wait for the tram was 15 minutes.HOURSThis hotel is clearly aimed at people with kids. The bar in our wing of the hotel closes at 10pm. If you want to walk 15 minutes back to the main wing, the bar there stays open until midnight. After that, and you have to go back into town. Despite being very popular with Japanese tourists, the spa/onsen closes at 8pm, so I saw a bunch of disappointed Japanese folks who were looking forward to an after-dinner soak. Like most hotels, they view the spa as a profit center, not an amenity. If they aren't selling massages or treatments, they shut it down. ROOMSThe rooms are huge. They're looking a little early 90s, but they're decent. I was surprised that with all of the Japanese visitors they didn't have Toto Washlet toilets, but oh well.WIFIDespite your resort fee supposedly paying for Wi-Fi, the coverage is terrible. I could barely get a signal in my room, and there's no Wi-Fi on the main boulevard connecting all of the hotel wings. The cell reception is also bad which compounded the Wi-Fi problems.STAFFWhile no one was rude, no one managed to reach anything approaching friendly, either. Like I felt bad for them, they all seemed so sad. No wait, the bartender at the Kona Tap Room was actually nice, but she was the lone exception. COFFEEBless them for having a great Kona coffee shop in most of the wings of the hotel. If I'd had to schlep all the way back to the main building for an espresso I would have been really unhappy. THE POOLSClearly the focus here is on all of the crazy waterworks and kids activities in the massive central courtyard. If I had kids I might consider staying here. But if you don't, I wouldn't.
Wonderful hotel and friendly, helpful staff. Huge grounds where you can find so many things to do even without leaving the property. As with most of Hawaii, things are expensive here but that was as expected.
Pros- Clean and great customer service. Everything you need is on or very close to the resort.Cons- No beach (has lagoon), food is expensive.Overall, we had a great experience. Great beaches nearby!
The pool gets its water from the ocean. So, a giant sea turtle was able to get into the pool, and we were lucky enough to see it. What an amazing place!!! Too bad I wasn't in the water at that exact time. It was near the man-made fountain in the "pool".The hotel is amazing. We didn't stay here. We only visited for the Dolphin Quest experience. They also have a "train" to take you to your hotel room, which my kids enjoyed riding.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1240 Rooms
- 9 Restaurants
- 9 Bars
- 3 pools, 176-foot twisting waterslide
- Hot tubs
- Four-acre swimming and snorkeling lagoon
- 2 golf courses
- 18-hole putting course
- Spa (fee)
- Fitness centre (fee)
- Sports club (fee)
- Tennis courts
- Dolphin Quest Learning Lagoon (fee)
- Live entertainment (Legends of the Pacific Dinner Show)
- Art gallery
- Laundry facilities
- Wireless Internet (fee)
- Business centre
- 2 double beds or 1 king-size bed
- Bathroom, shower only
- Cable TV
- Hair dryer
- Clock radio
- Mini-bar and mini-fridge
- Coffee maker
- Internet access (fee)
- Walk-in closets
- LodgeNet Movies
- Max Occupancy: 4
For the Kids - Kids Club.
Resort Location Map
Hilton Waikoloa VillageKona,United States
- Hotel Contacts
- Extra Info
69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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