Waikoloa Beach Marriott Resort and Spa
- What's Included
They are doing some remodeling but we didn't notice it during our visit. The hotel is conveniently located within walking distance of the King and Queen shopping centers. We went to breakfast, dinner, grocery shopping and Starbucks at the shopping centers. Did not eat at the hotel except for an appetizer at the pool. Hotel did not feel crowded which was nice. Plenty of lounge chairs at the beach and pool at anytime of the day.
Went over Thanksgiving with three kids between 8 and 12. In full disclosure, we are Platinum Marriott Rewards members. But, never ever before have we gotten the red carpet treatment that we received here. A fantastic woman named Melissa Monroe contacted us via email the week prior to our departure and she helped us ensure we had the right room- they upgraded us to a junior suite. When we asked whether it would impact our view she actually went to the suite and took a photo of the view with her own phone and emailed it to us! Amazing level of service. Then they had some amenities for us upon arrival, and some other goodies. We felt like celebrities. Again, I know it's because we were Platinum level members but we have been to many many other Marriotts and they gave us squat. Our kids thought we were celebrities with the treatment we were getting!Now, obviously that gives us a great glow about this hotel, but even putting all that aside, this was a great great choice for our family. We really liked the size of this hotel- it had three great pools, one with a slide (note: the slide pool is not heated- was pretty cold but you got used to it. The other two are heated). And the beach is right there. A-bay was a great place to go with the kids- SUPER calm waters. Was perfect for us. You won't be doing any surfing, that's for sure (even boogie boarding would be a bit boring here). But, for taking a dip in the water- especially with kids- it was great. You could also walk down the beach to the Lava Lava Beach Club and just beyond it they say you can see sea turtles (we didn't make it down there).We had Thanksgiving dinner at the restaurant at the Marriott which was quite good. They have a bar there too with live music some evenings. Note there is only the one restaurant and one small coffee shop with very limited hours. So, not a lot of places on property. But, the Kings Shops and Queens Marketplace are both within one block's walk, which is really convenient. Starbucks, a great breakfast place (Daylight Mind) and the Island Gourmet store. It is really really nice to be able to walk to all this so easily.We, like many people, I'd imagine, were trying to decide between the Marriott and the Hilton Waikoloa Village. I got to walk around the Hilton while we were there, and here's my take on some pro's and con's, which for our family pointed to the Marriott.Pros for the Marriott:- EASY walk to the two malls with tons of restaurants- Manageable size part 1: You can easily get to your room from anywhere on property including the self-parking lot. At the Hilton you have to take a tram or boat to your room.- Manageable size part 2: We could sit in lounge chairs and see our kids at any of the three pools- easy to keep an eye on them and sip our drinks at the same time. At the Hilton the pools are HUUUUGE and I can imagine I would have had to run around with them the whole day.- An actual beach right there. From what I understand the Hilton busses you to the A-bay beach, which is the Marriott's beach. Like all beaches in the state of HI it is a public beach, but it feels like it's the Marriott's beach as it is right there.Pro's for the Hilton:- INSANELY extravagant property- it is very majestic and expansive in size. It is definitely an OOOH and AAAAH kind of place.- Swim with Dolphins in your hotel? Wow.- The pools are amazing at the Hilton- I don't think I've ever seen pools so impressive at a hotel. They just go on and on and on.- Lots more shops and multiple restaurants on property. You could choose to never leave if that's what you're into.For us, the Marriott was great (Note that I made sure that my kids did not see the Hilton pool- they may have pressured us to move hotels! I'll let them think the Marriott's are awesome, as they had a blast there). Highly recommend the Marriott to anyone!
This hotel looked as though it was once quite grand. But it is now run down and in need of renovation (which has started). There are information sessions on tours which gives a good overview of the kinds of things to see and do. Also the location is good, especially if you have a car and want to look over the Big Island. Many tourists seem to hire cars and, though the roads are not always well signposted, they felt safe to drive on. The hotel is within walking distance of several small malls giving eating options. This proved to be important because the cost of food at the hotel was expensive. Finally, we had great difficulty finding a chemist and resolved to take more medications with us if our hotels are off the beaten track.
Facility is undergoing renovation and we were lucky enough to get a renovated room. Great job on the renovations, fantastic customer service, and nice beach. Lots of alternate activities nearby as well. Highly recommended.
We stayed for 4 nights at the resort and were pleasantly surprised overall. We knew the hotel was under renovation but the disturbance caused by it was none. The room was nice but we should have gone for a better view as ours was the parking lot. The service was superb and everyone at the hotel was extremely friendly and helpful. The pool is not properly sized for such large hotel but I guess the fact many people spend their days exploring the island makes it ok as it was never too full. The beach is just 100yards away and is very nice and quiet.Because we attended a sales presentation from their time share area, we got 250 USD in vouchers to spend at the hotel. We used the money to attend the luau show (90 USD per person) and for breakfast (32 USD per person) and I have to say none of them was good value. The show was nice but dinner wasn't that good and it seems you can watch luaus without food for a lot less. The supermarket down the street serves food at very decent prices which was our solution for most days.I would return to this hotel as the area around it is quite nice with shops and restaurants and the staff was also superb
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 555 Rooms
- Buffet restaurant
- A la carte restaurant (Hawaii Calls Restaurant)
- BBQ/grill Royal
- Hawaiian Luau (traditional Hawaiian Luau every Wednesday and Sunday evening)
- Kona Coffee Shop (open for breakfast, specialty coffee, pastries)
- 3 bars
- Heated infinity pool
- Kids pool
- 3 whirlpools
- Anaeho'omalu Bay (golden crescent sand beach on-site)
- Spa (fee)
- Fitness Centre
- 6 tennis courts (hard court)
- Golf (fee)
- Beauty salon (fee)
- Scuba centre (fee)
- Gift shop
- Meeting facilities
- Business centre
- Coin-operated laundromat
- Internet station (fee)
- Parking (fee)
- 2 double beds or 1 king-size bed
- 1 double sofa bed
- Full bathroom
- Telephone with voice mail
- Cable TV
- Hair dryer
- Clock radio
- Coffee maker (coffee included)
- Internet access
- Bathrobe for use during stay
- Max Occupancy: 4
For the Kids - Kids pool.
Resort Location Map
Waikoloa Beach Marriott Resort and SpaKona,United States
- Hotel Contacts
- Extra Info
69-275 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5711
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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