Sheraton Kona Resort and Spa at Keauhou Bay
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Clean, friendly and open. The Sheraton was very accommodating with any questions that we had and needs that we needed to have met.The staff were pleasant and almost invisible.The grounds were meticulously kept and the pool was very relaxing.I would stay again in a heart beat.
Hotel is in a lovely location though a bit out of the way so you need own transport to get around. Seems old fashioned with long dark corridors. Rooms although large are also quite dark, partly due to the concrete lanai. Block 4 does not give full ocean views, get a lot of hill view as well as a view of the car park. This also means that you hear the bins being emptied and the coaches running their engines and alarms at 6am on a Saturday morning. Restaurant expensive with a small menu, but staff are friendly there. Pool is good and quite shallow for the most part. Have two spa pools, one for adults only which is great. Resort fee expensive, and I wasn't aware of this until after I'd booked, but you do get to use a trolley bus which visits most shopping centres along the Kona coast at no extra cost. Range of activities available but do get cancelled at short notice. All in all lovely place but not sure I'd stay here again.
Me and my husband have really enjoyed our stay at the Sheraton in Kona. I would like to give special thanks to Erin at the front desk. She warmly greeted us, congratulated us on our honeymoon and offered us a room upgrade to an ocean view. It was wonderful to be recognized and we appreciated the special treatment! All the staff have been wonderful and the breakfast buffet is dynamite!
Very nice hotel but very pricey for food etc. We stayed one night using a family members access to staff discount. We were given a card for 30 percent off at the restaurants as a staff discount but when buying food at the restaurant we were told we can;t use it anymore. So why give us the card if we can;t use it. The breakfast buffet was average and cost us 100 usd. We went to our timeshare the next day where we had a full kitchen for a week. On a postive note our kids and myself loved the pool and it was crowded as it was pre ironman and many athletes were training. Even the Hilton in Waikaloa was much cheaper for food and u had the option of the plaza.
This hotel is a beautifully located spacious hotel with internal court yard and elaborate swimming pool which consists of many smaller pools that are all connected by waterslides and waterfalls. You can swim from one to another and the pools are designed to look like a natural waterfall. The room itself was clean and had a lanai balcony which offered a great view of the bay (at least ours did).The best thing visually here is that at sunset and beyond you can either choose to swim in the bay just off shore from the hotel - or view from land at the bar/restaurant - the Manta Rays in the ocean. They shine underwater lights which attracts them and the swimmers can touch and experience them as they swim. From the shore you can watch the whole thing while zipping your Mai-Tai (which is what I did!). Great experience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 521 rooms
- 2 pools including kids pool
- Hot tubs
- 3 restaurants
- 2 bars
- Coffee shop
- Luau (fee)
- Fitness centre
- Aerobic classes (fee)
- Beach volleyball
- Spa (fee)
- Kids club (fee)
- Salon (fee)
- Business centre (fee)
- Internet (fee)
- Golf course nearby (fee)
- 1 king or 2 double beds
- In-room safe
- Iron/ironing board
- Hair dryer
- Internet (fee)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sheraton Kona Resort and Spa at Keauhou BayKona,United States
- Hotel Contacts
- Extra Info
78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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