Royal Kona Resort
- What's Included
My wife and I stayed 3/18/17 at the resort in a corner king room. The staff was nice and the setting is wonderful, but this hotel is severely dated. I would not stay here again as a result. The location is great and the view is spectacular. I'm sure this facility was a gem when it was built in the late sixties. I found it to be completely worn out.
We got our room with time share points. It is an average size. Our view was lovely and it is well located. Decor and fixtures were dated. I most annoyed by all the extra fees - fees to park and a daily wifi fee of $9.95. There is free wifi in the bar downstairs - accessible but inconvenient.
Honestly... we had issues from the start. We arrive and are checking in when one of the other hotel staff moves a couple from their room to what should have been our room... we ended up having to wait over an hour for the keys to our room. They gave us a voucher for breakfast to make up for this. Not horrible, but certainly aggravating since we heard the entire exchange. We get to our room and it's certainly dated. I found a "science experiment" on the mirror and it did not look like it had been cleaned well. Upon further inspection, I determine that most of what didn't look clean were actually stains (a little paint could help this place a LOT). The Lanai was huge, but the carpets were ripped and torn. Overall, it's not horrible, but it's certainly not what we were looking for in a resort.
We had an "ocean front" room on the top (7th) floor of the main building, with a patio door and lanai facing NNW, more accurately the bay than the ocean, but from which we could view the sunset while seated out on the lanai. The hotel is located on the shore at the southern end of the most touristy section of Ali'i Dr, with lots of restaurants, drinking establishments and shops in easy walking distance.The room was about average to a couple of feet longer than a standard hotel room; we requested and got a room with two beds. The beds were double beds (not queen, as some reviews have reported), and they were not high quality, tilting toward the heavier occupant. The bar area has a compact refrigerator (approx 1.5 cu ft) and coffee maker. The bathroom has a hairdryer. One negative we had was that the air conditioning vent mounted in the soffit blew cold air directly on the faces of the guests in the first bed. Luckily for us, the outside nighttime temps were agreeable and leaving the lanai door open didn't yield many bugs.The entire facility looks dated, not horribly so, but it could use a refresh. The garden area is well maintained. There are a few Hawaiian artifacts that help give the hotel character.Parking is extra; I think I paid $8.00 per day, with unlimited in and out. Internet to your room is extra: $9.95 per day or $39.95 per week. We went downstairs to Don the Beachcomber lounge, which is accessible 24 x 7 with comfortable seating, to access the Internet through the bar's free wi-fi.Having been to a luau a couple of times before and with my travel partners being vegans, I knew I wasn't getting them to partake. I went down to the hotel pool, which is immediately adjacent to the luau performance area and offers viewing on par with many of the seated patrons who paid for the luau, and watched for a while.
We were forewarned by previous rooms about the need for renovation and yes, our room had torn carpets and rusty railings on our balcony, but the room itself was clean and adequate for our needs. Air conditioning unit was very noisy as well as partying group next door (thank heavens they only stayed one night) as the walls are quite thin. Service was friendly, fast, and helpful. They supplied us with a requested microwave so we could reheat leftovers, extra pillows, and even solvent when my husband had bubble gum stuck on his legs after sitting on a lounger by the pool (inconsiderate guest!) A few things you should be aware: there is a parking fee of $10 - $12 USD per night depending on room category, internet is cheaper by the week ($40 USD), and you can watch the luau show from the pool deck and some of the oceanfront rooms. If you have a late flight like we had, they will store your luggage as well as allow you the use of a courtesy room for one hour to shower and change (you have to book it the day before you check out) with fresh towels and toiletries (nice touch!). Gas is much cheaper at Costco and there were very few people at the pump stations when we arrived at 7:30 p.m. the night we left. Costco is also 1/2 price for food souvenirs (kona coffee, mac nuts, brittle, etc) compared to retail outlets including the company gift store.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 412 Rooms
- Luau (fee)
- Tennis courts
- Salon (fee)
- Laundry facilities (fee)
- Wireless Internet (fee)
- Gift shop
- 1 king or 2 double beds
- Hair dryer
- In-room safe
- Iron/ironing board
- Internet (fee)
Resort Location Map
Royal Kona ResortKona,United States
- Hotel Contacts
- Extra Info
75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740-1310
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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