Kanaloa At Kona
- What's Included
Great unit super value- listen and watch the waves from the lanai and master suite. Clean, new carpets, well maintained by owners. Will be back again! Ceiling fans in all rooms keep the condo comfortable.
terible cleaning fees smelled smoke all evening just to keep it cool on first floor somebody singing or radio till 11 pm not a modern place would not recomend it to my worst enemy main office air conditioned of course
We stayed at the hotel for two nights 08/06/2016 our room rate was $159 and then we were charged a cleaning fee of $159 ! This was in the very small print of the conformation that was sent to us under "general information: "A MANDATORY DEPARTURE CLEANING COST WILL BE ADDED TO ROOM COST AT DEPARTURE BASED ON THE CATEGORY CONFIRMED" we were not told at booking or at check in that size of these cleaning charges. If the hotel is going to place such charges it should be included in the room rate and not hidden in the small print. The two bedroom place we stayed was ok, dated but functional. The air con had a padlock on it that you had to pay an additional $35 per day to use - again you only know about these charges once you arrive. There are much better and honest deals around - please don't stay here.
Booked this condo at a reasonable rate- Was not told we had to go to a different location to get the condo key-was not told it was extra daily (25$) for the air conditioning, the ad said it came with. When we finally paid the extra-plus house cleaning fee of 200 we walked into a 3rd floor condo -carrying 8 bags upstairs, no elevator. It was over 100 degrees in the condo. We put the key in the air conditioner lock and it was broken. I wondered why it wasn't already on in that kind of heat and humidity, let alone broken. We left immediately, took the key back to the Outrigger office and stayed in the closest hotel with air for the night until we found one for the remainder of our trip. I have never stayed at an "Outrigger", never will try again. Allot of Businesses in Hawaii take advantage of the traveler, hoping they do not stick up for themselves and speak up. I will go to to Hawaii again but will do more research next time, even more then I did this time. There is allot of "bate and switch" and hidden costs. Have to be cautious!!
Our room at Kanaloa was lovely. The Lanai looked right out onto the ocean. It was very clean, the kitchen was well-stocked and the staff was friendly. If you arrive after business hours, be sure to have the phone number with you so you can let them know you are there (choose the option for Security and someone will come and take you to your room). There was no sign in the lobby telling you what to do or with a phone number. Other than that, our visit was wonderful.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 166 Rooms
- 3 Pools
- 3 Hot tubs
- Tennis courts
- Free WiFi internet
- Golf (fee)
- Free parking
- 1 king or 1 queen bed and sofa bed
- Ceiling fans
- Free WiFi
- Fully equipped kitchen
- In-room safe
- Iron/ironing board
- A/C (fee)*
*A/C is $15 per night and is only available in certain condo units.
Resort Location Map
Kanaloa At KonaKona,United States
- Hotel Contacts
- Extra Info
78-261 Manukai St, Kailua-Kona, Island of Hawaii, HI 96740-2538
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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