Royal Kona Resort
- What's Included
Beautiful reception area & friendly staff greeted us upon arrival. As our flight landed at 1.30 we were at the hotel just after 2pm but were told our room wouldn't be ready until 4pm so we spent a couple of hours in the bar having a leisurely lunch & cocktail. Views are fantastic & service was prompt & friendly although food (as we found out across the island) is quite pricey. When our room was ready we were in an adjoining block rather than the main body of the hotel but had a great sea view so were quite happy. The room was basic but had all the amenities we needed, the only thing was noise from the local bar kept us awake some nights so maybe the double glazing, along with the room, is ready for a refit. The hotel has a small saltwater pool which is refreshed by the sea & brings in some beautiful tropical fish that are happy to swim round you if you sit in the water. Lots of guests were using scuba equipment & at the weekend, this seemed a popular spot for local families so the limited number of sun beds were quickly taken. Parking was charged at $12 per night but would have been better had you had an allocated bay as every night we ended up driving round for over 5 minutes checking both car parks for spaces. Given the quality of service & close location to local restaurants & shops I think this was a reasonable hotel and one of the best places to stay on the island.
When I first arrived and checked in, I was shocked. This hotel is not what I expect from Diamond Resorts. The room was spacious. But the furnishings were thrift shop rejects. The carpet was stained. The whole place was woefully dated. I reached for the closet knob and it came off! I complained and was changed to a “remodeled” room. My next room had fresh pain and new cheap commercial grade carpet. Furniture was now thrift shop quality. There was no attempt at decor. Bedspread was plain white hospital bed looking. I decided to make the best of it. Went out. Bought some flowers and a colorful wrap to throw on the bed. I was going to be here for two weeks. In time, I found the hotel has some pluses. Fabulous location! Right adjacent to town. You can walk to restaurants and shops. Great responsive staff. I had some problems with the room. They were fixed the same day. Great location for sunset views. Parking is extra, but convenient. Great concierge helped me book tours. I could watch the luau from my room. Features include a very small, unappealing beach, a restaurant with lousy food, tennis courts, an uninviting cold pool. No jacuzzi. In spite of it, I’ve had a wonderful time in Kona. I made the best of it. I would never come back.
Not too far from the airport, we were greeted at the front desk late night by very friendly staff. The reception foyer was beautiful with Koi carp ponds and water features. Our room wasn’t far at all from main reception - we had requested Sea view which is what we got! The room like most of the hotel needed an update/revamp. It was clean and comfortable however and had great amenities. The situation of the hotel was fab, right near the village shops and restaurants.Unfortunately the hotel as a whole was too expensive for what it offered/ or didn’t. The breakfast was lacking and extremely overpriced, we ate elsewhere for half the price after our first morning. It unfortunately spoilt a little of our time there as we had to be very careful with money. As mentioned before, the room was very dated... overall Royal Kona did its job but at a high unnecessary price.
This was my third visit to this hotel. I love the location right on the water. Restaurant and bar are excellent. However I have no idea what the hotel is thinking when it comes to the rooms. I asked for a king. I called twice to make sure my request was on file. When I arrived was given room with two double beds. Pretty tough to sleep in a double bed. It was also so soft - must have been so old. I can’t understand why a nice hotel would think this was acceptable. I won’t stay here again.
While others love being within walking distance of shopping, we prefer to be out in the country, away from the hustle and bustle. This hotel was in a busy area, with a lot of traffic. It did not help that a nearby sidewalk was being repaired, hampering traffic flow. And we had been staying in condos that had full kitchen, so this was a step down. They have a very small fridge, but we were able to request a microwave. There was an annoying buzzing sound that occurred every 10 minutes or so, lasting 10 seconds, but it was enough to disrupt our sleep. The view from the pool was nice, and our room overlooked the courtyard. Parking was difficult to find, if you returned back after dark, and we had to pay for it. Had to pay for wifi in our room too.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 412 Rooms
- Luau (fee)
- Tennis courts
- Salon (fee)
- Laundry facilities (fee)
- Wireless Internet (fee)
- Gift shop
- 1 king or 2 double beds
- Hair dryer
- In-room safe
- Iron/ironing board
- Internet (fee)
Resort Location Map
Royal Kona ResortKona,United States
- Hotel Contacts
- Extra Info
75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740-1310
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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