Hilton Waikoloa Village
- What's Included
Beautiful resort, plenty to do for families and singles and couples. Very clean grounds, pools galore so you never have to stay in a crowded pool. They also have an adults only pool. My favorite part is the Buddha point with the hammock and chairs. Bliss. Also, at around 530pm they do a run around the resort lighting the tiki torches and blow a conch shell. It's a cool if corny sunset ritual. Oh and the sunsets are glorious--splurge for the balcony room facing the ocean. Rooms are a little outdated but the resort is well kept and the people that work here are nice as can be!
My wife and I spent a week at an affiliated Hilton property (King's Land) and had the opportunity to spend some time at nearby Waikoloa Village. As a matter of fact we ended up spending a great deal of time there and flat out fell in love with the place. The facility is magnificent with miles of walkways surrounded by fantastic views of the ocean, lagoons, a multitude of pools, and resident turtles and dolphins. Strolling the paths amid such beauty was very relaxing with many interesting areas to sit, relax, and take in the views. Bars and casual restaurants were never very far away and every member of the staff was warm, friendly, and extremely helpful. Although there were many, one of the highlights was dining at KPC on a patio table while watching the sunset. The food was delicious, well presented and service flawless. As a matter of fact I have never experienced a friendlier more helpful staff than the people at the entire Waikoloa Village. From the warmth of Chef Hans, the bartenders, valets, and even the service staff everyone seemed focused on making us feel special and welcome. Here is just one example; we had just missed the resort shuttle and decided to walk back to Kings Land but just a few blocks down the road an employee in a golf cart rolled up, asked where we were headed and said hop in. He took us right to our door and refused any offer for gratuity. It is really a tribute to the management here that the entire staff, top to bottom has bought in to such a high level of accommodation and service. Our stay was fantastic without a single hiccup or complaint and I am already devising a way to return to this vacation paradise.
What a fantastic place. Let me start with the not so hot. We were greeted with a sales pitch to upgrade our room to the Makai rooms, which were closer to the gym and main pool. At first the price was $40 upgrade and then after we declined, it went down to $30. Why do I need to upgrade to be closer to the pool. (the other rooms were quite a distance so we took the bait. Once we got past that, the hotel was fantastic. I can see why they have a train and boat to get people around the hotel. The pool was fantastic and the cabanas were easy to get (they were reserved for Makai guests). My favorite part of the hotel was the lagoon. When I saw there were fish and turtles, I was thinking regular fish and those small turtles you, but I was so wrong. Wonderful jumping fish, colorful fish and large green sea turtles. We swam with them everyday and it was so incredible. Tip: get out there early before everyone destroys the visibility, which is not all that great to start with. The staff were wonderful and our room was clean and very quiet. It is in a great location with the Queen and King malls not too far.
We stayed in condo which was mediocre but nice. The island is beautiful. I fell into unlit pond at night at the check in area and injured my knee and lost my ipad after it quit working after hitting the water. No staff came to my aide and when I filed a report they denied it. I will not be spending my money at a place that does not look out for the welfare of the people visiting. The pond should have been lit. A woman helped me out of the pond and she said she fell in it the night before. I'm writing as I know this has happened many times before but people like myself at first felt stupid for falling in the pond but Hilton was reckless in not having the pond lit with a warning that a pond was ahead. At night this area is pitch black.
The hotel is nice but watch for the hidden fees. It feels like Disneyland once you get in plan on spending a small fortune. Parking and resorts fees are an extra $50-60/day. Restaurants were good but overpriced relative to Kona or Waikoloa.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1240 Rooms
- 9 Restaurants
- 9 Bars
- 3 pools, 176-foot twisting waterslide
- Hot tubs
- Four-acre swimming and snorkeling lagoon
- 2 golf courses
- 18-hole putting course
- Spa (fee)
- Fitness centre (fee)
- Sports club (fee)
- Tennis courts
- Dolphin Quest Learning Lagoon (fee)
- Live entertainment (Legends of the Pacific Dinner Show)
- Art gallery
- Laundry facilities
- Wireless Internet (fee)
- Business centre
- 2 double beds or 1 king-size bed
- Bathroom, shower only
- Cable TV
- Hair dryer
- Clock radio
- Mini-bar and mini-fridge
- Coffee maker
- Internet access (fee)
- Walk-in closets
- LodgeNet Movies
- Max Occupancy: 4
For the Kids - Kids Club.
Resort Location Map
Hilton Waikoloa VillageKona,United States
- Hotel Contacts
- Extra Info
69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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