Outrigger Royal Sea Cliff
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- What's Included
The outside of this property is beautifully maintained,manicured lawns,waterfalls and many tended to gardens.We had Condo 326 which is a Studio in need of a refurbishment or some attention but is none the less comfortable and clean and about 30 minutes walk from the center of Kona. Two pools are situated down near the ocean, one being for adults and the other for kids and families which are good to laze by sipping a drink of an afternoon.The undercover parking area is free and close to the unit for unloading bags.This is a reasonable mid range priced accommodation.
I contacted Outrigger via their customer service with an email and they never responded. Their customer service is horrible or non existent. I stayed here with my 7 month old daughter and wife. The carpet was dirty with stains,, condo dates, room smelled stale, and bed linen dingy. I complained to the front desk but they could not shampoo the carpet until 2 days into our stay. When they arrived, they had a buffer not a shampoo machine. They simply buffed the stains and dirt deeper into the carpet but they could not be seen. The carpet was wet for a full day. We had to put a sheet down for our daughter to crawl around on the floor limiting her area to move. We wore shoes inside because the carpet and unit was dirty. There was mold in the bathroom. They had to scrub it using bleach. We were told by a staff member that they told the owner the unit needed to be updated and carpet shampooed a long time ago. Save your money and go to another condo complex not run by Outrigger.
We had the pleasure of renting unit 616 the week before and the day after our wedding. The location is perfect as it is right off Alii Drive close to shopping, restaurants, beaches, etc. The lanai has amazing sunset and ocean views with a dining table perfect for lounging with friends and drinking a glass (okay maybe more than one) of wine. The two bedrooms were spaced out across the unit perfectly with a master bath in each; I still can't believe how much space we had! Also, the concierge desk was so warm and welcoming, ensuring we had everything we needed, including a schedule of the trolley pick-up and drop-off times which the family loved. From the decor inside the unit, to the guest activities offered at the property (lei making was a favorite for our group) this has been our favorite stay on the island so far - and we live here. We would highly recommend this unit to family and friends in the future (or would even stay here again as a stay-cation). An absolute must see!
We were on the 2nd floor overlooking the ocean and the quiet pool..Views from patio were stunning. There are 2 pools with kids allowed in the other pool. The 2 bedroom unit we were in was clean, modern, updated and had adequate dishes and utensils if one chose to eat in. More than enough towels and beach towels provided + there is a small room near check-in where we were able to borrow a couple of rickety beach chairs. This property is away from the hustle and bustle of the shopping areas, but only a couple of minutes drive to those areas and wonderful restaurants. We found many secluded beaches in addition to well-inhabited beaches close by. Staff at Outrigger Royal Sea cliff was extremely helpful in anything we needed. Grounds are well-kept with typically gorgeous Hawaiian landscaping and plants. Secured underground parking or spaces in secure open areas near the unit. Very quiet,restful place with no exterior noise. Superior vacation spot!
We stayed here because of a promotion that Outrigger ran last winter. Price of $98 a night seemed too good to pass up. Let's say it appears you get what you pay for, unit was clean but extremely dated, original everything I would guess. We didn't complain or demand a new unit so I will not fault the management on that. The cynic in me thinks they held promotion to push units that otherwise don't rent. Leave it at that you get what you pay for, won't be back for sure. Staff there were friendly and helpful though.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 154 rooms
- 2 pools
- Hot tub
- Tennis court
- Ping pong table
- Games room
- Free WiFi
- Free parking
- 1 queen bed
- Free WiFi
- Fully equipped kitchen
- In-room safe
- Iron/ironing board
- Hair dryer
Resort Location Map
Outrigger Royal Sea CliffKona,United States
- Hotel Contacts
- Extra Info
75-6040 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-2310
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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