Hilton Waikoloa Village
- What's Included
Great hotel and grounds, however, I noticed a few bowls full of "Poison" all over the place. Asked an employee about it and he said they were to "Lower the population of feral cats in the facility". Are you serious? Who wants to stay at a place that purposely harms animals? I'm not the biggest animal person but I did enjoy visits from the cats. This place is heartless. Also, thanks for placing two charges for valet parking, even though I parked myself.
Positive points: 1. Large brand new rooms2. Nice service3. Great food options in different price ranges4. Very good concierge services5. Amazing sunset viewNegative points 1. The hotel was a little bit too developed for what I hoped for. They have internal trams and boats, that in my view, are a little tacky. 2. The hotel has a pool with dolphins. That made me sad, specially because we had dove with dolphins in the wild in Kona, so seeing them in captivity made me sad.
My husband and I vacationed at this resort the week of June 12th. The resort is quite big and if you want to get from one end to the other than you need to take a boat ride or take a tram. At times the wait was about 20 minutes for a tram or a boat. The grounds were very beautiful and very clean. Staff was very friendly and made sure you were happy and doing good. Our room was located in the Lagoon Tower which we upgraded to (dont know if I would do it again). We had an ocean view room and was very clean. The draw back was had I known we were going to be put in a room with a handicap shower I wouldn't have upgraded! After getting out of the shower, water was traveling to the front door so we had to clean it up everyday!! Sometimes twice a day! Pools were clean. Not many lounge chairs with umbrellas or canopies. If you want one you must pay approx $100! No thank you especially when i didnt spend all day at the pool. Draw back on breakfast was there was only one place to eat and it was the same food every day. I did get tired after of it after a few days so we would take the trolley and go eat breakfast off the resort. For dinner there were a little bit more choices to choose from. My favorite were Dona & Toni's Pizza and Kamuela Provision Co. We did go off site for dinner a few times which was nice to get off the resort. We went on a special that Hilton was having which included meals and all drinks. Drinks are very pricey, approx. $15! I would definitely return but not sure if I would go using that special offer again.
We stayed at the Hilton Waikoloa Village for 3 nights, at the lagoon tower with dolphin view. This was better than I expect, the property is beautiful & big. Glad they had trams & boat to ride around. The room was very spacious which I loved. But they forgot to vacuum the floor, there was crumbs left behind. Another bad thing is the doors are super thin, I can hear very clearly when people walk by & it gets especially loud when someone rolls their luggage when walking by. We had great view of the dolphins, though part of it was obstructed by the suite next door with the wooden top. There were lots of activities, great for kids. Hilton needs to add more restaurants, choice was quite limited. There was a teppanyaki restaurant but they closed it, which I am disappointed. But I would definitely go back. Hopefully by then there are more restaurants.
My wife and I booked this trip about 9 months ahead and then multiple family member asked if they could join us at Waikoloa Village. With the larger goop it make sense to upgrade to a suite instead of multiple rooms and and as a Hilton honers member i was offered some great value upgrade options. My wife worked with the onsite staff to get a high floor large suite. She did a great job! Wow, we had a great suite with both mountain and oceanic views in the Place Tower. This is a true resort and if you like to stay at this type of venue, it is great with much to do for the family. One challenge is that the Big Island has much to do outside of the resort. There are rental cars available onsite to solve this issue and during our stay we did book cars several times for long island trips. Cheers and have a good trip to the big island!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1240 Rooms
- 9 Restaurants
- 9 Bars
- 3 pools, 176-foot twisting waterslide
- Hot tubs
- Four-acre swimming and snorkeling lagoon
- 2 golf courses
- 18-hole putting course
- Spa (fee)
- Fitness centre (fee)
- Sports club (fee)
- Tennis courts
- Dolphin Quest Learning Lagoon (fee)
- Live entertainment (Legends of the Pacific Dinner Show)
- Art gallery
- Laundry facilities
- Wireless Internet (fee)
- Business centre
- 2 double beds or 1 king-size bed
- Bathroom, shower only
- Cable TV
- Hair dryer
- Clock radio
- Mini-bar and mini-fridge
- Coffee maker
- Internet access (fee)
- Walk-in closets
- LodgeNet Movies
- Max Occupancy: 4
For the Kids - Kids Club.
Resort Location Map
Hilton Waikoloa VillageKona,United States
- Hotel Contacts
- Extra Info
69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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