Waikoloa Beach Marriott Resort and Spa
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I think I need to preface our stay with this: I had read numerous reviews online and even posted questions in several forums regarding our trip. Almost all of them said how the renovations at the Marriott were disruptive and ruined their vacation.That could not be further from the truth!! Yes, they are undergoing renovations, but quite honestly, that worked towards our advantage. Due to several floors being shut down and one whole wing being sold off to the Marriott Vacation Club, we were able to enjoy a high end resort with a fraction of the people. We never had to wait for a table at their restaurant, we never had to fight for a spot by the pool or on the beach. In fact, while at the pool, we never had anyone within 4-5 chairs of us. Now, one would think that this would cause the service to be lacking their usual attentiveness. That was absolutely not the case! We experienced top notch attention from everyone at the bar, restaurant, pool, front desk and valet.My wife and I were extremely happy that we didn't listen to the negative reviews and we hope to one day return to Waikoloa Beach. We have nothing but the warmest Mahalo for our wonderful stay!
This property is undergoing renovations...many are complete...but caused no inconvenience. A beautiful property, in a great location, with a fantastic beach, and fabulous sunsets. Staff were all excellent...restaurant served great Mai Tai's. Although there is an a al carte menu, buffets seem to be the primary focus...Can walk to several other restaurants in the area......Highly recommend...
When traveling on a lower revenue project, I try to look for deals as to respect the bottom line. I'm on the Big Island for 1 night and found this hotel for $199 plus the $31 resort fee. My mistake! A mistake I will never ever ever make again. This is the second stay in a row where my room key did not work when returning to my room. That is so frustrating when all you want to do is get in to bed after a long day. Waiting for security and then going through the process of proving your identity is such a warm representation of the aloha spirit. I called for room service at dinner. The woman who answered the phone did not speak English well and couldn't answer difficult questions like 'what's the vegetable of the day?' etc. She informed me that she doesn't take the orders, she's just filling in. Whatever! Hopefully this review will post.... the wifi is spotty. Needless to say that I shall never return. Please cue canned response/apology from hotel representative that should show up the day this is posted.
This trip was to celebrate a 10 year wedding anniversary/wedding renewal, and birthdays celebrations. We were a family of 4 plus my in laws which made us a party of 6. The original trip which included flight, hotel and car was booked through Costco Travels. Then I booked another room for my in laws. I had some issues and when I called to get some help, Ms. Debbie U. was there to welcome me with open arms. She helped me pick a room that was going to me near mines so that the kids can go between the rooms, she helped explain the difference between the rooms, and she even helped me with my wedding renewal that was orginally a surprise for my husband. She gave me a few recommendations for who would officate the ceremony (aloha-wedding.com) and helped me talk to the photographer (Paul from Blink Photography) who would help take our pictures. There were some issues with our rooms which she helped take care which was so great since we were spending a pretty penny on the trip, as is. Ms. Debbie absolutely did way more than her front desk receptionist positioned asked for. I came to Hawai'i knowing no one, but I left with some new friends. Some other staff that were so helpful were Ms. Loki and the bell hop guys, Ms. Suzanne (manager), Ms. Maria, Ms. Elma, all in the restaurant and Ms. Rebecca at the concierge desk. Thank you all for making this such a memorable trip for my family and myself. I now have friends to visit when I return to Waikoloa Marriot.
Beautiful property, pleasant staff, only downfall is its very pricey to eat here. Breakfast buffet is about $35.00 per person, which can be pricey for a week stay. This is one of a few hotels with an actual beach, and it is awesome. Location , location, location, it is directly across the street from several shops and restaurants all within walking distance. If you love nature and walking, this is the perfect spot. You can walk the beach, the grounds, the entire area down the coast. I enjoyed the walk through the grounds to the beach everyday, it was my favorite part of the day. The infinity pool is quite beautiful and decent size and close to the hotel itself, for easy access. I enjoyed a few lazy afternoons lounging in the hammocks and just sitting on the grounds observing all the natural beauty. I would encourage you to rent a car, even if for the day, the drive down the cost is breathtaking. Unlike many tropical areas, its nature is much different with all the black rock. There is a public beach on the far end of the island past the airport, that was a hidden gem. We enjoyed watching surfers, and local culture come to life. My only regret, is that we discovered that on our last day. We spent time in their busy city strip and hung out with some locals who shared in some great stories and cultural foods and island lingo. If you can, spend the day on the water, with one of their many different options. We did deep sea fishing and just enjoyed every minute of it and basked in the beauty of the south pacific. I would definitely recommend this area to anyone. The hotel is a "resort" on a destination island, you must expect inflated prices and services. I would suggest, get out and explore the beauty of this island, you will not be disappointed.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 555 Rooms
- Buffet restaurant
- A la carte restaurant (Hawaii Calls Restaurant)
- BBQ/grill Royal
- Hawaiian Luau (traditional Hawaiian Luau every Wednesday and Sunday evening)
- Kona Coffee Shop (open for breakfast, specialty coffee, pastries)
- 3 bars
- Heated infinity pool
- Kids pool
- 3 whirlpools
- Anaeho'omalu Bay (golden crescent sand beach on-site)
- Spa (fee)
- Fitness Centre
- 6 tennis courts (hard court)
- Golf (fee)
- Beauty salon (fee)
- Scuba centre (fee)
- Gift shop
- Meeting facilities
- Business centre
- Coin-operated laundromat
- Internet station (fee)
- Parking (fee)
- 2 double beds or 1 king-size bed
- 1 double sofa bed
- Full bathroom
- Telephone with voice mail
- Cable TV
- Hair dryer
- Clock radio
- Coffee maker (coffee included)
- Internet access
- Bathrobe for use during stay
- Max Occupancy: 4
For the Kids - Kids pool.
Resort Location Map
Waikoloa Beach Marriott Resort and SpaKona,United States
- Hotel Contacts
- Extra Info
69-275 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5711
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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