Royal Kona Resort
- What's Included
We come here 3-7 times a year for work and we always stay at this place.The staff is friendly (when we go)Free wifi in the lobby.Great bar with a great view!Very relaxing to put your feet up, listen to the ocean and take it all in.Food is in walking distance. Restaurants all over Ali'i Dr. They have a great breakfast buffet with a beautiful view of the vast ocean. There's a farmers market down the road within walkable distance.It's a nice break from Oahu. Away from the traffic, the chaos and just everything haha. All around touch the ground awesomeness.
This is a lovely property with a great location and beautiful views. There may be more expensive properties in Kona but there is no reason to spend more. We upgraded to an ocean view room and felt that it well worth the additional cost and enjoyed spending time on the nice balcony with a bottle of wine that we purchased at the ABC store across the street. We never tried the restaurant, which seemed a bit expensive, since we could walk to so many casual restaurants and bars in town. A highlight was the lagoon, which was very nice and never crowded (although it was closed one afternoon for a wedding).. There is nothing to see snorkeling there but it was very nice to swim in the ocean. Our room was ready for an early check in and for an additional fee we got a 6 pm check out on the day of our departure which really helped getting ready for the long flight back to the mainland. We would definitely stay there again.
Overall I was very satisfied with my stay. I was here for the Ironman Sports Med conference and though hotel was very busy the staff was consistently kind and accommodating. Andy at the front desk was especially great in helping me with my bill! I also had great help in arranging a taxi to airport on race day - major props to the front desk. Restaurant was also nice as was bar and conference space.Only drawbacks for me was lack of pool and chair space many afternoons - a bigger pool area would be essential if I weren’t here for a conference.Rooms were nice, comfortable with good views but were a little tired. They are due for an upgrade but were very livable and clean. You don’t come to Hawaii to stay in your room!
If you're looking for a really nice hotel room, this is not the place for you. The rooms are outdated, mostly clean (our shower could have used some bleach), and housekeeping wasn't very responsive or attentive. BUT...the resort's location is great and the pool/bar area is nice. You're within walking distance to a good selection of restaurants and have a great view of the ocean. If you're a hotel room snob; skip it. If you're all about location; give it a try!
The location and views are stunning!!! The customer service is less than optimal. When I asked for some paper at the front desk(since there was not any in the room) I was told there was an office supply store down the street or I could purchase a note book for $10 in the hotel bookstore, when I asked if I could just have a few pieces of computer paper I was told no. Parking is $12 a day, since I was there for an event and the event validates parking I asked about having it removed for the days I was there for the event, the girl at the front desk, Rose told us that it had already been removed and there would be no charge. When I went to check out there was a $126 charge and the manager said that Rose could not have told us that since it was wrong even though there were 3 of us who had been standing there when she told us. I don't ultimately care about the charge but being told we were liars was pretty insulting and the manager should have removed the charge but did not. Next time we are in Hawaii we will be staying at the Marriott. Its pretty clear the hotel functions off one time visitors coming for weddings, anniversaries, and those lifetime trips to Hawaii and does not try for customer service.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 412 Rooms
- Luau (fee)
- Tennis courts
- Salon (fee)
- Laundry facilities (fee)
- Wireless Internet (fee)
- Gift shop
- 1 king or 2 double beds
- Hair dryer
- In-room safe
- Iron/ironing board
- Internet (fee)
Resort Location Map
Royal Kona ResortKona,United States
- Hotel Contacts
- Extra Info
75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740-1310
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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